J.D. Byrider

I needed a car and I needed to go somewhere that I felt I would be looked at as more than a credit score. With a low down payment, accepting of past mistakes, and a super friendly sales staff (Kahisha Evans to be specific), and no pushy tactics. They did what fit my budget, something I liked, and their warranty and low cost for repairs is worth it alone. Buying a car is always going to be nerve wracking but Kahisha and her staff made it alot easier to handle.

This is just a preliminary review as I just purchased the vehicle a few days ago. So far so good. My sales person was Carl Peterson and I would say that he was very helpful in getting me into a vehicle. Yes, I have some credit challenges but I would say that the price of the vehicle was a lot more than it is worth and I know that once everything is said and done, I am not going to have something worth anything. That is the chance that people like me have to take. I did like the fact that they will defer your down payment if you don’t have all of it upfront. My monthly payment is doable. The person I spoke with at the finance company, CNAC, was also helpful. I only hope that this experience is a good one but like I said, so far so good.

I know you may be in desperate need of a car but please don’t purchase from this or any other JD Byrider. The sales associates are wonderful and sell you on the great service plan and all but once it’s time to use it, you will only encounter a major headache dealing with the service staff. They are unorganized, uncaring and very condescending. You will wait hours and I do mean hours for them to do a diagnostic to only tell you, that you’ll wait an additional amount of hours for them to do your repair. They only service vehicles Monday — Friday and you can only drop it off or wait with an appointment between 8 – 9 am. Heaven forbid you have a job to go to. They will try and offer you a free über code but that is only if you’ve never used Über.
Trust me this is not a place you want to deal with at all.

Carl was great, answered all questions, communicated throughout the entire process. Fully explained all aspects of the program. Great selection, creative financing, pofessional service. Highly recommend!

I came on Monday to buy a car and I had the best experience I’ve ever had with Sara Ward she was amazing and really made the process easy for me. I love my car, and I really recommend this dealership and Sara ward when purchasing a new set of wheels!

NOTE: I am not a customer of JD Byrider.
Go see Sarah and Bill! Both are extremely friendly, professional and extremely knowledgeable. People have opinions about the business practices and/​or the cars. However, the staff is honest about their customer base AND their subsequent products. If you need a car to get you where you are going AND you need a chance to start over (credit), go see these two!