Double Tree By Hilton Hotel Columbus

Stayed here after near booking fiasco at Country Inn. Unfortunately this did not fare much better. Summary of experience:
1. Pool looks NOTHING like the pics online. It’s quite small given the # of hotel rooms, deck needs to be resealed and repainted, no shrubs giving buffer to parking lot thus making u feel like u are wading in a bath tub in middle of parking lot. They definitely got creative with their editing filters on the pool area pics. To top it off, pool was dirty, i had to grab the net and spend 20 minutes fishing bugs and leaves off top.
2. Stained carpet throughout the hallway leading to our room.
3. Depending on which company you book with, DoubleTree front desk will nickle and dime the perks you are entitled to. We booked through
, however upon check-​in they told us we would not receive a voucher for complimentary breakfast (for which employees of a particular large, local employer are entitled to). Given a chance to make good on this idiotic stance, they stuck to it, burying their «powerless» head behind the corporate seal.
Simple advice for those seeking lodging: stay at the Hyatt Place instead. Rooms are better, experience is better, and they dont act stupid if you book through third party site. They give their complimentary breakfast spread to ALL patrons of the hotel, regardless of whether you booked through them or somebody else. Makes sense since they are still receiving your business one way or another. Kuddos to Hyatt Place, they deserve the business.

Stayed 2 days, over all my stay was fine. The beds are comfortable, the housekeeping could work a little more on the rooms, but it really was fine, not great, but fine. My problem was with the A/​C how it would click on/​off and how loud it was, so that messed with my sleep. Also, the repairs in the room and hallway… those were some bad patch jobs done, the room number plaque was lop-​sided, the elevator door and some door jams were in need of paint. You really need to get better repairmen. Now the lady (sorry don’t remember her name) on the evening check-​in was wonderful, loved her, she is a credit to your company! Day staff was nice too. Coffee in the lobby would have been nice. The gym needs a good cleaning. Parking was easy. Easy access to highway.

Stayed there for two weeks for business. Staff was extremely friendly and always provided me the shuttle when needed. The mattresses are extremely comfortable and slept great every single night. Breakfast is delicious though might not be worth it if you need to pay for it. I was able to get it for free due to my Hilton honors gold status. If ever in the area again I would not hesitate to stay in this hotel again.

I believe that over the last 12 months I have stayed in all, or almost all, of the hotels in this city. I am always looking for a good bed, a quiet night, enough room to move and a friendly staff.
So, considering the alternatives, this place is OK. They sure are trying hard. The staff are professional and friendly. The room I was in was cramped and dingy. The bed is small but comfortable. The bathroom is huge («accessible») and takes up bedroom and closet space. The whole place is just a little run down. Like, a decade past due for a major re-​do. The biggest problem is that their room prices reflect that they think they are a bigger deal than they are.
This is not a great hotel but they charge Atlanta prices for a really ordinary breakfast. This is Columbus. Build a great hotel and charge a premium for breakfast or keep this one and give your guests something to eat in the morning.
All-​in-​all, not a bad stay. There are fresher, cleaner and more affordable options in town. I would probably come back for the convenience (good location) but would definitely come back if they rethought their prices.

Pros: very nice, clean rooms with very nice looking furniture and comfy beds. Lots of outlets everywhere. Free cookies that are warm and chewy– kind of like the ones you get from Subway. Nice lounge area. Good customer service.
Cons: no safe for placing valuables in rooms. Loud noises in the morning. Breakfast is ok, but definitely not worth $ 13 a person (does not have omelets, pancakes, or anything custom made. Not too many fresh fruits). Bathroom design is a little cramped. Air conditioner smells a little.
Overall, a great deal for the price. In terms of quality, you’re not going to get much better in all of Columbus.

Very nice, comfortable hotel. Good gym and an outstanding breakfast to start the day.

Pros– Staff friendly, connected to a decent restaurant, Holigans. Decently sized room w/​modern furniture. Close to many other shops, restaurants and interstate.
Cons– Luke warm water in 1^st floor rooms. If you want a hot shower stay elsewhere. Stayed on first floor, has a musty old cigarette smell — wondering if this used to be the smoking wing. They should have ripped out and replaced the carpet and drapes. Not unbearable, but unpleasant for the $ spent on the room.

Nice place and within a ½ mile of dozens of places to eat. Restaurant on site is very good and breakfast $ 13 or so was good. Mallorie — spelling — at the front desk was just wonderful. Recommend several great places to eat and was just an absolute pleasure to deal with while I was there for three days. Don’t get me wrong — all of the staff was great — she just stood out a little more. Wouldn’t hesitate to stay here again and again. Get the cookies at check in –they are the best.

Definitely enjoyed our stay here :) Very clean and comfortable room. The staff were extremely friendly, helpful, and attentive to us as guests and of course, we were greeted with complimentary cookies. Yum! A slip is left under the door of your room on checkout morning indicating your charges; wifi is available and we had no problems using it on our phones and laptop. They have a small pool open 6am-​10am which we didn’t get a chance to use but it looked very clean. All in all, it was a very comfortable and clean place; definitely a hotel we will come back to if we are in the area again!
It’s right off the 185, which is a plus but if coming from there it can be a bit tricky to find the entrance, pay attention to signs! You have to make a left on Sidney Simons Blvd to go around to it’s front entrance

I am definitely a fan! The pool is nice, although a little small. There used to be a Jacuzzi I think, but there is no longer one.
The gym is very adequate, exactly what you would expect from hotel gym. Nice and clean.
The staff is very, very helpful and friendly. This is where Double Tree has really impressed me. There staff has gone above and beyond for me multiple times (looking at you Carla) and I am very grateful.
The attached restaurant, houlihan’s, is very nice and has great food at a reasonable price.

Nice, clean and fresh rooms.
I had a good stay.

I haven’t stayed here myself, because the purpose of my visit was to pick up some of those oh-​so-​good famous Doubletree cookies for ourselves and for family back home. The hotel does look very nice however. What I’m really reviewing about though is the stellar service we received from the two ladies that worked the desk that day. I’m sorry to not know their names, because I really want to give them a shout out for a a job supremely well done! We went in and had to wait a few minutes (presumably due to computer issues), but we didn’t mind since, after all, we weren’t guests there, so why should we expect to be top priority? We got up there, got our cookies, and the lady asked how many were in our group, and gave us extra (warm! fresh!) cookies in addition to the tin we had already ordered– free of charge! Such a pleasant surprise! While ringing up our purchase, we chatted a bit about our reason for being in the Columbus area (for Ft. Benning) and the ladies recommended to us some good places to go see. Sadly, we couldn’t, as our soldier isn’t allowed outside of a 50 mile radius, but… these two went above and beyond what they could’ve done. If I have a reason to stay at this hotel in the future, I sure will! And maybe I’ll tack on an extra star then!

Most miserable service that I can recall for a long time. Put my family in a bad situation and they were forced to provide a credit card to get into my room which was previously arranged for them not to need any form of payment. I arranged a room via the Internet. Added my family to the reservation. Spent 20 minutes of my day emailing them a copy of my identification and credit card and a form authorizing my family to be let into the room. I was arriving in town at 130am and my family arrived well before me. It was all arranged until they got here and some stupid kid forced them to produce a credit card and took 1 hour to let them into the room. The whole purpose of me sending in the credit card authorization was for them to not need a credit card and to easily get checked in. What if they didn’t have a credit card? Would they have had to wait until 130am in the lobby until I arrived to meet them? This hotel has some pretty screwed up people working for them. If you have a procedure and promise a service they you better damn well provide. Stay away if you care about your family at all… they don’t!

Great hotel! I was there for a conference and it was a great oasis from the hectic day. Very clean and stylish!

Excellent place to stay. Stayed here on and off for several years and must say that being a person who has done his fair share of travelling from coast to coast and staying at more costly hotels this place is without a doubt the best.
Staff is very down to earth and gives a very welcoming feeling.
The rooms are very plush. If I had to say one bad thing it is the «area» has a lot of traffic and someone such as myself who lives in a rural area is not use to the noise of traffic. But by all means this hotel is a Tier 1, top of the line place.
Giving the price, location, and accommodations I happily recommend this hotel as # 1 place to stay in Columbus.

At no point should I walk through the hotel lobby without being greeted with a smile and a hello. Consider yourself no better than low-​tier if your staff jokes loudly, with foul language, with colleagues, and does not acknowledge me as I walk by.
Other than that, nice hotel, clean, and great room service from Houlihan’s. Nice room.

Stayed at the Doubletree for 3 non-​consecutive weeks through the past month.
The plus side is, as you expect from the Doubletree brand, the welcoming cookie upon check-​in.
The hotel itself is somewhat older looking now, though the interior is nicer than the outside reflects as others have mentioned. The outdoor pool and jacuzzi lend the surrounding indoor elevator area a dampness and chlorinated aroma. The business center is nice and equipped for a few minutes of free access (enough to print last minute documents or scribble an email out). The rooms are slightly larger your average hotel room, if a bit dated and the addition of a sofa in the room as well as a comfortable leather chair were appreciated.
The staff is warm and accommodating from the welcome to a personal call to the room if anything is amiss.
The internet access provided by the hotel is bad. The WiFi, simply put, cannot handle the capacity required by the hotel. Understanding that access to the web from any hotel is suspect at best, the Doubletree consistently underwhelmed while trying to do work form the WiFi provided. Speeds averaged around 20kB per second through 3 separate week long stays whether from the room wirelessly or the business center.
This drops the otherwise okay rating down to 2 stars, as a business traveller I at least expect a dial-​up speed internet connection, if internet access is advertised.

I agree with the below review… From the outside, it doesn’t look that glamorous, but inside, it is quite well done. The staff is typical Hilton (read: helpful and friendly), and the rooms are very nice.
Free breakfast for those Hilton-​leveled-​folks (as I am), and a nice bar/​restaurant (although I’m a non-​drinker) for non-​breakfast fare.
This is also very reasonably priced for a Doubletree, and of course, you get yummy cookies.
One other nicety for me… I was having trouble printing in the business center (which charges $ 0.01 per black/​white copy, and $ 5.99 per 15 minutes of computer usage after the first 15, which are free — this was kinda disappointing), and being under the gun, I stepped into the sales office to ask for help. The lady there was incredibly accommodating, printing what I needed from my USB-​key so that I could make my meeting on time.
Bad on me for not having done this ahead of time, but she really helped me out! Again, not surprising for a Hilton, but nonetheless very much appreciated.

This place is kinda bland from the outside, but inside it is GOREOUS. The place was recently renovated and they did a beautiful job. The interior is all earth tones and the rooms are beautiful with dark wood furniture and these cool funky couches. Of course it has the usual fabulous Hilton bed and there is a bar/​restaurant downstairs that is very nice. This is definitely where I will be staying in Columbus from now on. Oh yeah, and for a Hilton family hotel it’s cheap! $ 107 a night to sleep in the lap of luxury. Hooah!