I went in with my family for breakfast was seated and waited over 20 minutes, never got a server. I asked another server and she said i will get your server for you. Waited another 15 minutes and finally went up to the hostess and told them we need service, she said someone would be right over. After 15 more minutes we just got up and left. This is the worst service we have ever experienced at a restaurant. I’m sure this doesn’t happen to everyone but i figure i need to share my experience.
Virginia S.
Rating des Ortes: 2 Elmore, OH
We have been going to this restaurant for over 10 years and it was good. Now the last several times, it has been horrible food. We used to love the meatloaf. not anymore. Recipe has changed and it is salty with an off taste. Coconut crème pie used to be a favorite. not anymore. Tastes like chemicals not pure ingredients. Used to like the breakfast. not anymore. Everything this last time was so burned and we saw two other tables send burnt food back! We complained and were offered cookies… not accepted. We will not go again unless BE gets back to GOOD food. Service has been fine, that’s the ONLY good point anymore.
David S.
Rating des Ortes: 4 Coldwater, MI
Stopped in after running some errands in town. The Wife had blackened salmon, broccoli, and A baked potato. I subscribed to one of their famous breakfasts served all day long. I chose the country fried steak & eggs over medium with a little Tabasco pepper sauce on the side. We were happy with both entrees. the service was excellent and supersonic.
Drew B.
Rating des Ortes: 2 Bowling Green, KY
Stopped here on a holiday weekend returning to Michigan from the Indy 500. The line to get in was long despite the fact that half the restaurant was empty. There were 4 servers for the entire restaurant, so they and the manager took turns seating diners and cashing them out. The set-up was dysfunctional and customers were visibly annoyed. When we ordered, the server was courteous; however, it was clear that the restaurant was under-staffed. Requests required 15+ minutes to be met. The food was served luke warm and became cold while waiting for a request to be met. Overall, the food itself was what you would expect for a Bob Evans. Already prepared frozen components of dishes re-heated for service. Nothing was made from scratch or «home style». Honestly, if you are looking for a place to sit down and talk with family and friends and you don’t mind waiting, then this place is ideal. If you are in a hurry or if you are expecting a better-than-fast-food quality meal, then this is not the place for you. Lastly, our server was an amazing, sweet, experienced lady. You won’t have problems with customer service, but do expect a wait.
Ryan L.
Rating des Ortes: 4 San Jose, CA
I stopped here after a trip to Nashville with my family. This BE is conveniently located just off I-69 on US-12 in Coldwater. This is pretty much a typical Bob Evans. Our waitress Lora Sue was nice and had a very funny laugh. The food was good and it was everything that you would expect.