Computer MD

HORRIBLE computer repair store!!! First of all, I was told that I could pick my fixed computer up in two days, and I didn’t get it back until EIGHT DAYS LATER! I took my computer there to get it cleaned of viruses and the like, and the idiot WIPED ALL THE INFORMATION OFF MY COMPUTER, including emails from my recently deceased sister and a family tree with 600+ individuals that I had been working on for five years! And this was AFTER telling the guy about these things and receiving assurances that none of it would be lost! And even more strangely, the moron deleted the sound driver from my computer. ??? Of course, when my husband went back up to the store the next day to confront him about what he had done, he denied all of it. He even claimed that he tested the sound on the computer «right before it was picked up» and it was perfect.
I refused to let my husband take the computer back to the guy to «look into it» because I was afraid he would damage and/​or lose even more precious files! We ended up having to replace the computer (yes, despite the fact that the Computer MD moron said it was «fine»), and take my old one to someone else to retrieve all the info from the hard drive that was still there after Computer MD worked it over.
HORRIBLE COMPUTER WORK and ZERO CUSTOMER SERVICE SKILLS!!!