Quality Carpet Care

There absolutely is a reason I was able to make a second day appointment with Quality Carpet Care when the other guys around town were booked out a week.
I was needing my carpets cleaned ASAP after finding out some family would be dropping-​in on their summer road-​trip. I had been given the recommendation of Triple C by a friend, however they were booked out until after my family would be long gone. I asked who else they would recommend, and got Quality Carpet Care as an answer. The prices at Quality were cheaper and their schedule more open. «Perfect!» I thought, I was able to make an appointment for the day after I called. I was happy.
However what arrived was not what I anticipated. I assumed, like most other carpet cleaners, that Quality would have van mounted systems. Wrong. The vehicle that pulled up to my house looked like a van out of a movie in which the protagonists are running from the law, or some type of drug carriers. It was a 90’s model blue Ford Windstar that had been beat up pretty badly. It definitely didn’t exude any type of professional image. Were it not for the employee, who actually was in a uniform and portrayed a much better image of the company I would have canceled immediately. The employee asked for a bathtub where he could run his equipment. I thought this bizarre, but seeing as he didn’t have the built in system to his vehicle I just went with it. I was skeptical with reason now. How is this going to turn out?
The results: After the cleaning there is little or no difference in vast majority my carpet. I think I could have done better with a $ 200 Bissel from Target. Just out of curiosity I spot tested one patches of carpet that was still a bit discolored post cleaning, with a bit Resolve carpet cleaner, with a little scrubbing the discoloration came up.
Conclusion, don’t waste your time or money with this company. Check out the other guys around town, Quality Carpet Care may be able to fit you in for what seems to be a good price, but the result will leaving you regretful and in search a place who can actually complete the job assigned.

My dog tracked newly poured asphalt into my house leaving black paw prints all over my antique wool floor to floor carpeting. She also jumped up on my bedding leaving the same paw print. I washed the bedding in hot water and used bleach, but the paw print was still as vivid as ever. I was really worried that my carpet was ruined for sure! I called Quality Carpet Care and Ivan brought his truck mounted unit. He got ALL of the paw prints up. The carpet was clean and beautiful. I won’t use any one else on irreplaceable wool carpeting.

Quick, clean and affordable.
Been in our home for about 2 years with 4 animals, and decided that carpet cleaning was needed. Did some research for local cleaning companies and landed on Quality carpet care. Prices were reasonable and cheaper compared to someone like hydro. The process was easy, called them up and scheduled an appointment. a few days prior and selected my time. The cleaner that showed up was named Todd and he was amazing! Very prompt and professional. Cleaning is straight forward, but customer care and being personable goes even further. The cleaning process fairly quick. I ended up getting 2 rooms, a hallway, stairs and pet odor removal for downstairs. Carpets came out clean and smelled great. Todd was thorough and made sure to go the extra mile. Highly recommend the company, but mainly request Todd. Between his great personality and work ethic, Todd makes the process worth the money.

First time I have used. Had a special when I called in o the 4^th of July and they were open and was able to schedule the next day. On time, excellent service, cleaned carpets in timely manner, carpet looks great!