All About U

Absolutely HORRIBLE manicure and pedicure. This place was disgusting — it wasn’t clean and the service was absolutely awful. I get mani/​pedis frequently and this was the worst one I have ever had (and I’ve had probably hundreds over the years). I went here because I had a Groupon — NEVER again. I called the day before and asked if I could upgrade my manicure (I was willing to pay whatever, of course) to get gel nails or acrylics. The lady who answered the phone said absolutely! I will have the nail technician call you back to talk about it, but sure you can! No one called me back. Should have been a warning. My appointment was for 10:00 AM today (Saturday) and the «nail technician» (I didn’t see a license anywhere with her picture on it, though I saw someone else’s license) made me wait 45 MINUTES after my appointment time while she gossiped and talked to some other girl getting her nails done (she was in no hurry to see me). She finally had me sit in the pedicure chair while she finished the other girl… yeah, I sat there for ANOTHER 30 minutes so I took my pruned feet out and she didn’t understand why I did that. She finally gets to me and I asked her to do a french pedicure (I was willing to pay extra but french pedicures are pretty standard at ANY cheap salon) and she «didn’t have time» to do that. YOU don’t have time!!! I just waited 45 minutes for you! I was so upset. I then asked (knowing what she would say) about the gel and acrylics because the lady on the phone the day before told me it’d be fine and I was willing to pay any price. The Groupon was irrelevant, I would have just paid for the full manicure to make sure it would last. She claimed she A) Didn’t have her gel polish «with her» — what do you mean?! Are you a traveling nail technician? That doesn’t even make sense! and B) she «didn’t have time» because she had another appointment coming. Needless to say my pedicure got dinged and rather than remove the polish on that toe and do it over, she painted over it, causing a huge bump in my polish. She said «It’s not really that noticeable» and refused to do it right. PLEASE don’t waste your time or money. Groupon or no Groupon, I feel I wasted 2 hours today on a horrible mani/​pedi that looks like crap. My cuticles look terrible and my pedicure is uneven. I wish I could give this dump zero stars because it was also FILTHY.