Wax On Wax Off

I chose this place based on other great Unilocal reviews and because it was near to where I was staying. My first impression was the shop seemed a little run down and still had pointsettas out in the middle of January, but still kept an open mind. My technician was nice but during my manicure she took a chunk out of my cuticle. The longer I sat there the more I noticed how dirty this place was nothing looked clean. The ads on the wall talked about amazing service and being offered a drink which I never was. I did give 2 stars because it was inexpensive but I wouldn’t go back.

I came here on a Saturday to get a manicure and pedicure. First, the positives: The girl at the front desk is super sweet and patient! And they offer you champagne! The negatives: the ladies that actualy do the services are not very nice and they cut my toenails waaay to short, to the point that they were hurting when I was walking the next day :(!

It’s now months later and my skin from this service is unhealed. It’s too grotesque to post, but I’ve been experiencing an unusual amount of ingrown hairs, bumps, demarcation and my hair growth was stunted, only recently growing back. I have heard nothing from the company. As someone who had been receiving Brazilian waxes for over 10 years, I highly recommend against having your service done at this establishment.

First of all, if you are parking in this lot –do NOT leave the property. I recently learned the hard way, the company that owns it will boot your car. I walked to the post office for literally a minute and was fined $ 90. Learn from me: these guys are relentless!!!
As for Wax On Wax Off, I had been going back and forth about what to rate this place but I’ve come to the conclusion that this place is truly average. It is above average, however, if you are looking for a nail salon in the Grove– only because the only other one I’ve found is more like a one– or two-​star kind of place.
I came here a few times in college for waxing services and it was not bad. They use hard wax, which I prefer, but I have since found European Wax Center and prefer that mostly because they are more likely to be able to take an appointment with less than a day’s notice.
Wax On Wax Off is small — I think there are just three little waxing rooms. The two manicure/​pedicure spots are in the middle of the main room and the client sits in essentially a desk chair to have their services done. It is not the most relaxing setting but serves its purpose.
My main issue has been since it is so small, if you want a service you have to plan ahead. While they accept walk ins, they often do not have someone available. I find this to be especially true for their day off specials. I have tried to take advantage of discounted mani/​pedis on Wed/​Thursday twice — and both time was told there was only time to do one service and therefore would not get the deal.
Not an awful option if you’re in the area, but there are plenty of other salons/​wax centers in the area that are better.

Awful!!! Went in for Brazilian wax the girl had no idea what she was doing and knew she was doing a poor job but started talking saying «it was okay» to convince herself she didn’t damage my bikini area. The whole salon is dirty and unprofessional.

I absolutely am In love with this place and everyday they have great deals seriously the best mani and pedi I had in a very long time. Everyone that works there is super friendly and welcoming. I am honestly a picky person especially when it comes to my nails. I scrutinize everything and this place blew my mind with how perfect my nails came out and how clean they are. A week and four days later and I still have no chip on my nails they look like I got them done yesterday. If this place has any negative reviews it’s prob from a rich snob who expects the salon to revolve around them but NO! This place is by appointment only so please make sure to call in ahead of time it is worth the wait. P. s try not to take advantage of the complimentary champagne 3 cups and ur drunk. Last thing they need are sloppy drunks dropping their wine glasses on the floor of this small but fine establishment.

I couldn’t say enough good things about this establishment. All services I’ve had (waxing, pedicure, manicure) were of high quality, the staff is friendly and professional, and they really make you feel at home. And of course, the glass of champagne is a lovely bonus. Try this place out, you won’t be disappointed.

I’m not really sure why this place has 4 stars. It’s pretty bad. I’ve been about 5 times so I feel comfortable reviewing and reporting that they are consistently pretty bad. For a $ 60 brazilian I expect not one straggler, ESPECIALLY not multiple. I thought maybe it was just a one or two time mishap and figured because they were so nice and got good reviews that I would keep trying. but it was a mistake. this place is consistently bad and expensive.
The 2 stars are for service because the staff and waxers are always very kind. But I’m not paying $ 60+ for kind.
I started going to Uni K Wax in Coral Gables and they are a dream compared to wax on wax off!

Barbara is the best Waxer. Very knowledgeable, painless, efficient and quick. The champagne is a great touch. You won’t be disappointed.

The best mani/​pedi ever! Sheryl is incredibly meticulous and precise. After this experience I leave feeling like a brand new woman.
Highly recommend this place if you are looking for friendly and professional people.

Called Wax On Wax Off and they were able to get me in for a leg wax almost immediately. The place is small and clean. Sandra did my leg wax and she was very professional and did a good job. Their waxing prices are great. I will definitely return.

Sheryl did a great job with my nails — I got a french manicure & she was very meticulous and detail oriented.

Maria is the Best! Get your mani/​pedi from her! I really loved this adorable Spa in Coconut Grove. The service was great, free champagne, coffee or mojitos while you enjoy getting your nails done or a waxing. Everyone was friendly, knowledgeable and polite. Maria did my mani/​pedi and she was precise and awesome to talk to, however make an appointment because this place has limited walk ins available. On Wednesdays Mani/​Pedis are $ 30!

Since Angie at SOBE Body Wax, Co. no longer works there I decided to try this place because of its rave reviews. This is the first and last time I will be there.
Upon booking my appointment I was impressed by the professionalism of the receptionist. Keep reading because goes all down hill from here…
The esthetician was TERRIBLE! I have never had a wax last an HOUR long. I could go months without waxing and get the job done in 20 minutes at SOBE Body Wax, Co. I was disappointed to discover the lack of skills from the esthetician. It was PAINFUL! I was praying for it to be over already. My va-​jay-​jay still hurts from yesterday when I got it done. After scrapping the tweezers against my skin to pluck remaining hairs there were still hairs that she missed. Throughout the entire process it felt messy. The esthetics’s gloves were sticking all over. Then, she put some liquid that stung it felt like rubbing alcohol, but not quite as intense of a sting from rubbing alcohol.
Since each wax room’s wall is not connected to the ceiling everything can be heard. Now, if it was just normal conversations that went on I would not mind, but the staff was using some profanity in their conversations.
When I was asked about my experience. I told the receptionist about the unpleasantness and she had the audacity to say: «Oh well, it’s the end of the day.» End of the day?! I do not care if I am the first or last client I expect a high level of professionalism and expertise from the staff and most especially the esthetics’s. I payed $ 55 with the hope of exceptional customer service and I was beyond disappointed.
My loyalty to a place is due to the professionalism and customer service. If you want a painful experience, knock yourselves out. Oh, FYI, they don’t offer water or champagne anymore.

I walked away from here a happy customer and can’t stop blabbing about how great the experience was at Wax on Wax Off. The great customer service started right away on the phone while I was making my appointment and continued when I walked in and was asked if I would like any refreshments. The waxing service was just what I wanted and the attendant was very thorough with the wax. I’m a fan and will enjoy being a repeat customer.

I started coming here thanks to a LivingSocial deal but have become a faithful customer because of the excellent job they do.
Janine was my first Wax On Wax Off specialist and she does a wonderful job. Her schedule had to be reduced during her pregnancy and around that time I started going to Sandra, who has to be the FIRST wax specialist that can manage to remove ALL my stubborn leg hairs. Not to knock any one, because I am fully aware that it is my odd combination of fair sensitive skin with coarse dark hair that makes this task virtually impossible, but Sandra is the leg hair whisperer. Ohmigosh, I was in shock the first time and when I returned to see her a second time there was a suspicion deep down that it was a fluke, but she has consistently left my as legs smooth as a baby tushie and it lasts for weeks!
They also have a rewards program, so every time you spend $$ you are earning points towards getting $$ off a service. Gotta love that, especially with these hot Miami days that require skirts and shorts pretty much year round.
Oh, and like Mr. Miyagi said, «Don’t forget to breathe, very important.»

This review is for the nail salon part of this salon as that is the only service I have used here so far:
I was kind of stressed because I was running late and didn’t want to miss my appointment. The woman on the phone was very accommodating and allowed me to come in a bit later. When I finally arrived I found parking in the back of the store. In Miami 50% of stress while doing errands is looking for parking. This was a huge deal. Upon arrival I was greeted with a choice of beverages including Champagne or Mimosa. I then had a gel manicure with regular pedicure. (a Dealtificate deal) What I loved about this place is that they have matching polishes for both so that you can choose the color from the (Jessica brand) bottle, then they match it to the gel polish perfectly. Maria was very skilled. She turned my chipped cracked nails into a beautiful work of art. I felt very relaxed during my mani/​pedi as well as with the staff who work there. I can’t wait to go back.

I have not had services done here, I’m solely reviewing because my fiancée is the one who gets «work» done here.
The staff is just wonderful. They greeted me with champagne and told me to relax while she was getting attended to.
Guys, trust me — almost like in the Men’s warehouse commercial. You’re going to like the way SHE looks (and feels), I guarantee it!

A Unilocal success story.
I was looking for a place to go and ended up picking Wax On Wax Off because of their stellar rave reviews and their location. True to all the reviews, I was in and out in ten minutes. The place was clean and the service was friendly and fast.
What more would you want when paying someone to rip tiny hairs out of your body? I’ll be back.

Coming to Miami, finding a esthetician was on the top of my to-​do list. I went to different places around the area but Wax On Wax Off is by far the best option. Always easy to get an appointment, the staff is very friendly and welcoming each and every time I stop by.
From first-​timers to waxing alums I would definitely suggest this place for your skin needs!