Delicate Touch

I went in to get a mani and pedi at 3:30 on a Friday. I could see two people in the chairs and the rest of the establishment was deserted besides the person doing a clients nails. This person welcomed me and asked me what I wanted to get done. I reply a mani and pedi. She then looks at her watch and says, «uhm, can you come back because we’re busy. Can you come back later?»
The shop was completely empty mind you. I can’t complain about the service because I honestly didn’t get any but seriously???

Had a nice pedicure with Tina, who is very friendly and skilled. Deluxe pedi, with a little extra massage instead of salt scrub (yuck). She was very responsive to my requests and did an excellent job. The salon is bright and airy with two TVs if you like to watch and relax.

Needed some girl time relaxation so came here to enjoy some pampering. I loved being in Han’s care and company, she made this journey worth the trip. :)

This was my first time here and they did a good job. I received a gel fill and a pedicure. They have a decent amount of colors to select from. gel and regular polish. My appt was at 4:15 and I was seen promptly. The entire appt lasted one hour and fifteen minutes. The only issue I had was the water was cold for my spa pedicure but the staff was friendly staff and I would go back again.

I don’t know how this place gets above 1 star. I would give it a 0 if I could. This was one of the worst nail shops I have ever been too. I waited for almost half an hour for a manicure just for the nail tech Tina to sit down and take off the old coat of gel on one hand and then tell me she couldn’t do it cause another customer came in. I then waited for another 5 minutes for the rudest nail technician Mimi. She didn’t give me the option to pick out my nail color, I told her I wanted neutral and she brought out this pink color from her drawer when I told her I didn’t like it she started pulling out their color swatches showing me the identical color. I finally picked something after being rushed and then she sloppily did my nails it doesn’t even look like I had a manicure. I will never patron this place with my business. It’s a shame I am a pretty loyal customer and stay with the same business for years just cause good customer service is gem when you find it. But this place is has one of the worst customer service.

I don’t even know where to begin, but this is the only place that I trust to get my nails and toes done. The staff is stellar and they have always made me feel welcome. I have been going to Delicate Touch for over 10 years, and it is where both of my sisters and many friends go as well. It is the only place I feel comfortable recommending others to go. If I didn’t trust them, I wouldn’t recommend them. For my own planning, I always call before showing up and have always been able to make an appointment convenient for me, sometimes even the same day. I highly recommend Delicate Touch to everyone!

Before I moved to Columbia I had always gone to the same place in Rockville. I liked that all of the staff knew me and that the prices were incredibly reasonable, but I decided to search for a place in Columbia to avoid the drive. I am very glad I found Delicate Touch! They have a good polish selection and always do a meticulous job with my nails! I had only tried gel once before at a different salon and didn’t have a great experience (it peeled off in a week!), but I am so glad I tried it here because it turned out wonderfully! The polish looked good as new two weeks later and there was no chipping or peeling. The staff is very friendly and easy to talk to as well. It’s $ 70 for a gel mani and regular pedi, but for the quality, I’m okay with the slightly higher price.

Very rude staff. Would never go here again. I showed the tech a picture of what I wanted and it turned out nothing like the picture. They also water down all of their polish .I asked her to put a good top coat on my nails and she said she uses that for her special clients only so I had to use my own since they were too cheap to use theirs.

I love Delicate Touch! It’s always a great experience and the staff is super friendly and sweet. Mimi is my favorite technician. She’s fast and always does an amazing job! You won’t be disappointed. :)

Today was my first time at the salon and it was a really great experience. I went to Han and she was very nice and skilled at her job. I get a sense that most of their clients are regulars because they knew clients kids and husbands by name. I will definitely be making this my home nail salon from now on.

Set up an appointment last week and got the best pedicure of my life! I got there and was set up within minutes. I showed my tech the design that I had picked out online and she nailed it! (Pun intended). But seriously, I have had some awful experiences at other local nail salons, (either horrific, painful pedicures, or a kid-​like painting job) so I was incredibly relieved to find such a great one. The salon is clean, staff is super friendly, and service was great! I will absolutely be back in a few weeks for another pedicure.

This is my new favorite place to get my nails done! I got a gel mani here and couldn’t be happier with it. Mimi is an amazing nail artist and took special care to make sure my gel nails last! Go see her, you won’t be disappointed :)))))

I’m there right now: walk in. They seem to have a fairly steady flow of regulars, but I got the pissiest customer service I’ve ever received anywhere. It started when I walked in the door and if I was staying for longer than a simple polish change, I’d have bailed. The woman couldn’t understand anything I was asking, and being rude about it (I’m the native English speaker, for goodness sakes) so eventually I just pointed at my toes and said ‘SAME’ even though I wanted a change. Ugh, salons here suck.

My go-​to salon is pretty far away from my house in columbia so I decided I should venture out and try a place close by. I looked up reviews and delicate touch seemed to be a favorite. However I beg to differ. I think it’s pretty obvious when a salon is dedicated to the customer and when they are more worried about getting you in and out of the chair. Unfortunately I felt the whole experience was rushed and not relaxing in the least. On top of that my cuticles were cut during the «manicure» to the point of it bleeding. There is no mistaking laziness. Pedicure water was basically cold. I think the professionalism and true DELICATE touch need to be brought back to this establishment. Do yourself a favor and save your
money on a salon that actually wants to do their job.

I’ve been twice. Both times I have felt like they were doing me a huge favor. They had me wait for about 30 minutes with my feet in water the first time. The water went cold. I wish they had told me the wait would be that long.
The pedicure was ok not great. It feels clique-​y and not good atmosphere.

I went here for a pedicure with Han and she was super nice and i loved how it turned out! I returned a week later to get a fill-​in for my nails because i was going on vacation. I had Twee who did an okay job with my french fill-​in but weirdly, after i left, my nails were all bubbly and rough which I have never had happen before. I returned the next day and Twee fixed them for me.
I’m not sure why but my toes chipped very quickly (usually when i get pedicures it lasts forever) and the whites of my french also chipped quickly too. not what i was expecting after reading such other good reviews from all the other Unilocalers.
may return for a gel manicure because they did have a much larger selection than my regular place

Mimi is the best! She is so real and funny. Thanks to people having labor day plans I was able to get my nails done by her without an appointment but that’s really rare so make an appointment to be on the safe side. She gave me a gel manicure and I’m loving it!

I’ve been going to Delicate Touch for my gel manicures for about 6 months now. I go to Mimi and she is great. She’s quite the character, laughing and making jokes and making my time there very enjoyable and comfortable. I recently had to go to another salon for a gel mani (long story)…terrible mistake. I never want to go anywhere else again. Everytime I leave Delicate Touch I am more than satisfied about the way my nails look. Thank you Mimi! :-)

I have been coming here for several years and I don’t know what I would do if I couldn’t. They convinced me to start getting pink and whites and they look amazing every time. Ms. Betty gives a great pedicure and she is the cutest. The gelatin pedicure makes your feet soooo soft! Don’t stop there… they can do work on your eyebrows too! I come out looking like a new woman. Despite looking great you come out feeling great because the staff are the friendliest and it’s like your spending time with your close friends or family!

This review is long overdue! New to Columbia area. I went to Delicate Touch in November 2011 after reading Khalilah and Kelly’s review. Even though there are plenty of other salon’s around the area, I just felt this place was right. And it was! In They (Staff) were great! Friendly and accomodating all were having fun and laughing while working. They all have a great relationship with each other and with their customers, it reassures me of their work and reputation. The salon is clean and organized! The owner is totally cool and her mom is soo sweet! Deluxe Pedicure done by Ms. Betty, was great and relaxing. Shellac/​Gelish Manicure done by Mimi– she’s a character so funny and entertaining and my nails looked great, it was clean and perfect and design was nice! will post pics soon! Thanks Delicate Touch!

I have been going to Delicate Touch since May 2010. I love everything about this place. They are always friendly and make you fell like more than a Customer. My nails, toes, and eyebrows are perfect every time. If you are around the Columbia area I recommend getting your nails done here.

I just left Delicate Touch and can’t say enough about my experience. I had read other’s reviews before deciding to go there and can attest that they were not exaggerating! Mimi gave me a gel manicure. The time that she took to carefully do my nails made this perfectionist very happy! The shop is immaculate and incredibly sanitary. (And, the hot towel was a very nice touch!) I plan to make this my «go to» nail salon and would highly recommend it to others.