Carl’s Towing & Recovery

My daughter had tire explode on 63. Husband out of town, so called Carl’s towing. The drivers were prompt, courteous and quick to get her tire changed and back on the road. I would highly recommend this company.

This has been the worst service from a tow truck. Company. My husbands van was blocking the roadway unfortunately I was a Barnes hospital in St Louis so CPD called Carl’s to tow the vehicle. after the vehicle was hitched I spoke to the driver named Terry who said it would be 75 to get it towed even though it was going less than 5 miles up the road I told him it was a ridiculous what they were charging but said ok 5 – 10 mins later my husband calls that they are sitting at the side of the road I spoke to Terry again who says that he understood we didn’t have the money to get the vehicle towed to which I replied I never told you I don’t have the money I told you it’s crazy how much you guys charged I said go ahead and tow the vehicle his response well if you’re going to make an issue of this I’ll call CPD. You idiot no one told you they weren’t going to pay. all the while my 3 yr old is sitting in the truck with no heater! This man Terry has such a nasty attitude. I will not ever be using this company again he needs to go get laid so maybe he can have a nicer attitude!!! Worst service ever and I will also call the CPD and let them know there ARE other better towing services than this!!!

Look at the tip don’t use mess up and then they deny it. They were good the first time but second time they were rude and unhelpful they took too long to put up the car then dropped it and deny any damage they caused. The driver couldn’t figure it out so his boss came out and did what he couldn’t do in 5 minutes. Ask for some other company

Carl’s sent a driver through my AAA dispatcher. The driver came out and figured out how to start my car for me so I could drive to the auto shop and it wouldn’t count as my free tow for AAA. Definitely above and beyond what I expected.

David worked on getting our insurance to pay for the 100 mile tow for our RV while hooking up the coach for 2 hours. He accomplished this with a smile and genuine concern for our welfare. Do not hesitate to call Carl’s for any of you towing needs.