Grismer Tire & Auto Service Center

My tire caught a flat coming home from shopping. It was real late so just when I thought I was out of luck I found that tire shop. This was the best service I ever had while someone was fixing my tire. The price was great and I tipped the service man because I was so happy with the service. It was fast and they were very friendly people.

Took my car here for an oil change and front breaks. After a road test, I was told I needed front breaks and rotors ($ 300), however I was also told that they heard a noise from the back. They determined my rear wheel bearing needed to be replaced — a high labor job costing near $ 500. Since these are tire guys after all, they also said I should replace my tires soon and started rattling off prices. I never heard a noise, so I decided to take it to Chapin’s Auto Service for a second opinion. Before even driving the car, the guy at Chapin’s said he couldn’t remember the last time he had done a rear wheel bearing on a Honda CRV, and it’s usually only necessary if the car has been in an accident. As soon as we started our road test, he immediately said it wasn’t the wheel bearing, but that the tires were just scalloped. He also said they still had plenty of tread, so he wouldn’t replace them yet, unless the noise really bothered me. Obviously, it didn’t, since I could barely hear it! He said if I had the wheel bearing replaced, I would still hear the noise. Maybe that’s why they suggested I replace the tires? Regardless — these guys are supposed to know tires, and their diagnosis was way off. They either don’t know their stuff, or were trying to con me into more work than is necessary. My boyfriend and I have collectively spent thousands in the last two years at Grismer on our two vehicles. After this, they have me second guessing everything. I’ll never be going back. If you’re looking for an honest mechanic, go to Chapin’s.

I’ve been here twice (once for an issue with my TPS and once for an oil change) and I’ve been impressed with the service each time.
My first repair was very reasonably priced (about $ 160 for my issue) and finished within a day or so. Very convenient for me, especially for an irritating issue (my TPS monitor was malfunctioning and throwing blinking error codes whenever I drove).
However, the oil change experience particularly impressed me. First off: from what I can tell, these guys are honest and won’t try to up-​sell you on anything. All I needed was an oil change, and I got it, no questions asked.
Second: I wasn’t aware that scheduling an appointment would be best for an oil change, so I walked in one morning before a big trip thinking everything would be copacetic. Much to my dismay, their schedule was 100% booked, but considering my circumstances they were nice enough to accommodate my oil change after I left the car with them for the afternoon.
To top if off (though this was pure chance!) I got a $ 25 off coupon from Grismer in the mail THAT VERY DAY and used it. Bam, $ 8 walk-​in oil change. It couldn’t have gone smoother! I was so ecstatic I practically wanted to leave a tip (though I’m not sure that’s normal in auto repairs, hahaha).
Good guys! I’ll be coming here from here on out whenever I need anything.

Grismer Tire is a fine shop to get tires. They are terrible mechanics otherwise. It took them 11 days to discover that they couldn’t fix my car. I paid $ 400. When I came in to pick it up, the car wouldn’t start. They told me to take it to another shop that could actually fix it. The new mechanic, who doesn’t work for Grismer, fixed my car in 12 hours. Along the way, I ended up having to contact my bank to get the charges credited because Grismer was unable to credit the charge they promised to refund. The whole experience was a headache. If your car breaks down in front of Grismer, push it up the road to another mechanic. I gave them a 1-​star review because I couldn’t give them negative 2-​stars.

This is a difficult two star rating, but here’s why:
I brought it in for an alignment. They did it, but I started driving away and it still pulled a little. So I brought it back. They said they checked the alignment and it was good, but switched the front two tires and when they did that it pulled super hard in the opposite direction. They told me I needed new tires.
So, after going to Katz Tires (who told me my tires were fine) AND Wheels Unlimited (who told me my tires were fine and who showed me how terribly out of alignment my car was and then spent the next three hours fixing it, see my review of Wheels Unlimited for the whole story) I’m left wondering why these guys at Grismer didn’t just LOOK AT THE TIRE. They just assumed it was «bad?» Dude seemed nice and all, but don’t just tell me my tire is bad when you didn’t even align the thing and didn’t even look at the tire.
Go elsewhere if you need something done.

What amazing staff and service here. They are all so kind and incredibly helpful. Back in September I was sold the best set of tires I’ve ever bought with 4 free oil changes. Since then I’ve had a rack and pinion blow out on me and I went to another mechanic to get it fixed which I will never do again. That mechanic did terrible work and left my car un-​aligned and in very unsafe driving conditions.
We took my car here to Grismer and they got me in as quick as they could. It turns out the other mechanic did not align my car, and we also discovered the control arms, ball bearings and bushings were all shot in the front end. They took us back into the garage to show us and explain everything that was wrong and what they were going to fix. It was all done at very reasonable costs and with honesty!
I absolutely love that I can be shown whats wrong to I can understand it too. When a part broke that they had to get from the dealer in the morning, they drive us home which was incredibly kind! Thankfully I don’t live far at all, but it was out of their way to really help us out.
I got my car back today and they were just the best. On Saturday’s they close at 2 but they stayed open until 2:30 so I could come and get my car. They were working on it right up till 2:30 finishing the alignment, and now it drives straight as an arrow!
I will always take my car here from now on as long as I live in Columbus, thanks Grismer!

Grismer Tire Review
I brought my car to Grismer after it would occasionally not start. They told me that because it had no spark and because the battery and alternator checked out that a new $ 430 computer control module (CCM) was needed. They assured me this would fix the problem. However, a week later it would not start again so I returned the car to Grismer. They kept the car for 3 days and said after several attempts they could not reproduce the problem or find anything wrong. When the failed starts became more frequent and it also started stalling I returned the car to Grismer again. They said it stalled initially and they found the fuel pressure was low, but could not reproduce the problem again. They recommended paying another $ 800 for a new fuel pump because of low fuel presume but couldn’t explain why my car was able to be jump started or why the red battery light sometimes came on. Since it seemed to me more like an electrical problem I asked them to double check the wiring and connections and they assured me they did. I then took my car to AAA Car Care Plus for a 2^nd opinion. AAA found a lose fuse box, fixed it, and also said Grismer didn’t properly lube the CCM they installed. The car has worked fine since. Grismer may be OK for routine maintenance but I would not trust them for anything more than that. I gave them 2 starts instead of 1 because they were always polite and they did spend quite a bit of time trying to find the problem.

I admittedly know next to nothing about cars, but that doesn’t matter here. The staff at Grismer has always been extremely helpful and kind both in person and on the phone.
I recently took my car to a different auto mechanic that told me I needed to replace my serpentine belt due to cracking. The price they gave me was a little high, so I decided to look around for other quotes. When I spoke to someone at Grismer, they informed me that the belt only needs to be replaced if the cracks appear every 2 – 3 inches (good to know)! I had them check out my belt during a recent oil change, and they informed me that the belt did need to be replaced — and they replaced it for a much cheaper price than my initial quote from the previous mechanic.
I did encounter one small issue. When dropping off my car at the shop the night before, I searched and searched but couldn’t find any envelopes for their key drop! I ended up using an old bank envelope in my car to drop my keys in that night. When I spoke to an employee the next day about it, she apologized and told me that they did not have any envelopes for their overnight key drop. She then told me that they are going to be remodeling their building in the next few months, and that they are going to be making a lot of improvements. So that was good to hear.
They frequently have oil change offers on Groupon, so definitely look into one of those if you’re interested in trying out Grismer.

Great service. Helped me find the tires that were right for my needs w/​out trying to up-​sale or insist the most expensive were the best. Honest, great service and quality.

I had a groupon for an oil change and rotation and went to the Downtown Columbus location.
They were right on time with my appointment and courteous about the Groupon. Waiting area is clean, with a TV. Bathroom was clean as well.
A VG experience on this minimal service. Very friendly staff. They had a steady walk in trade.
I’ll be back.

I take my cars here all the time and they do a great job. What sets them apart to me is not that they fix things any better than anyone else, but that they tells me what doesn’t need to be fixed and don’t try to sell me stuff I don’t need. I also love their convenient downtown location. Maybe a bit ironic that I appreciate a car repair place close to where I moved so I wouldn’t need to drive as much, but I still use a car and appreciate these guys.

I’m not ashamed to admit that I know a big fat zero about cars. However, the gentleman at Grismer don’t make me feel inadequate about my woeful lack of automotive knowledge. In fact, they patiently answer my never ending questions. Plus, they always try to sweeten the deal somehow because car repairs are never fun. For example, the last time I bought a complete set of new tires (don’t ask), they threw in four free oil changes! If you live or work downtown, I recommend this great place highly.

They really helped me out of a bind. My tire blew on 315N. They helped me get a tow truck and fixed my tire all in under 2 hours. Fast and friendly. Not terribly inexpensive but definitely worth it

Any place that doesn’t try to upsell you on a bunch of stuff you don’t need deserves at least four stars. At Grismer, my wife took in our Jeep to get new breaks. After inspecting them, and knowing we had 86,000 miles on the original, they told her that only the rear breaks needed replacing. They even gave her a little discount for choosing them.
Super friendly and very fast service. We’ll be taking our car here from now on.

My last experience with Grismer tire in Springfield will be my last. I took my car to them to inspect a bad tire from a set of four that they installed. They claimed my struts were the cause of the problem. I had documentation from the car dealer and manufacturer of the car that indicated the struts were in good shape. I went to another shop for an opinion. They also didn’t want to replace the struts thinking they were in good shape and didn’t need replacing. I returned to Grismer with this information. They refused to listen or look and the car dealer info. They would not consider any action to fix the tire. I’m had enough. I won’t be returning to any Grismer location. There are too many tire shops that will back their products.

After being told that I needed between $ 900 and $ 1500 from another service center after taking my car in for an oil change, I took my car to Grismer’s and they checked out my ‘maintenance required’ light that mysteriously came on after I left the previous service center along with my tire pressure light. After a through inspection, I paid $ 16.95 to have a screw removed from my tire and the tire patched — everything else checked out ok. I appreciated their honesty and I didn’t even have to tell them about my other experience to get it. Conveniently located and great hours.

I have been going to these guys for at least 3 years and they have been consistently full of awesomesauce.
The prices are fair (in fact, fantastic), the staff is super friendly and accomodating, and they carry great products.
Grismer Tire Company is located conveniently on 4^th and Main Streets downtown, which is perfect for anyone who works in the area. I often would drop off my car in the morning, walk a few short blocks to my office, and then come back after work to pick up my car and pay for the services! I recommend it for anyone who works downtown!
The folks at Grismer were great in times of crisis and for normal upkeep. For instance, I ran over a pothole that bent my rim, causing my air to leak out of my tire, and it messed up my alignment. I dropped the car off at night when the place was closed, called the next morning, and came back later that day to a fixed tire and alignment! I also had slid on ice once and hit a curb with my tire and they were more than helpful in that situation!
I go here every few months for a quick oil change as well, and they can do it for me on my lunch break! Just today I went and bought 4 brand new tires which were also put on during my lunch break (I went down the street to Dirty Franks while I was waiting and they called me when it was done). My tires were under $ 400 and includes 4 free oil changes!
For any tire needs in the Columbus area, I will point anyone in the direction of Grismer. Nothing but good things to say on my end!

I thought they were great. I got a wonderful price for my tires, the service staff was really friendly and informative and there was a special where I got four free oil changes, which is gonna save me a ton of money.
Definitely a nice, friendly neighborhood business with reliable wi-​fi, good staff and speedy service. Highly recommended.

Two days ago, this review would have been entirely different.
I don’t know much about cars. My knowledge consists of (1) when to take it in for an oil change, (2) seeing my tire is flat, & (3) how to call AAA. So I appreciate it when I take those who do know something about cars, tell me I need something done to mine. Especially when it’s something important. Usually I ask my dad & then he tells me whether I actually need it so I don’t get ripped off.
Last Thursday I took my car in for an oil change. Friday my car started making a strange noise. Saturday it started to smell. Sunday the battery light came on & it wouldn’t start. It’s getting towed to Grismer, so let’s hope they can redeem themselves.
I’m not sure if they messed with something when changing my oil (which is now leaking all over the parking lot) or if they failed to notice a problem, either way I’m not happy & want it fixed. Hopefully it’ll be finished by the time I get off work tomorrow…

Grismer is a decent place to get small work done on your car if you work downtown, otherwise trust your local shop.
Service is friendly, prices are reasonable. The only reason I gave three stars is that they told me my car would be done by three, I showed up at 3:30 and they hadn’t even done my alignment yet. Major points off there.
Looks like they bite off a lot more than they can chew by the way cars are stacked in the parking lot.
premium oil change, alignment and two high performance tires were less than $ 300