Colfax Inn

Staff were courteous, room was clean and didn’t smell, Internet worked well, breakfast was paltry but satisfying, and there were no disturbances. Worth the $ 54.

I wish that no stars was an option! The worst place we have ever stayed, dirty, no tv, pool not in working order, bugs in room and the dirtiest bathroom ever! You are better to sleep in your car than pay any amount for this discussing place they call a motel! Comfort Inn took away there name because it does not deserve a chain name – The management could not care any less for this property. Drive by find anything else, do not stay there! You have been warned…

The room was clean, well, clean-​ish. There was an old mysterious stain under the sink. There were only 2 towels in the room. The biggest complaint were crickets, the bath tub had many dead or dying crickets, miss that the last time you cleaned the room? Also, the pillows on the bed had zero support. The place just had a very old, outdated look to it. Needs some serious renovations.

After we booked we read the reviews and mine is going to be similar.
Pro:
*the room was clean
Cons:
*pool not open and doesn’t look like they have plans to reopen anytime soon
*key cards didn’t work so we couldn’t leave our rooms without having to get someone from the front desk to let us back in.
*shower head was awful, I had to take a bath
*bathroom lighting was more like mood lighting, not much there
*rooms said non smoking but it still smelled of smoke
*elevators broken
So lesson learned read the reviews before booking :/

I travel 43 weeks a year and absolutely the most horrible experience yet. Internet wasn’t working, phone didn’t work, had to ask at 5:30 for my room to be cleaned. Came back to my 15 year old television not working. Front desk gentleman rudest person ever and told me to «tap on it, it’s old». Not my problem and he said it wasn’t his either. Every other hotel was sold out and next time I will drive an extra 30 miles rather than stay here.

This is by far the worst hotel ive ever stayed in. The employee was friendly and that is the extent of the good things. The owner however was an ass. There was an accidental double booking on expedia in which i had 4 rooms and only needed 2. Now any where else wpuld have been understanding and cancelled 2. Nope expedia called him twice and all he said was sorry all rooms must be paid. So after dealing with that and getting our room 2 hrs later. we finally get in our room that smells horrible. Damp old nasty smells. The bathroom smells of straight urine. Then i read reviews on here and they are over a year old and the tv still dont work the pool and elevator both still down. The side entrance door still does not lock and is wide open. The sheets look gross. I will never stay here again. I havent. Even seen the breakfast but i know there is a mcdonalds across the street ill be eating at.

I would have to agree with the other poor reviews. The room was smelly, the floors felt slippery and even the carpet felt damp. The room only had 2 towels, our bed was missing the top sheet and the fitted sheet kept coming loose all night.
In the morning, the breakfast was minimal, they ran out of coffee and the front desk person was constantly leaving the desk and the guests were frustrated waiting for him.
I know this because I’m sitting on the couch– being bothered by a number of flies and watching a bug crawl across the floor!
They have free WI-​FI but it has a poor signal and doesn’t work.
Definitely our worst hotel yet!

I came here for a business trip. The first room they gave me we walked into and couldn’t even breathe. It smelled like a mixture of thirty years of smoking and bad body odor. They gave us a second room on the second floor. The elevator was out of order as well as the pool. The front desk said neither would be fixed anytime soon. The wireless didn’t work. The back entrance was duct taped so it never locked. I wish they could get negative stars

I came here on a business trip and must say I have never seen a place so filthy! I should of known from the parking lot full of old cigarets buds everywhere!
Front desk checked me and handed me my room key and said out loudly my room number in front of a what looked like a drug dealer/​bum. I was so upset!
As I started my walk up the stairs old smelly carpets which had not been vacuumed in what looked like weeks! crumbs all the way of the stairs, did I fail to say elevator was broken! I had no choice to stay since my room was booked through work and I didn’t have control of my rooming arrangement. As I entered my room it smelled like stale must of a old barn! I put air on high took off bedspread and there was two big holes in the blanket! Unbelievable! It doesn’t end there! Went to wash my face and the towel rack falls off, I see something like a mite on crawling down the tissue box… UGH freaked nasty! I slept in my cloths and sweeter to keep warm since I keep the air on high hoping this would get rid of the smell. Then as I went to plug my phone into the outlet behind the nightstand again peanuts and all kinds of crap that had not been vacuumed! No internet only one bar. I called the front desk 11:30pm and they moved my room. no different except this one didn’t have crap behind nightstand. IM HAPPY TO SAY — I informed my work and they relocated me!
Believe me this is not a joke! I would rather sleep in my car if I had one then stay at a place like this!

I guess my stay was the exception, as I found that our room was incredibly clean, and the staff very pleasant. They were offering a discount since the pool was unavailable, making the room the cheapest lodging around. It is interesting that the Expedia reviews (and there are lots of them) are mostly all good.

One star is too much for this hotel – horrible management. My car broke down so I was unable to make my reservation. The management made it clear they had the authority to make exceptions to the cancellation policy but refused to help me during an emergency situation because I cost them too much profit. The owner stated that he agreed that in the same situation he would be angry and understood that his cancellation policy was unfair but that he was unwilling to change it because he didn’t want to lose money. He was very clear that he had to think of the hotel not of the customer (his words). Definitely don’t stay here. Don’t give him your money.

Worst customer service ever. The owner let us know that we only cost him three dollars per night so everything else was profit and he didn’t really care otherwise.

Absolutely disgusting. I had to stay here during a trip to Des Moines because EVERYTHING within 40 miles of my meeting was sold out. Ugh.
There is a reason I could get a room here. I don’t think the hotel room had ever been cleaned, and the linens were certainly not recently changed. I found THREE hairs in different places in the bed, all different colors. DISGUSTING. I had no alternative, so I took off the comforter and slept on top of the sheets in head-​to-​toe clothing. The toilet had urine on the seat, there was a dead bug in the middle of the floor, the shower was mildewy and grimy. Horrible. Avoid at all costs.

Cute, comfortable hotel at a reasonable price right off I-​80. I was moving cross country an stayed here. One of my cats decided to go MIA at the hotel. The staff dropped everything to help me look for her, including looking outside. They were amazing and always friendly to me, and celebrated with me when my cat was found. Definitely worth the money I paid for the treatment I received from the staff alone!