Georgetown of Columbus Apartments

I have lived at Georgetown since July 2005, the staff are friendly and helpful. They have always accommodated me, for example one time I was going to be without heat for the weekend and they provided me with a heater to get me by, they have also helped me with other things and are very understanding. The neighbors mainly keep to themselves but I do know a few. I think if I would ever move it would be do to financial reasons and nothing personal.

Georgetown was my home for over three years and I cried when I turned in my keys. The grounds and apartments are appealing and Management/​Maintenance were always quickly responsive. A pet-​friendly community was critical for me and every effort is made to make it easy to practice healthy dog hygiene. I miss my neighbors and the cozy feeling. Even though my move was for positive reasons, I would live at Georgetown again happily.

I lived here the last three years and saw a huge decline in the quality of service and the facilities. All I can say is get EVERYTHING in writing and get it dated.
The first year I lived there, I didn’t have many problems. If we had any issues they were resolved in a timely manner.
Then I renewed my lease for the second year and moved to a different apartment within the complex… Somewhere in that time frame there have been some changes in the maintenance staff and I believe the property management company. From then on, basically every interaction I had with any of the Georgetown employees has been horrible.
If you have any issues, you better be able to stop over to the leasing office in person because they almost never answer the phone, won’t respond to emails and don’t stay in the office one minute past 5 pm.
The first month I moved into the new apartment the stove, refrigerator and dishwasher all stopped working and had to be replaced. Getting those fixed was a nightmare. It literally took months to be able to use the kitchen. After calling and calling they would tell me someone would be over the fix it «the next day.» In reality, it would take about a week before anyone would even come to look at it. And then another week or so for it to actually be fixed. In the mean time, they cut huge holes in the ceiling and walls while they were trying to fix the electric and left ladders and tools in the living room while I was living there. After calling to complain several times, sometimes they would take some money off my rent. But only when I could track them down to make a big enough deal about it and the problems persisted.
The leasing manager is extremely difficult to get a hold of and pretty much impossible to work with. I felt like she would tell us whatever we wanted to hear without actually taking care of the problem. What’s especially frustrating for me is that I’m not talking about a bad meal at a restaurant, this is where I lived. In my case, I didn’t feel like I was treated like a resident but a customer they didn’t have time for.
If you’re thinking of moving here, look elsewhere unless you’re prepared to argue constantly to have things like working electricity and can devote hours at a time to chasing someone down to fix anything.

I needed a place to live fast and I was bringing with me two little dogs. There weren’t a ton of options in clintonville but they are very pet friendly here, providing a dog park, paths and baggies for you. The staff here is great. I was moving under unpleasant circumstances and they made my move in to the new community as smooth as possible. They were very accommodating to me. Anytime I called with an issue the leasing manager, Jennifer, took care of it right away. They are super nice and do what they can to help people out especially after getting to know several of the people that live here I can say with all honesty the staff here is also very patient. They went out of there way to get to know tenants. They had several resident appreciation days where they would provide breakfast and lunch and also had a few pool parties where they supplied a DJ, food and prizes. They really care about their tenants and it showed with how they treated me. I loved that there was on site maintenance and they were great also. This helped if something broke they’d be right over to fix it. Steve, the head maintenance guy always went out of his way to come pet my dogs and play with them when we were on walks. This is important to me bc my dogs are my life. Don’t like my dogs, I don’t like you! Another bonus is that its quiet here, not a lot of kids and the tenants are generally pretty friendly. I loved living here and highly recommend it!

This place was nice when we moved in, crappy after a few months, and horrible as we were trying to move out. Management has fallen to crap pretty much and honestly don’t care about who you are; long term tenant or brand new. They don’t care when it’s winter and your freezing and they certainty dont care if your a day behind on rent (they will fine you hard). They don’t care about things like bugs or dog poop all over the property. They don’t care about you. They never will. But it wasn’t until we were moving out that we finally saw just how bad this place it.
We were standing in our Penske truck loading up all our stuff and a few of our neighbors who we weren’t lucky enough to meet until our last night show up to say goodbye. About 10 people passed us that night and all were unhappy with management and how their apartment was ‘holding up.’ All of these people differed in age and financial situations. Some were saving for a house, some had been there 15+ years. All of them unhappy. People don’t like being jipped out of hard earned money, no matter your financial situation, and the horrors I heard from these people were eye opening to say the least.
One person thought the higher rent ($ 850-​$ 1100) was affordable and loved living their but figured they could fine a better place to call home, wishing for a friendlier staff who cared about them as people. Most, on the other hand, were long term (one lady was with them for 15 years…15!) and was horrified with being ‘pushed out’ of her second home their; she had moved from one of the condos into an apartment after her husband died and now management was forcing her, once again, to find a new home; this time away from her beloved garden apartment. HORRIBLE!
One person I met was disgusted, down right pissed off, with the leasing office saying ”he’s never been treated so horribly in his entire life.” This man has been around all of Columbus trying to find a nice place to live that (all he wants) is safe and affordable. He finally thought he found it here but ”apparently not.” We asked him for details but it was along the lines of how rude the staff was and that maintenance never cleans up the area and never returns his service requests. He also had an apt in the back and said that cars were always getting broken in to.
For higher end rent outside the city, this is a disgrace to call home. The only reason I gave two stars was for the wonderful patio area I was able to have. Tip– if you have a dog, don’t bother telling them. You’ll not only pay out the nose for damages (that aren’t there) when you move out but they base what breed you have by Google pictures. I have a mut so I was kicked out because she looks like a banned breed. My vet papers say mut and I wasn’t willing to shell out big money for a dog dna test. Needless to say, they treat you like inmates here while wearing the fakest smiles you can imagine.
I had a gap in my gate (to the patio) that small dogs could get through, and stray cats, and raccoons, …etc. I complained to the office, explaining that small dog (thanks to their owners) were letting their dogs under my gate and my dog was growling at them… I got in trouble, not the other owners. I asked for them to fix my gate and it took MONTHS for them to finally get over and patch a hole. HORRIBLE!
At the end, which is worth adding, be prepared for fee’s. I left that apt spotless and I got charged for a whole apt worth of carpeting because they dug it all up and happened to find stains. My carpet was spotless and professionally cleaned. The only stains that may have been there are from water since we ate in our kitchen. (like spilled glasses of water or whatnot) The rug guy said it could be blood stains… wtf… how incriminating to throw that at one of your tenants. It made me feel like such a criminal… blood stains?! Did an ax murderer live there before me???
I glad I moved out when I did. Such a horrible a vibe from these people. I love the neighbors but the people here are very private so don’t expect a loving neighborly atmosphere. I was making a garden bed at 5pm, since it was raining that morning, and this old guy comes out his window and starts screaming at me that I’m being too loud and need to stop. I apologized and explained what I was doing, that I had to grow my own food to save money and he slammed his window shut at me. Some people here, most, are older and don’t like it ”rowdy” so younger couples beware. I don’t think I saw any kids here, apart from maybe one family. Not a very kid friendly place.