Comfort Inn & Suites Near Univ. of Maryland

This place is run down. From the peeling wallpaper to the craked bathroom doors. My family rented three rooms, one king, two suites. One bathroom door had 7 pieces of blue tape holding the door together. The other bathroom doors were craked, peeling paint and looked like an animal had chewed the bottom. Thw carpets turned my white socks black, not to metion the hall carpet on the forth floor hall needs to be strtched if not replaced. I tripped three times and the luggage cart kept getting catchup in the carpet ripples. We stayed tree days. After the first day my husband told the front desk that no one had cleaned/​serviced our room. we needed clean towels and where could we empty our trash? After giving us towels from another room he said he would make sure it would not happen again. Well it did two more times. When he went to get towels for us again the next night, he went to the same room he had gotten the towels from the previous night. he did not find any, my husband reminded him that is were he had gotten them last night. They still had not replaced the towels. No wondered the place is dirty. they only clean once someone has checked out. The tub had mold around it. the toliet had a black ring in it. the cieling in the lobby has peeling plaster hanging. the pictures you see are taken from a distance so you can not see how old, dirty and in dire need of repair. Oh the elevator smells like cigarette smoke, the floor has not been cleaned since the place opened up. I did not try the breakfast, if they do not clean the rooms, why would they clean where they serve food. My family did try the coffee. After letting the front deck know the girl had put two full pitchers of water in the coffee make (should only do one) The coffee looked and tasted like dirty water.

Love the place because I thought it was pet friendly. Just today we checked in with our two dogs and was told that they aren’t taking dogs anymore. Someone has to speak to management.

Pretty clean
musty smell. House keeping very attentive. Had a problem with them overcharging me but they quickly corrected it and refunded my money. Staff was friendly. Only reason for the 4 stars is because the pool was on the small side. Only 5 ft but i guess its ok for kids. It was clean for the most part. No microwaves but there was a fridge. We were on the first floor across from the gym and kept hearing doors slam early in the morning. Also small parking lot. I got a good price for 81 a night off of
. Overall i enjoyed it and would definitely recommend and go back again! !

A bit conflicted about this place…
Disclaimer — I have never spent a night here in one of the rooms, but my organization holds a meeting here twice a week and each meeting lasts for 4 hours (plus the fact that I always get there early and stay late), so I have spent a lot of time inside the hotel
Pros
— one cheap flat screen TV in the lobby, always showing the news or tennis which I appreciate
— staff at the front desk that I have interacted are friendly, albeit clueless at times
— solid free wifi that’s reliable and fast for free public wifi
— comfortable couches in the lobby
— plenty of parking spots in front of the hotel
Cons
— When I called to inquire about the meeting space and the essential amenities such as the white board/​markers and the room setup, I was greeted with «I don’t know» and no willingness to find out the answers
— This place is a bit run down — old, tiny elevators and very old carpets; however, the front lobby area and the front desk are presentable
— the 7^th floor «meeting room» is more like a common space for the residents with old couches that have sunken in cushions and a round table; hot as b@lls since the room doesn’t have AC or circulating air for that matter
— at odd hours during the night you can smell the exhaust from the combustion of gasoline in the hotel…

We are visiting this hotel as part of a church trip to Washington, DC. The problems started as soon as we arrived at the hotel. A large number of our room reservations were incorrect despite us having the confirmation emails. The female desk clerk acted as if she did not want to assist us.
The one highlight was that the furniture in my room appeared to be in good condition. The room air conditioning was on which was a plus since it was 92 degrees outside.
There are only two ice machines for the entire hotel (one in the lobby and one on the 5^th floor).

Pros: great pillows.
Friendly staff in the morning
Cons: paper thin walls
Shower operation is not easy to figure out (pull the lever straight out). If it was only me that struggled, I’d blame myself. But I was staying there with a group of 140 and many reported the same issue.
They were ill prepared for our group at breakfast time. They did not have the ability to open the room up (no one had a key for the group room). When they finally got the key delivered, the breakfast staff on hand was rude due to being stressed out. I understand the stress levels, but there was no reason to be short with me or members of my group. Also, the breakfast room smelled very musty.
Some rooms had no hot water
Terrible parking, especially for busses to get in.
Unfriendly night staff
All in all, I would not recommend this location.

Will update

Good value for the price. I stayed here for 10 days, because of its proximity to the National Archives.
The bad:
Yes, the place is a little run down and you hear what is going on in other rooms if your room is in silence.
Too strict with the checkout policy considering they had rooms available.
The good:
Great free shuttle service to and from the National Archives. When the shuttle had some issues they even paid for a taxi to take me there. They also drove me to some shopping malls in the evening, and to the Metro.
Very friendly staff, specially the person helping with breakfast in the mornings.
Good breakfast considering what you are paying.
Exercise room available with treadmill and elliptical trainer.
Very close to some nice paths for a weekend morning run (I was advised not to use those trails after dark).
I would stay here again, as long as they keep their shuttle service, and the price is not higher than $ 80 – 90.

Would never stay here again!!! Car was smashed into right in front of hotel. Smash and grab through back window. Hotel management would not even help. Clerk would not call police. Manager never returned many phone calls when we wanted to see if they could look at security tapes. Didn’t matter — security cameras only show front door area, not anything in parking lot, so your car is not safe.
Behind hotel is a hill leading down to a park. This hill is littered with empty beer bottles and other liquor bottles and is full of trash and debris. Another unsafe factor.
Same weekend — derelicts hanging out in front of hotel, in pool area, near side of hotel — kept moving around, drinking beer, smoking pot, again management would not get involved in complaints.
Rooms are run down, second rate, bathrooms moldy. Breakfast is decent but the seating area is so small you rarely find a place to sit.
For security purposes and deteriorating condition, one star is a gift.

Good price, Great location, but walls are thin, and I found it a bit noisy. A little run down. Overall, a fair value for the price.