Jack Oliver’s Pool Service

Jack and Stephen Oliver run this local business with professionalism and a commitment to the community.
There isn’t a time you can walk into this store and not find either Jack or his brother Stephen there and willing to help you in any way you need.
We have purchased a big green egg from this store and continuously return to find what’s new as far as fun attachments to use along with it.
Additionally, Jack Oliver’s Pool Spa and Patio has a good variety of high end durable and fashionable patio furniture. Karen, a well versed in the area of all outdoor furniture and supplies was there to meet us and help walk us through the purchase of these items as well.
When you’re looking for a local business with a local feel and quality products, check out Jack Olivers Pool Spa and Patio first.

Very disappointed in service and pricing. We purchased a hot tub among other items. We were charged for a 10’x10’ concrete pad, but the pad ended up being less than 10’x7−8′. No refund was offered to cover what wasn’t poured from the $ 1500.00 (really?) we were charged. Jack Oliver came out and inspected prior to the pad being poured as well as the tub being installed. He looked with my husband at the area that was set up for the pad and tub. The day the tub was installed, we were informed we needed our OWN electrician to set up electrical, so we were unable to use the tub. No staff ever informed us of this prior to the date of installation. No apologies, no make up (a refund for unpoured concrete for pad would have been nice) although we did receive a call that afternoon from an employee informing us the earliest they could get an electrician out for us would be 4 days later. Can only imagine how much that would have cost us!
To Jack Oliver’s credit, when we purchased a pool side basketball game to the tune of 300.00 and then found the same one online for 100.00 cheaper with no shipping/​handling, he eventually came around to putting the 100.00 back on our debit card (at first he said he couldn’t give us the item for the same price as online, but then changed his mind a day later).
Also, we asked for a pool cleaning and were told the cost would be 100.00 + price of chemicals. After cleaning, we received an invoice for 150.00 for cleaning + another 100.00 for chemicals. This is highway robbery! We have not received any type of followup call since «installation» of the hot tub. I know this is a busy season, but the lack of customer service coupled with the steep prices and shady practices, makes me want to warn others to stay away! We sure will!