Handyman Connection

PROPERTY MANAGEMENT DO NOT USE! I sent them out to a property I manage and they included so many extras on their estimate that I never asked for. Then I received an angry letter from my tenants, apparently their technician Gary K. filled their heads with all kinds of ideas regarding the function and safety of the home. He told the tenants that he shouldn’t have even needed to provide an estimate but should have been cleared to do whatever necessary. I did not request an estimate originally and just expected the work I had asked for to be done but after seeing all the upsells they tried with my tenants I’m glad they did not do any work. This is underhanded to tell tenants the property is not safe and try to get mo0re money out of property owners. This property is very safe and also a very nice home and I will not use a company that would slander our company name in this way.

I give very few 1 star ratings-​less than 10 in over 400 reviews. We used Handyman Connection once previously and had a decent experience. However, this time, our experience was quite poor.
We scheduled two appointments for different services on the same day. The first arrived and he was very nice; however, he was unable to do the work provided as he wasn’t given enough time. When he arrived, right away he stated that it was his understanding that we wanted the work done the same day if possible, but noted that he did not think that there would be enough time. He was not allowed to arrange his schedule to do this, although he did try, which I appreciated. When I mentioned this on the phone, after the problems with the later appointment, I was told that he was scheduled for an evaluation, not to complete the work. This is partially accurate and they did say that they cannot guarantee the work be done the same day. However, it seems that it would have been possible had he been scheduled enough time. Its not clear why they ask about wanting the work to be done the same day if they are not going to schedule enough time to complete the work. This feels like a tactic to get people committed to using them by giving the appearance of being able to do the work sooner than what they may be able to do. Other places I have worked with were much more upfront about the time frame when they could complete the work beginning with the first call. This was mildly frustrating; however, the person who came was very nice and apologetic, so I was not upset about having to wait a couple of weeks for the work to be completed.
For the second appointment, I was told a particular time on the hour that the person would arrive. Twenty minutes after the appointment was scheduled, I called. I was told that they do not schedule appointments at that time and it was confirmed that the person would be arriving on the half hour instead of the hour. The person said, the person «should be arriving very soon.» At 20-​minutes after the new appointment time I called as the person had not arrived. I was told that the appointment was for a different day. I re-​arranged my schedule to work with what they had available, which is very frustrating. The person I spoke with on the phone both times seemed to try to make it out to be my mistake instead of trying to work out the situation.
Any one of these mistakes by itself wouldn’t have been much of a problem for me. All places make mistakes, and I don’t expect for places to be perfect. However, to experience 3 for 3 errors on the day was a bit much. The person who came to do the work in the morning was very pleasant, professional, and apologetic. If not for this person, I would have cancelled the rest of the work scheduled with them and attempted to find someone else. He has a 5 stars in my book for now. However, with all three other problems there seemed to be a pattern of not taking responsibility and not doing much to try to resolve the problem. It even seemed that I was being blamed instead of being worked with. It is certainly possible that I made a mistake on one aspect of the schedule, but when I was told different times three different times it seems pretty evident that this was not just my mistake.
I called around later and found someone else to do the work for the second appointment. I called back to cancel the one appointment and confirm the other. The person I spoke with seemed a bit confused when I asked to confirm that just the one appointment was cancelled. She said, «Its already on the books.» I noted that I just wanted to confirm as there had been some mistakes with the schedule. The person laughed at me at this point, which really demonstrates the lack of professionalism. Rarely have I been treated this disrespectfully.
This will likely be our last time working with Handyman connection.

It was easy as 1…2…3… I called them and had a nice handyman come to the house to give me a quote for some repairs and a little work that I couldn’t do. The price was reasonable and it was done with in 5 minutes after him showing up. I will be using them for all my small home projects.
The handyman Don Cox was professional and understood what I wanted and needed.
Thanks again

I used Handyman Connection for a small job today. I needed to replace interior door trim on one of my doors. Very small job. I am not a do it yourself kind of person when it comes to carpentry. David Johnson showed up at the time scheduled. Very polite and professional. I recieved a very affordable quote for the job. He had the job done quickly and professionally.
I highly recommend Handyman Connection for any size job (big or small)! If ever I have a project/​repair needed in the future, I will be calling Handyman Connection!

Paul was great! He was able to set an appointment less than a day in advance and called before the appointment to tell us he was on his way. He was honest by not selling us something we didn’t need and educated my clients and myself. He answered all of our questions. He got a quote for us on the spot and was very professional. I highly recommend this company.

Working with Handyman Connection, and Mark Hamann, was an exceptional and seamless experience, and value.

I had them come out and paint my fence a while back in Cordera. They gave me a good price, showed up on time, and completed the job flawlessly. Needless to say, I will be calling them with more work as it comes up in the future. Thanks Guys!

Ok but very expensive
I paid them by credit card which somehow their bank didn’t/wouldn’t process. Not just my card a bunch. A whole batch. Over six months later some women contacts me and says I have a «debt». That’s when I find this out.
Says she’ll email me the details. Never does and calls again. I’m more than happy to pay by credit card again if she sends me a credit card authorization form. She’s never heard of that. Sends me a letter asking for payment. No envelope, no cc authorization not even an email I can contact.
Company seems stuck in last century

Finally I received high quality work which met all of my expectations. I’m impressed and look forward to calling this company again.

They were horrible. Ended up calling
for help.
fixed everything I asked.

We’ve used them several times, and refer them to our clients when home repair is needed. The prices are very competitive and the work has always been a good quality. On both big and small jobs we’ve been very pleased with the work we had done and the price we paid.