Pediatric Associates

Pediatric Associates has 3 offices: this one in Cold Spring, one in Crestview Hills, KY, and one in Florence, KY. The Cold Spring office is our primary location, but this review is also for the practice overall.
We have used Pediatric Associates from my son’s birth (he is now 16 months old) and have been well pleased with our experiences for the most part. We’ve seen several different physicians over time – the advantage of a large practice is you can generally get in with short notice for sick visits, but there’s also no guarantee that you will see the same providers every time. Dr. Vance is our son’s primary physician and we’ve found her to be very knowledgeable and caring, especially as brand-​new, first-​time parents. I have also really appreciated that she’s been willing to work with us on different things – in particular, on a slightly delayed vaccination schedule.
Other practice features: It’s nice to have the option of talking to a nurse during business hours without an appointment for a quick question or to help decide if coming in is necessary. For either the nurse line or scheduling, I’m usually either able to speak with someone right away or receive a call back within 30 minutes. They have some useful health information on their website, but it would be nice to actually be able to access medical records securely on-​line. The practice has worked with my insurance pretty seamlessly for the most part; there was one slight over-​payment mix-​up once, but the amount was credited back for a future visit.
More extended hours would be nice, but the Crestview Hills office does offer Saturday morning hours for sick visits (walk-​in only).