Insomnia Cookies

Sometimes you just need warm, delicious cookies at 3am. Am I right? Insomnia Cookies has your back.
While I did not take advantage of their delivery service this time, I did wander down to the physical location after stuffing sushi in my face. While the place itself isn’t anything to write home about, the cool thing about going in the store was that they have samples of the cookies out on display so you can see what you’re going to get. They have package deals of 6 or 8 cookies for a slight discount or you can buy them individually. I chose the individual route and got a chocolate chunk and oatmeal raisin. Both of them were super delicious. They were the perfect balance of crispy and soft and had a great disbursement of ingredients throughout the cookie. I’d totally recommend grabbing some dessert there after a five points dinner.

What a fun concept! The cookies are good… but you’d hope for a little more quality, creativity and diversity, especially for the price!

Placed online order last night but had to call store to select ice cream flavor. Tracked order, said it was baking. Refreshed screen and it said a problem occurred. Yet, No phone call… so we called them. Amazingly they didn’t have ANY ice cream in stock now. Couldn’t tell us that 15 minutes prior? Claimed they tried calling but we don’t believe it. Cancelled order however almost 24 hours later they still have our money! I hope they figure out the refund before Monday. Not impressed.
Can I give less than 1 star rating?

Was in town for graduation and was eating next door. This place caught my husband’s eye so we went in to check it out… Got a chocolate chip, oatmeal raisin cookie and a brownie. Wait time for brownie was 5 mins… So worth the wait. Crispy outside chewy inside… Same goes for cookies… I guess we were lucky to get it while they were fresh… The inside of the bake shop was hot though… No air conditioning and the only fan was pointed at the workers… Only complaint is that I live in Southern California and I’m craving their brownie and oatmeal cookie!!!

Cookies were good. Delivered 3 hours after I ordered. Had to call customer service to find out what happened. Representative said driver left 45 minutes before they actually arrived. I waited 3 hours for freaking cookies. Everyone I had over went home. Unreliable, terrible service. First and last time using them. If I’m hungry past 12AM, I’m calling Dominos. DO NOT ORDER FROM HERE.

If you get the cookies fresh out of the oven, then you’re set. But I’ve been here three times now and there is no real consistency of soft gooey delicious cookies. If you get an older cookie, it’s hard and dry.
Ice-​cream sandwich cookies sound delicious right? Don’t get it. The ice-​cream is standard and it hardens the cookie even more :(so sad.

I can see why you might order something here. It’s late and you want something sweet. However the benefits of insomnia cookies end there. First off, their cookies aren’t really good. They are all frozen slice and bake cookies that they receive in shipments from HQ that are baked as needed. They are all extremely oily and leave greasy marks behind. Second, the sizes vary wildly between cookies. An M&M cookie is about 50% bigger than a chocolate chip cookie. Third, the staff is incredibly rude. It doesn’t matter if you are at the store or you get it delivered. They give you a dirty look when you walk in and never smile. For crappy service and shoddy cookies I would rather ignore my craving and visit a real bakery during the daytime. I would rather eat publix or walmart cookies than this place.

Always my favorite place to go in 5 points! Wonderful warm cookies and great service every time!

Roach on the counter. Very disappointed since I’d heard the hype about this place. I will never eat from here.

I am a sucker for this place. I love several things about them. 1. The fact that they deliver something other than pizza subs or Chinese. 2. The fact that they are open extremely late 3. That the cookies are always super hot and fresh. I am a chocolate chip girl myself and these ones are ridiculously great! I wish they had locations aside from in college towns.

This was my first time here and I’m really surprised I didn’t know of this place before because of my cookie/​cupcake obsession. It is located in the popular downtown area of Columbia known as the Vista. The cookies were awesome. They were large too. I got the Double Chocolate Chip and Double Double Chocolate chip. Both were great. So large that I saved one for the next day. I couldn’t eat both. The space was lackluster, but the cookies made up for it. I’d visit again, but get my cookies to-​go.

The cookies were alright, definetly good but nothing special. However delivery time was an hour and 20 minutes, when I was told 30 – 45 minutes. No one called to tell us about the delay.
TL;DR Average cookies, terrible service.

Bleh. Insomnia buys frozen cookie dough from David’s and bakes and resells them at a higher price (very high price). David’s makes good cookies but I prefer a fresher, more homemade cookie. I’ve tried practically all the cookies Cola has to offer and Insomnia is the worst. I would even take the cookies from Jersey Mikes over Insomnia. But if you’re looking for a fresh homemade cookie, try Mook’s. Business is all done over twitter– you tweet your order @MooksCookies and they deliver in under ten minutes. I think it’s mainly geared towards college kids (you get 12 cookies for $ 5). Tastes same as davids, except Mook (is that even a real name) replicated it and perfected it, at least thats what it seems like. Next time I have a cookie craving, I’m tweeting up Mook for fast, fresh, inexpensive cookies. Sorry Insomnia, but Mook blows you out of the water.

Cookies are obviously delicious. The staff was very friendly! They didn’t have all of the cookies I wanted but it IS a Saturday, so no big deal. This was my first time trying these cookies and it won’t be the last! Kind of pricey buuuuut its so good, I kind of don’t care about the price! Lol!
Bathroom needs some work though… :)

I ordered some cookies to be delivered for my niece at USC for her birthday on Thursday. I wanted them to call her to set up a delivery time since I had no idea what her schedule was, but Insomnia Cookies customer service said that is not how they do deliveries, they call once they are on the way. I checked their Cookie Tracker on Friday and it showed the cookies were delivered. When I did not hear from my niece, I knew there was no way they had been delivered. On Monday, I found out from my niece that she did not receive any cookies. I called Insomnia Cookies customer service and they said the cookies had not been delivered b/​c they had called my niece and she did not answer. She received no calls or message on her cell phone from them. Why did the cookie tracker show the cookies had been delivered when they had not – I could have followed up more closely to her birthday (seems like a big scam to me). Insomnia Cookies needs to take a lesson from Tiff’s Treats in Texas – for local gift orders, they call to verify a good delivery time (without telling the person what they are receiving or who it’s from) so that the cookies arrive hot and fresh. Won’t be ordering from here again!

Randomly stopped by here while walking to Sushi Yoshi. The interior is not very inviting. I would only come here to pick up cookies to go.
They have two sizes of cookies and variety from snickerdoodle to s’mores to peanut butter cup. They also have ice cream. I think you can make a nice ice cream sandwich cookie, but I didn’t stay in the shop long enough to discover all they have to offer.
I got a triple chocolate chunk deluxe cookie (the larger size). They keep their cookies in a warm oven, so they stay warm and gooey.
I started to eat my cookie as soon as I left the shop. It was good, but I wasn’t amazed. I saved some of my cookie to eat later and I actually liked it better after it cooled.
This place is nice if you are a cookie fan, but to fill my personal cookie craving I would be OK with some (cheaper) cookies from Subway.

Jimmy D was spot on with his review of Insomnia Cookies, I completely echo his sentiments and agree that the décor could use some major improvement. It really is not designed as a space where you’d want to get a cookie, a cappuccino, and indulge in them on the spot. They do have some tables and chairs, but the atmosphere is so drab you practically want to run out of there. The place is SCREAMING for a makeover!
Well do their cookies atleast taste good? Yes! I had a chocolate chunk cookie (a bargain $ 1.25!) and saved it until I got home and then devoured it with a glass of milk. YUMMY!
I know I’ve griped about the interior design of this place but I also appreciate that the owners probably have a good business model and may not see the benefits in spending money on renovating the space to make it look better. Their market is predominantly college students. Considering late night and most likely over-​caffeinated students mostly want a quick cookie fix, they probably could care less about the ugly interior (atleast back in my college days, our expectations were pretty low!). Now that I’m older and can’t help but appreciate the finer things in life, I like to walk into a venue that says welcome, sit down, hang out and have a delicious cookie. While Insomnia Cookie lacks that energy, to its credit, it does produce some tasty cookies.
If you’ve got a cookie craving and need to get your hands on something sweet, go to Insomnia Cookies. If you want to splurge and indulge in a nice espresso drink and dessert, go a few door downs to Goatfeathers instead.
p. s. I’ll go back to Insomnia Cookies and will try the peanut butter and chocolate chip next time.

Awesomeness baked. I had the strawberry cheese cake cup cake. Bliss.
Also bought cookies. Thought I’d get ones that had been sitting out but no, clerk got fresh ones.

I want to like them a lot. For such a cool sounding shop they don’t decorate with much personality though do they? Walking in you get greeted by stark white walls, an empty space with no tables or chairs set out, and harsh fluorescent lighting with the counter all the way in the back. Someone needs to get an interior decorator in here ASAP!
Onto the actual yummies located here. You’ve got some cookies, some cupcakes, and some ice cream. Perfect late night snacks. I went with a snickerdoodle cookie and my friend Joanna got a small moose tracks ice cream. I thought the ice cream was perfectly average, and the snickerdoodle when I asked about it was just shipped in and they just bake it there. How depressing is that? The snickerdoodle tasted nice at least and now I know all the locations to get it.
This place could be a great late night hang out if they just fix up some stuff. The prices are super reasonable as well but that’s expected since they aren’t doing much actual cooking here. But I don’t think I’d want to go in at 2am to such bright and shiny lights and minimalist décor. I had the feeling of being in a hospital and who wants to eat a cookie in a hospital?

Cool Name, Cool Spot! Subdued, Relaxed, Comfortable a great place for us to chill a little while before dinner. No one else was in here and that could have made a difference. By the name you may think cookies and I think they had some though we were checking out Ice cream and Cup Cakes! Very friendly girl working here gave us some dinner ideas.