Hines Little Smiles Pediatric Dentistry

If you are looking for a dentist that cares about children, treats families with dignity and values your business, Hines Little Smiles is not the place! My daughter just starting wearing braces and Dr. Hines recommended a mouthwash to help keep her teeth clean since it’s difficult with braces. What she never told us was that the mouthwash would turn her teeth black with usage! I called to explain this to Dr. Hines and she refuses to return my call. It has been three weeks and I have been calling and calling and the only people that I have been able to speak to are the receptionists who continue to tell me they are not willing to take responsibility. They continue to tell me the doctor is busy and does not speak to patients over the phone nor will she speak to me in person. They repeatedly tell me that they would understand if I need to take my business elsewhere. After three years they could care less about my business and my children!

We did visit in Sept for the 3 year and the experience was just as amazing and ready to go back next month for the 3.5 year!
Not all providers choose to be in a network, there are more considerations than «discrimination» when making this choice.

This office group is AMAZing! My one year old is not a fan, but they are more than prepared to handle her every time we visit. Dr. Hines and her staff are fast, friendly, and work wonders with my daughter. They are all very caring and accommodating.

I recently left Hines and am switching my son over to Clark Family Dental. They couldn’t have given a crap less about keeping my business! I just can’t get over their hours of business. Clark is open later several days a week. Sorry I’m not a negligent parent who has no qualms about taking my kid out of school for a dental appointment. When I tried to reschedule the appointment due to a conflict, they told me it would be longer than 6 months! That means they wanted my son to go over A YEAR without seeing a dentist! Several months ago he had a dental emergency and they got us right in. I couldn’t believe this. Clark couldn’t get us in before June either (for a first time, after 4 appointment). What is wrong with all of the dentists around here?! This is crazy! I called my old dentist from KY and, even though my son was never a patient there, they worked us in for the week we will be visiting family at Christmas. THAT is how you do business. At least make a damned effort!

My daughters are 2 ½ and 5. While my wife and I love our dentist we wanted a pediatric dentist for our kids. The care they’ve recieved at Hines Little Smiles has been outstanding. Our daughters enjoy going to the dentist and are forming good oral hygiene habits that are reinforced with every visit. Our girls get excited when their appointments are coming up and that’s a great outlook on going to the dentist. It’s in no small way due to the excellent care and service we get from the staff at Hines Little Smiles.

We love Hines! Dr. Monica is fantastic, as is all the staff. On our last visit Amanda took care of us and was so amazing in the way she explained everything to my 5 year old. Because everything is geared to kids its less scary and intimidating for them — my kids love going!
We went to Hines on a referral by another dentist who told me my kinds had multiple cavities and there was nothing they could do. When we got to Hines it turns out they had no cavities and just needed a cleaning. Best referral E-​V-​E-​R!

This place is amazingly good with little ones! My son is difficult and I never expected it to go so smoothly! He had to have 6 fillings. They know how to approach things so kids will cooperate and they just keep talking to them. That have lots of tricks. They are seriously A-​MAZ-​ING!!!

I love Hines for my kids! The staff is super friendly. Dr. Monica is superb! So friendly and engaging with the kids. Wonderful office feel. Exam rooms designed just for children with fun décor, tvs on the ceilings, sunglasses to help with the lamp glare, and cool toys. I highly recommend Hines if you want a fun, great place for your kids’ dental needs!