O’reilly Auto Parts

I was rudely accused of trying to return a «used» item that I purchased the day before and did not use. And also they refused to refund me for the item.
When buying some items the day before I asked the cashier about a long flat head screwdriver, he grabbed one they had in stock and I told him I would take it home and see, but that it probably wouldn’t be long enough for what I needed. Well, when I brought it back to return today (after we specifically asked about the return policy) he said it looked used and wouldn’t return it, although he did accept other items that were also unused. Since he selected the item for me the day before I didn’t inspect the item before taking it home, but should I really have to? I brought back the item in it’s original packaging and it’s original condition and he even went so far as to suggest that I probably maneuvered the packaging and used it. He sold us a used or scuffed up item and accused me of lying about it. Terrible customer service in my opinion. Be careful of the condition of the items they are selling.

Great prices and fast service time.

This is the best auto-​parts store in College Station.
Before moving to BCS area, I used to like Autozone, but the quality of the customer service at Autozone in CS that is almost across the road from this store is so disappointed me that I had to look for a different store. This O’Reilly Auto Parts store is the one I tend to go to now.
What I like about this store is that the staff is very attentive to your needs and they don’t mind helping. They have an error-​code reader, and they know how to use it (unlike at the other O’Reilly’s store on University). That saved me a lot of time and energy. The prices are competitive with other auto parts stores in the area.
I am not sure how large and broad their inventory is, but so far they had all what I needed.