Crate & Barrel

I had heard from a friend that Crate & Barrel had some nice stuff, which they indeed do, but not nice enough for me to actually buy anything. Like a previous reviewer mentioned, it’s a glorified Bed, Bath & Beyond, only difference being the prices are WAY beyond what money I’m willing to part with. I would rather make the 1.5+ hour drive to West Chester to visit Ikea, which doesn’t sound like a bad idea considering a lot of the stuff they have resembles items you can get at Ikea for half or less than half the price.

We went to Crate & Barrel for a wedding event and had such a wonderful time. They treated us so kindly and was always around if we had any questions. Not to mention they fed us a light breakfast and gave us parting gifts before we left. Im a fan of this store!

I went here for the first time recently. I always heard it was «nice but very expensive.» I thought it was very nice for sure. It was a fun store to walk around with cool furniture and neat kitchen gadgets. Its basically a much nicer, much better laid out Bed, Bath, and Beyond. However, I DIDN’T think it was that expensive. The products are all very nice and the prices seemed fair.
Also, the staff was very nice and helpful. They even did a knife demonstration and knew what they were selling very well. Its at Easton which is sometimes annoying to me due to crowds, but they have a large free lot.

Attended a wedding registry party on Sunday morning. The store was closed for the event only. They provided pastries and coffee before the event started. All of the employees were very knowledgeable and helpful. The gift bag included a knife polishing cloth and two stemless wine glasses in a linen bag. My fiancé and I really enjoyed the experience.

I love Crate & Barrel’s products… the styles, selection, all that good stuff. Now, I have never purchased furniture there, so that may be a different experience, but we have a good assortment of dishes, kitchen goods, glassware, and silverware from there, and it’s all served us well. I also love their holiday seasonal goods… a huge selection of ornaments, decorations, and more, which is what brought me in for my most recent visit to the store.
This location has nearby parking in a surface lot, so if you’re able to snag a spot there, you can get in and out pretty easily. The staff has always been friendly and attentive when assisting me, and, in fact, on a previous visit, arranged to order in a product when it was discovered they didn’t have enough in stock to fulfill my request.
Prices run a range… there’s affordable glassware and dishes on one side, but then you can go see some expensive furniture in the other half. Sales are run periodically too.

LOVE this store. I could simply walk into the store and say, «I’ll take that, and that and that …» First of all they send me their catalogs every so often and it is always fun to see what goodies they have. The hubby and I stopped in here last night after we had dinner. I knew that if we were going to C&B I was going to buy something … which isnt bad, right? Well we went in and looked at my second cousin’s wedding registry. I bought their beer mugs and glasses that she had listed on the registry. The cool part of it all is that the gentleman behind the counter was so helpful — he wrapped each glass individually and then put them in boxes with handles. Uh, my work is pretty much done for the shower. No wonder I love this store. I am just glad this store isnt ‘right around the corner’ from my house … or I’d be in trouble!!! ha!!!

I LOVE looking around this store. Everything is so put together and stylish it makes me jealous that my apartment is nowhere near as cute. The store is large enough so it doesn’t feel cramped, but not so large as to feel like there’s a bunch of space being wasted on the floor. I also thoroughly enjoy creeping around the room set-​ups making up little stories in my head as to who would have which living room/​bedroom.
I had a great Site to Store experience here last night, which is what prompted this review. I needed a wedding shower gift, like, now. No time for shipping so I opted for the in-​store pick up. I ordered online at 1:30, selected the ‘Box it up, please’ option and held my breath.
A mere 3 hours later I received an email that my order was ready for pick up. Yay! Drove to Easton and was delighted to find they have 2 reserved parking spots right outside of the store for customers who are picking up orders. Double yay!
The associate who helped me was friendly, but not overly so. She handed me my box, I signed and I was out the door in less than 5 minutes.
It’s truly fantastic when a company can make things as easy as possible for their customers.

I visited this store today and was assisted by Tom. This guy is an asset to this company and location. I am visiting here from Hawaii and this guy took the time to go over mny options for me and is looking into shiping to Hawaii for me as well. Move this guy into management… he knows customer service! The products are great!

Just about to write a review praising the store associates and looking over some of the other reviews, it looked like a mixed bag when it came to customer support at this location? Hmmm. Stopped into this location on Friday night after work to check out a couch I had been eyeing online and the staff could not have been more attentive. Got quotes, printed out dimensions, ordered swatches and arranged follow ups (all of this knowing I wasn’t purchasing that evening). I would say I was approached six to nine times by various store associates as I wandered from section to section. The problem here is that I pretty much want everything — they really do have great stuff. So, thanks for making my experience a good one. I’ll be back for the couch!

Why is it when I come into this store I never can get any help. Seriously, and I even did my wedding registry here!!! I feel like the associates look at me, but don’t say anything, like I’m bothering them by being me the store! They have great things, but I appreciate outstanding customer service and that’s something they need to work on at the Easton location!

Since Crate & Barrel have chosen to censor my less than stellar review on their website by not publishing it, I’ll bring it to Unilocal because people NEED to be aware of this prior to investing money in the Harbor bedroom set.
We absolutely love the look of this set. It took us 3 years before commiting to investing in the entire set (queen bed, 2 nightstands and dresser). When we finally did we were over the moon and I was very strict about not using any kind of chemicals in the room (perfume, lotions, etc) because I didn’t want anything to get on them. 6 months after we got the set, I noticed the headboard paint was blistering. Little spots all over and nothing had been sprayed near it or even in the same room. We went to our local C&B after not hearing back from the customer service people for 3 weeks. They told us because we ordered it online in lieu of the store that there wasn’t anything they could do but as a «courtesy» they would contact them. Finally someone was sent out to look at it, determined it was a defect and they replaced the whole bed, which we were satisfied with.
Now, 9 months later we’re having issues with the nightstand! I sat down a chapstick on the nightstand (standing up) and it must’ve gotten knocked over and the next day the paint was completely softened and eaten through to the dark underlay. Are you SERIOUS!!! It was all natural chapstick! Keeping anything on top is rare but come on, this is like museum furniture… not for being lived in/​on. My husband is furious because they don’t sell the Harbor paint for repairs and I refuse to pay for a less than 1 year old nightstand to be repaired so I will take care of the tops of both nightstands with a QUALITY paint and a coat of polycrylic.
We agree we will never again buy any big furniture pieces from C&B. We were duped into thinking we were paying for quality workmanship and instead this is the worst furniture we’ve owned and we’ve owned some pretty cheap stuff over the years. High prices do not equal quality.

So many colors, so little time. The staff here has GOT to be hiding in the back at all times, because few times a year that I stop in here to see the shiny objects, there is never any staff around if I have a question. If you can find someone behind a register, they might be in a rush.

C&B just delivered two sofas we ordered from them. Our experience has been excellent — the Easton store staff were knowledgeable, helpful and extremely patient as my husband and I tried out all the sofas in the place. We used a custom fabric of theirs which, unlike many stores, they had a swatch for us to take home. Our delivery was flawless — exceptional service with pre-​delivery calls, day of delivery and on time.
We looked at other custom furniture stores which were much more expensive and waited weeks, and indeed — with William Sonoma — months, for fabric samples. C&B has everything in store to help you make a decision. We are very pleased.

OK so what started off as a shopping trip for a wedding, quickly turned into a quest to remodel my entire apartment. I was always intimidated by Crate and Barrel, it looks so sterile and snobby from the outside. But when I started to walk around I realized this place is absolutely amazing! The staff was nice, and the layout of store is conducive for browsing :-)
This place reminds me of a grown up Ikea. The prices are absolutely affordable and the designs are phenomenal.

I love Crate and Barrel. There is no way to describe the delight that fills my heart when I walk through those doors and aimlessly wander the kitchen gadgets aisles. As an avid baker, survival cook, and poor college student, Crate and Barrel has everything I ever want in life from wine glasses, cake platters, dishes, flatware, coffee mugs… I could go on forever.
I’m certainly not rich, but I can afford to buy things at Crate and Barrel. With stemless wine glasses starting at $ 1.95, there’s no excuse to be drinking wine from a plastic cup… unless you’re prone to breaking glass. Even then, there are acrylic wine glasses at $ 2.95. There’s nothing that makes me happier than walking through the glassware and looking at all the fantastic glass creations ranging from shot glasses to wine glasses to martini glasses to everyday glasses.
Crate and Barrel also has anything you need for your kitchen including but certainly not limited to towels, pie dishes, pots and pans, madeline pans, food scales, salt and pepper grinders, etc. I was standing in the coffee aisle talking to my friend about coffee. He said that when he was in France, he had to ween himself off coffee. «Why didn’t you get a French press?» I asked. He replied saying that French presses aren’t ubiquitous in France just like French fries aren’t really French. I replied, «I had French fries in France,» earning myself a laugh from one of the salespeople.
I’ll be honest, I can’t attest to much of the furniture because I’m too poor to buy real furniture. Since half of the store is furniture, I thought I should mention that it has furniture.
If you’re looking to make a decent home for yourself, go to Crate and Barrel. If anything, at least you’ll have nice glassware and some kitchen gadgets. For me, that’s all I need.