UnityFax

I have been with Unity Fax since 2008. I have no problems with the company. I’ve even recommended a company that I’ve worked for, for 5 years. They have been consistently top notch. Whenever there was an issue, I sent an email to their tech support department and they usually get back within a few hours, with a solution or resolution.
I can praise this company high enough. If I was an affiliate with this company I would have probably made a substantial amount of money considering the number or vendors & customers we’ve have that I’ve introduced UnityFax services to.
People will take out more time to type a complaint than a compliment. Just wanting to let you know, I should have sent a good review years ago… You guys are doing great!!! Keep it up.

Do not use Unity Fax under any circumstances. I think you will probably receive faxes ok but the faxes you send out are never sent properly. Bad Customer Service and even worse faxing services. Save your money and go somewhere else. Worst service ever. Read my full review which Unilocal for some reason does not recommend. I have used unityfax for over 5 months I am still with them but hope to cancel by the end of the month. Trying to figure out how not to lose my fax number because I have that number on all my business cards, website, etc.

They MISREPRESENT what you get for $ 5.99. It says «unlimited faxes,» but in reality they charge $.05 per page in $ 10.00 increments. You don’t find this out until later.
It is MUCH cheaper and better if you go with another company that charges a flat rate and doesn’t misrepresent their services.

Regarding the recent comment from the owners of this company– Inappropriate? Maybe. I know I can be crass, that is part of my character — but so is blunt honesty. Misleading or inaccurate? No way. I stated the facts as we at work experienced them. The «plug» for the other company, as you called it, was the mention of another company that actually worked for us, and I wanted others to know that there is an alternative if you do your homework.
There are a plethora of bad reviews for Unityfax out there on the web, not just my own. Your company did NOT do their best to «exceed expectations and resolve customer issues» in our case. My review was based on the poor quality of customer service we received, and the even more dismal quality of product your company offered. My advice would be for your company to learn how to handle criticism and step up your game — and not to spend time accusing others of writing false reviews when they tell the truth about their experiences.