Chase

When I bought my home using WAMU, they offered me a home equity line, too. Chase bought WAMU. Now Chase wants updated financials from me to keep my zero balance emergency money credit line which I have never used in 10 years. I said no, so they closed my credit line. Now they want $ 15 to reconvey it. I know it is a small thing, but the letter they sent didn’t say what it was for (I had to call), the letter said if I didn’t pay $ 15, interest would accrue on it, etc. I’ll pay the $ 15 just to get rid of them and NEVER use this bank again, nor will my children nor their children, in perpetuity.
This bank has forgotten the meaning of service and the meaning of humanity. Without us mere humans this Chase bank would be nothing! Remember that.
Unilocal should have negative stars and this bank would get a minus 5.

If I could give them ZERO stars I would! The company Chase hired to do the appraisal on my house used three comparable homes OUTSIDE of my neighborhood. I filed a complaint and submitted 4 (four) comparable homes INSIDE my neighborhood and the appraisers at Chase rejected my comparable homes saying that the 3 (three) original comparable homes that are OUTSIDE of my neighborhood are good comparables. What a joke Chase Mortgage is! Chase Mortgage obviously couldn’t pour water out of a boot even if the directions were written on the bottom of the heal! Huge waste of my time… be prepared to waste yours too!

Great bank. They do a lot to be socially concious but a lot of those actions go unnoticed. I have never had a problem with them and have always had good customer service.