4 West the Four Wheel Drive Store

Been there a long time so they must be doing something right.
They had the accessory I needed.
Only negative is «why have an email address if you aren’t going to answer an email question by a customer» ?
This seems to be the practice of a lot of small businesses now days. Have an email address but ignore the emails. Sometimes its more convenient for the customer to email then use the phone at the time. Usually if a business ignores my email then I move on.

I have been involved in the aftermarket custom automotive industry for over 25 years. I am now retired but I have worked for Smittybilt Inc. for many years who supplied 4 West with quality parts. In addition I have managed off road shops such as Dick Cepek and 4WPW as well as a co owner of my own custom shop that was in direct competition with them. But in all my years in the industry I never heard one bad thing about them, only positive comments. Here’s the real shocker, I can take my Jeep anywhere for parts and service but even though I live in Northern Nevada I drive 10 hours one way to 4 West because they are the only place I unconditionally trust. The entire staff has countless years of knowledge and experience, and a reputation for quality service as well as general customer service that truly is second to known. However I would like to give a special thanks to Rick for his above and beyond exceptional customer service. Being away from the industry for a bit things change rapidly and Rick takes the time to truly offer several options at the best pricing. He knows what works because he has a passion for what he does. Most shops just sale you parts, any parts. 4 West takes the time to understand your on road and off road needs as well as your budget and they get you truly what you need and will work for you at the best possible price they can. It’s rare now a days to find a true custom specialty shop that is ran with such integrity and passion for what they do.

These guys are GREAT, they have helped me do almost all of my mods on my 2013 JKU and have done a great job, This has made this new sport fun for my wife and I.
It’s nice to go to a place that knows you (unlike the other big stores who you are just a number to) and can call you by name which they seem to do with almost everyone who comes in there.
They are good with giving written estimates in advance and their work gets done when they say.
Over the 4^th of July weekend i had the family coming out to hit the trails with my wife and I and i called all over to find a Jeep to rent and with no luck i called 4West and asked Rick if he had any ideas and he said he would check and sure enough he called me back in about an hour and had made arrangements for me to get a Jeep JKU… tell me any other off road shop that would do that, I say NO Freaking WAY.
Just talk to Rick or Louie and they’ll take care of you.
Try these guys you wont be sorry.
Chris

These guys love their 4’wheel drives, I am a Jeep guy and they are extremely knowledgeable with them. 5 yrs ago they put my SYE in and still perfect. I do most of my wrenching but they don’t mind giving me pointers here and there. Ask for Paul, no bullshit, straight up answers. Prices for service and parts are usually on par or a tad less. Best thing is they can diagnose immediately without trial and error to jack up labor.

Excellent customer service, and the repairs to my Jeep are awesome!
I took my Jeep in on a Friday (death wobble) and the mechanic checked it out, confirmed with me what was wrong, and they gave me a quote immediately. Parts were located and the repairs were done by the following Monday. I couldn’t be happier!

I’ve had 99.9% of my Jeep mods performed here. Paul is without a doubt the most knowledgeable service writer I’ve ever dealt with. He helped me select the right parts the first time around by taking the time to pick my brain to determine what my current and future off road needs would be. I now have a very capable machine that I can trust to take me just about anywhere.

The absolute best place to get Jeep mods. Every person here knows everything there is to know about Jeeps and the actual owners work here everyday. One of them works directly on the Jeeps. Rick is super knowledgeable and is soooo nice! Dwight, Paul and Damon rock too! They have helped us really trick out our JK Rubicon (and spend mula!) — But hey, you got to lift that Jeep!
From suspensions, to tires, to gearing, to bumpers and drivelines, we have had it all done at 4 West. A friend turned me onto them and we are very, very happy. They guarantee their work and even fixed an issue we had with our new Jeep that was a factory issue for free!
I am now in love with the whole Jeep thang, and cannot wait to spend the dough on our next mod. Hansen Mid-​size front bumper with fender bars and stinger, Poison Spyder rocker knockers, Xenon tube fenders, etc… now if money only grew on trees!