MVA Express

I was ineligible to renew online or in person. Renewed my license in 5 minutes at this location no rude people or long lines

Long wait and extremely rude staff. The woman behind the counter actually accused me of stealing someone’s number/​butting in line. Really lady? I kept my composure but wanted to curse her rude and unprofessional behind out!

Showed up early and already had to stand in line, but because it was Saturday, they only offer driver license services. One of the representatives came out before they opened to make sure you had the correct documents and didn’t stand in line for no reason. Although I have to return with another document, the rep I had was courteous, and explained exactly what I needed. Once in, I didn’t wait at all, and was out in 10 minutes.

Went in to renew my tags. There was one person ahead of me at the kiosk, and I was out (with a toddler) in under 15 minutes on a friday (morning). Didn’t even have to speak with anyone that might have potentially been rude, or stand in a long line for a ticket.
#TodayWasAGoodDay

I like the layout of this Dobbin location much better since they moved! They only moved down a couple of doors, but much more room for customers!

Came here Tuesday morning at 9:27am, and was walking out of the door at 9:41am. In 14 minutes I got my queue number, got called, and renewed my license. The two employees I spoke with were very nice. Why can’t all MVA experiences be like this?

It’s nice that the MVA has Express locations for things you can’t accomplish online (and I’m really glad you can renew your license at home now.) This location is tucked in a little hidden shopping center off Dobbin Road right off 175. It is not immediately apparent where you are supposed to go or what to do when you walk in, but when you get near the Service desk an attendant will ask you what you are there for and check you in on a kiosk and hand you a number. A large monitor and announcements will tell you which desk to go to when your number is called. I’m sure it can get quite busy at certain times, but on a weekday morning to turn in my old plates I was in and out in less than ten minutes. They have free wi fi which is pretty terrible, so if it is crowded and you have a long way to go for your number, you may want to step into the bookstore next door and make the best of things.

How can you not love this location?! It is conveniently located and so bright and clean it isn’t nearly as likely to throw you into a deep depression the moment you hit the door. The staff is younger than I have come to expect from the DMV… it was like walking into tech support at a technology company. They are quick, polite, have an information desk to help direct you (on the right), a kiosk for automated transactions (also on the right) a bathroom on the left and state police presence in case ish gets real. There are lovely pictures on the wall of Maryland-​y stuff (think clipper ships and bridges not people crying while holding their tax bills.) I was able to pop in and get a name change completed in under 45 minutes. Love it.

First time I can say I didn’t have an awful experience at the mva. I went to turn in old tags and I was in and out in less than 20 minutes. Definitely a change for me, im used to bringing a book i want to finish and getting to finish it lol.
I love that this express location stream lines the mva experience but it doesnt change the inheremt problems of the mva. The place was super crowded and finding a place to sit was like musical chairs as soon as someone got up another person jumped for the seat.
Aside from space issues the guy who helped me was standoffish. I used to work in restaurants so i understand dealing with people 8 hours straight you can’t be annoyed with me because I came in to use your services. This guy probably said 2 words to me when i sat down i had to ask him was i finished because he was silent and i wasnt sure if he needed anything else.
Go for the quick service but dont expect friendly service

24 hour service unmanned kiosk for basic services like returning the old car license plate, renew driver license, request copy of auto registration, and several other services. It is still located next to sushi king and a used book store with limited service.
I think it is convenient for basic and simple services. 24 hours is the best. There is no excuse for not using the services.

This location I believed opened about 9 years ago, I remember when they were new it was slow all the time and not many people in Columbia knew about exciting of it, They had few services in it when they started and now over the time they have added more services more employees and of course much busier and longer waiting time! I have experienced when I go early right after they open there is shorter wait time so you can get in and out much faster otherwise if you enter later you will have to stay longer in lines if you have to renew you DL, for returning tags there is not a long line at all!

Word to the wise: when you get your renewal email, read it carefully. If it mentions «Kiosk or online» as your only options, just renew online. «Kiosk» means you don’t get to talk with an actual person to process your request — it’s access to the internet forms while in the MVA building. Visiting the actual MVA to use the kiosk will be a waste of your time if you have a computer with internet access at home.
This trip to the MVA was such a disappointment compared to my previous visits at MVA’s Express branch in Columbia. It’s been a few years since my last visit, which was to process a change of name when I got married. Back then it was busy; the wait was in a standing, cordoned line. No big surprises, and everyone was generally amicable. I expect a wait at the MVA.
For my recent lunch break visit, the interior of the MVA was changed. There were plenty of empty chairs in rows to sit and wait, but many people were clustered at the door like weary refugees. Some were standing around with their tickets, hastily handed out by a weary and curt MVA rep near the ticket distribution machine by the door.
I waited behind a family who were frustrating the MVA door rep with their halting, but understandable, English. In a few minutes, the MVA rep asked me what I needed. I said I was there for my Driver’s License renewal.
«Are you under 39?» asked the rep. «Yes,» I replied. «Then you use the kiosk,» she said, directing me to an overlarge machine that looked like an ATM from 10 years ago.
«What about my photo update?»
«Under 39 doesn’t get a photo update, they use the image on file. Update at the kiosk. It’s the rules, no exceptions.»
Ah, the exciting opportunity to learn first hand what the MVA kiosk is! It’s an impersonal, slow computer that accesses the same forms you can fill out from a home computer. Did I say impersonal? I forgot to mention that the same, harried MVA rep found the time to hover over me. She advised me on which buttons to push on my second attempt after an initial server error. In that way, the transaction of information was both impersonal and invasive. What about when I got to the screen to leave feedback for my experience? She said, «Push ‘Next’.»
«What if I want to leave feedback about my time here today?»
«You can, but just don’t include my name, I already flipped my badge around.»
Yipes. Lesson Learned.

There’s a lot of people talking only good things about this MVA express, and honestly I don’t want to be the exception, i’ve been there today for a DL replacement and I came out with my new card in jst 40 minutes, go-​ahead to thumbs up for you guys! btw the lady on the information received me with a big smile, and she was singing and dancing, she’s beautiful :)

This location is on point. I was in and out in 25 minutes. Plus the representative that helped me was friendly and I got a great pic for my license.
If you can go to this MVA Express in Columbia you absolutely should and avoid Glen Burnie at all costs.

This review is going to be as simple as the services provided by this facility is.
In and out is all I have to say as I have never been here longer than 30mins.
Conveniently located in Columbia, there are no long lines and it is very easy to find.
Highly recommended!

I usually dislike the MVA because of the long lines and general negative feeling that people give off because they have to be there. Well this MVA was a dream. I was so excited to drop off license plate tags because all you have to do is fill out a form put a rubber band around your plates and stick them in a drop box. It was quick fast and kind of fun only because other people were dropping off tags and were equally as excited about not having to wait in a line. It def. saved me a whole lunch break which I can’t be upset about. This MVA has most of every service that the full service MVAs have. You can get your license renewed, pick up stickers for your plates, and if you go on line you can see what other services they provide.
All I know is that I’m going to this MVA as often as possible when I have to take care of whatever forms or requirements I need to. The parking lot if fairly small so you may have to drive around a bit and wait for a spot, but it depends on the day and if business is booming.

I was watching Family Feud the other night and do you want to know what was rated as the #1 place with the longest lines? The MVA… go figure. Thanks to the MVA Express, that long line is twiddled down to half of the regular amount of time wasted sitting in an ungodly long line.
I have to admit that I didn’t personally even walk into this MVA Express… but that’s because I didn’t have to. Was there to drop off license plate tags for a friend and this establishment literally has a drop-​box right outside the office doors. Lets talk about the efficiency here! Moral of this rather short Unilocal review… the less time spent at the MVA, the better off and happier you’ll be.

Not sure how you can’t love this place. I lost my wallet, had to get a replacement DL, now anyone who has been through this knows how frustrating this can be! Grrrrrrrr! Needless to say I was in and out in less than 30 minutes! For me, not having to deal with the crowds, lines, and personalities at the regular DMV is a winner!
Easy to locate off of Snowden, in a small strip mall, there are signs everywhere! They have a small vestibule, that I believe stays open much longer than the actual DMV express. Oh yea, don’t forget to pull a ticket, this place moves fast for whatever it is you need to have done.
Everyone was friendly and extremely helpful, so if you have something easy to get done, just go here. Avoid the lines at the DMV!

I had a pretty good experience here! In and out in less than 20 minutes. :D
DO MAKE SURE you go the the little machine to get a ticket so that you can be put on the waitlist. I was a little confused by the forms, but since I was just here for a license renewal, I just had to go to the machine, hit the «renewal» option on the touchscreen, pick up my ticket and number, and take my seat.
The attendant who helped me was not 100% attentive, but she was nice enough and got me my license. :)
I’m just so happy that most painless part of my day was getting my license renewed.
In at 9:58, Thursday morning. Out at 10:16.

I had to wait an hour and a half on a Monday afternoon to get a replacement license. The queue was miserable but the people watching was excellent. Also, the staff was surprisingly friendly. I had no idea that some government workers are actually nice people.
Overall it was a pleasant experience, but only after the dreadfully long wait.