Cleveland Pick-A-Part

In response to the OWNER’S comments.
1. What does my previous reviews have to do with YOURcompany’s service? The cup cake shop’s service sucked too. What does that have to do with YOU? At least, they didn’t lie and insult me.
2. Never once did I request FREE shipping, just an accurate shipping price. Nor FREE parts. And never once was any other shipping information discussed or a «deal» offered.
3. Obviously, it is acceptable for this business to conduct themselves unprofessionally. I have now been insulted by three people employeed by Cleveland Pick-​A-​Part.
4. How is requesting a shipping quote being difficult to work with? How is it that I am the difficult party when the shipping instructions on YOUR ad were not clear as to state where the product needed to be shipped and I was not made aware of this issue until FOUR days after payment was made?
5. I did generate a shipping quote of my own, yes your pricing was incredibly high.
6. Previous reviews of your company show your pricing to be inflated.
7. Several remarks made by yourself and your staff in reposnse to my BAD reviews have been untrue-​is that your only defensive is to LIE?
8. EVERY single response to a bad review is always someoene’s else fault, it is clear this company cannot take responsiblity for its actions.
9. No, some people, you will never be able to make happy, I, however am one of those people who is easily pleased when the service that is expected is actually provided. I was able to purchase the product which I attempt to purchase from you at a lower price and reasonable shipping FROM FURTHER AWAY.
10. What kind of business isn’t BBB accredited? That should be a red flag to anyone who looks to dealing with Cleveland Pick A Part in the future.
Note to self: Do better research before intrusting a company from accrossthe country to be truthful and professional.