Gerard’s Auto Stop Inc

I am a long time customer of Gerard’s. I have been going here for the past 17 years, for all my car maintenance/​repairs. I have always owned brand new vehicles and have opted not to go to the dealer for any servicing, but to Gerard’s instead. Mike the owner and the only mechanic has always been extremely thorough and conscientious of his work and above all honest. I trust no one else to care of my cars like Mike does.

I stopped into Gerald’s on Jan 2^nd to get my car inspected. I walked in, asked if they were doing inspections and was asked by the attendant to sit and wait in the «office» (I wasn’t given an answer.) After a couple minutes the proprietor came out. Sounding frustrated at the idea of an inspection, (despite a clearly marked sign out front) he condescended that he wasn’t doing inspections now, but that I could leave the car with him for the afternoon and he would inspect it for me.
I politely explained that I had appointments to keep in the afternoon and that this afternoon wouldn’t be doable for me. At no point did I request immediate service or a change in «the rules» as Gerald put it. When I asked how late he was open until, I was told that it was a «Holiday» (Jan 2^nd is not a holiday in any part of the world I’m aware of…) and that it was Friday anyhow and he wanted to be «home now».
Poor service. Poor attitude. Poor communication. Poor everything. I have nothing positive to say about this establishment. A bummer. Especially when you *want* to help local businesses.