Discount Tire Store – Columbus, OH

This businesses is truly my preferred place to buy tires. I have been going for years the are the main reasons why 1. If you have a problem with your tire they will give you another tire no questions asked no paperwork.
2. They are attentive and look professional.
3. They support military and give military discount. The only thing I don’t like is that they move tires around to what they think is best, not what you think is best. They like to put your good tires to the back instead of the front but the have the best warranty in town and they are all over the country, so it makes it a very valuable warranty.

I am very impressed by the friendliness of the staff. The guy helping me acted like it was his life goal to assist me. Outstanding customer service.

This location was recommended to me and now I know why! They are fast, friendly and will match prices! The best part is they are 100% truthful about what you don’t need to spend money on. All customers around me were very happy as well.

We were in Columbus for the weekend and on Saturday morning found we had a very low tire that needed attention. The staff at Discount Tire were more than helpful and thorough. They didn’t have the tire we needed so we bought one from the dealership and took it there. They installed it with no issue and even expedited it so that we could make it to our son’s soccer game. The service was so excellent that we will buy the remaining 3 tires for this car and the 4 tires that we need for our other car at our local Discount Tire.

Needed 5 new tires for my truck, so I checked Unilocal,found this place, and off I went. I did not have an appointment, but I had errands to run in the area, so waiting would not be an issue. I entered the lobby and saw 6 people sitting in the waiting area, but no staff. I stepped up to the counter and waited for a minute, two minutes… still no staff. I walked around behind the counter, but still no staff appeared. I could see mechanics working in the garage, but no one seemed to be covering the counter and no one seemed to care that the counter wasn’t covered. I stood around unbothered by staff for a few more minutes and, since it was clear that Discount Tire did not want my business, I left (at 11:40am on 2÷26÷2015). I went to NTB where I was greeted when I entered and they seemed happy to take my $ 600.

I have had a couple of problems in the past but I want to change my review and say that the current manger Joe has made it up 100% he has personally taken care of every tire /​wheel /​automative needs.
I’m given 4 stars, which is better than the one I did have!

So, I was not pleased with my last experience BUT store manager Dave called and wanted to make right…
The wheel mix up is being fixed as I write this, Dave agreed to switch the wheels at no charge and fix the situation, I am now happy with the result and satisfied!
This is the service that I expected after spending a lot of $ over the years here.
Thank you Dave, I will likely return in the future!

My appt was at 530pm and of course traffic was terrible due to rain (it was a drizzle). I called to let them know I was running late and hoped they would not make me reschedule. Russ said if you get here by 6 we will still help you. I got in at 545pm and they had the door locked! My anxiety flared but I calmed down when the door was opened followed by an apology. My tires were put on and I was out the door by 615. Never have I been here and been done so quickly. Makes me leary like my tires will fall off (i bought a warranty!) but I am happy. They were all so nice! Thanks guys!

I went to this location last winter/​spring with a flat tire. I was still living in Cleveland at the time and was definitely not able to make the drive from Columbus to Cleveland on my tire the way it was. I stopped by this location.
First, it was super busy. I had to wait in line for a long time before I was helped, but that’s not any fault of theirs. I can’t be upset with a business for being popular, especially when it comes to a business that helps with tires in Ohio weather.
When I was waited on, it took about an hour for my tire to be fixed. Luckily, we were within walking distance of everything Easton has to offer, so we were able to get a nice lunch at the Cheesecake Factory while we waited.
During my visit, I was able to purchase a package deal where, if something similar happens to my tires, I can get them replaced for free. I have a feeling, knowing my luck, that I will be using that this winter!
I’ll be back sometime soon, I’m sure!

Hands down the best service I have received. The gentlemen that work here are polite, accommodating, informative and all around nice. There is always a wait but I don’t mind because I know I’m going to receive fantastic service. I have dealt with a few different people and all have been equally helpful. I overhead one employee offer to put a family from out of town in a hotel for a night because he didn’t feel right letting them leave with their tires in the condition they were in. Just great service s around.

Here’s the picture– I’m by myself, 100+ miles from home and I end up with something in my tire; it’s dangerously low. Oh yeah, it’s 5:00, so most of the tire places are closed. I have no appointment but decided to give these guys a shot. (And honestly I was in a bind!).
These guys are Superheroes. They pulled my nearly flat tire, fixed it and sent me on my way, all within an hour — remember, I didn’t have an appointment and the place was packed. All of that for FREE. Give these guys your business, they’re worth it!

Excellent service. My dealer asked me to replace the tire for a couple of holes in the tire which would have costed $ 200. I heard about discount tire and visited there and repaired the tire within 10 min and cost was just $ 28. I would give 10 stars. Their service is awesome.

I’ve never purchased anything from Discount Tire but they repaired my tire after removing a screw in the tread and rotated my tires for FREE! The staff was very friendly and the experience was great. When I do need new tires, this is where I’ll go!

Discount Tire and its staff turned what could have been a very bad day into the best experience I could have considering the situation.
I got home from work and my neighbor informed my I had a flat tire. I had previous received tires from Discount Tire in November, so I hoped I would be covered under warranty. When I got there they couldn’t have been nicer. I showed up a half hour before close on a Monday, and the staff was extremely courteous with me. They replaced the tire for free. All I had to do was pay $ 15 for the warranty on the tire they replaced. They didn’t give me any hassle or chastise me for driving on a flat I didn’t know about.
I would highly recommend this site!

Guess what I got for Valentine’s? A Flat Tire!!!
I’m lucky that Discount Tire is close to work. I didn’t have an appointment.
The guys were super nice. Checked my car out, gave me price options, explained all the points of service, in speedy time… and not like a rush to get you out kind of speedy time, just plain good efficiency.
When they asked if I had been a customer before, I laughingly said yes, like 10 years ago in another state. Well, when they looked it up, they still had all the info from way back then.
The job was done in about 40 minutes. I got 2 new tires, very reasonable price, and the whole experience was great.

A super bunch-​really, they fixed a tire, had to remount an old one (complicated for me) and they did it all — fast and no charge. I’ve bought tires several times from them and will continue to do so, the service absolutely makes all the difference – I didn’t think it existed anymore. Thanks!

I’ve bought quite a few sets of tires for various cars. Prices are usually spot on, but their service, both at the counter and in the shop, is where they excel. Once you become a customer, which I am, they continue to treat you great. Free lifetime rotation and rebalance is really great.

Discount Tire exceeded all expectations. I was able to confirm the availability of the tire I needed at this location through their online inventory. Moreover, I actually got to set up an appointment through their web site. They were very busy on Saturday morning when I arrived, but they honored my reservation and put my car in front of the line. The employees at the counter were friendly and helpful, and suggested a discount I was eligible for that I didn’t even know about. I barely had time to call my girlfriend and tell her what a good experience I was having before they finished work and brought the car around. I would definitely go back to Discount Tire.