Plaza Tire & Auto Service

Honestly the best tire shop ive ever dealt with and thankfully they are in my town. Steve and Jacob will always do their best, and if something isn’t right, youre probably in the wrong! Plaza tire has an awesome staff. top to bottom. They are the model of how small business should be run. Keep up the good work!

Sorry for taking so long to make this post.
The owner of Plaza Tire contacted me himself regarding my review. He listened and understood my dissatisfaction of the way I was treated and wanted to make it right. I was initially (on my first attempt to make the return) willing to accept a 10% restocking fee, but he gave me a full refund. He even processed the refund before he had the chains in his hands! Thank you, Mark for listening and responding!

What you would generally expect from an auto repair business…

My car broke down in Colfax while on my way up to Truckee and after my experience with the guys at Plaza Tire, I’m convinced, I couldn’t have broken down in a better town or picked a better repair shop. From the passerby’s offering to help, to the tow truck driver, to the guys answering the phone at Plaza Tire, I was welcomed with great customer service by some straight shooting honest people and the town seemed to be plagued with them. Any other shop (in my opinion) would have saw nothing but dollar signs on my face as I was in the most vulnerable situation possible — and it was 105º that day.
I was amazed how honest they were because they could have easily taken advantage of me but they didn’t and saved me 100’s of dollars. I thought my starter went out and they could have easily said, «yep!, you’re right!», but they didn’t. They politely broke the news to me that I was just an idiot (my words not theirs) and didn’t check to make sure the security key under the dash was seated properly. Somehow I bumped it and it came out a little bit and deactivated the starter. They were honest enough to tell me the truth instead of telling me I needed a new starter on my 199k mile car. I was prepared to pay for the starter as I told them I was convinced that was what it was. $ 30 later I was back on the road (for a diagnostic check… not a new starter).
I’m taking the time to write this review because its very rare I meet people who are just honest and provide a quality service. It’s all a customer could ever ask for when in a serious bind. Thank you Plaza Tire for getting me back on the road and for your honesty. That goes to you and your guys too, Steve!

I was at the gas station and noticed a tire on the boat trailer had a crack. Found them 7 minutes away. Pulled up at 10am and was out of there by 10:30 with 2 brand new tires! Very, very happy with their service, price and speed. If I could have given them more stars I would have. I highly recommend them if you are in the area for an emergency tire service.

Rick and his employees have always been helpful and friendly. I needed a last minute tire replacement. Rick and his employees stayed late to make sure I had new tires on my car that day. They’ve also been helpful when I’ve needed to find replacement stock rims. I’ve never been unhappy with their service.

Not sure who MamaKarole dealt with at Plaza Tire, but I have NEVER been treated with ANYTHING but respect and concern regarding our vehicles. My husband and I have purchased tires, chains and had repairs done here for at least 5 years. Steve is always honest and customer service is his top priority. I cannot imagine taking our vehicles anywhere else.

Ladies, ever get the feeling that when employees at an auto repair or service place see you coming, they immediately try to decide between a 200% and 300% markup for you? Well get ready for the markup war at this place. Or just send your husband in instead so you at least get a fair deal on your auto services. I will never go in here again.

Love these guys!
Steve, Herb & all are very honest, straight forward and timely in their service. Highly recommended.
Thanks guys!