Marcus Cinemas-Crosswoods

It seems like every time I come back this place has gotten even better than the last time. I remember going to Marcus back in middle school over 10 years ago me and my brothers being dropped off to watch the latest movie, we used to play the arcade machines there while we waited for our parents to come and get us.
Every time I go into Marcus now I instantly notice the improvements and honestly they would be my favorite theater in Columbus if they had as many smaller/​lesser known films like the Gateway Film Center. But if I need to catch the latest blockbuster film Marcus is my go to theater, you can buy tickets and pick your seats online days in advance which is great if you’re a neurotic planner like myself. The have a great bar/​lounge area in the lobby and offer a pretty decent menu.
The main reason you go to a theater though is to sit and watch a movie, the sitting part is a major part of your experience and in most theaters it is often overlooked and movie-​goers put up with it because they don’t have any other options. Here at Marcus they stepped up and put in Full Recliner seats which making you feel like you’re at home enjoying the newest film out.
I honestly believe this is a theater worth visiting if your current theater experience is just average.

AWESOME! Every time my husband and i want to see a movie, this is our go to place. It is clean, affordable and the staff are very friendly. The reclining chairs are super comfortable and like having the option of more than snacks and soda. Adult beverages and appetizers are a nice alternative.

Holy Cow!
I thought only AMC were the only contenders for fancy-​fied theater seating, but I was terribly wrong.
Long movies are a real bummer to the… well… bum. Three hour movies tend to leave most people with sore rears, sore backs/​necks, and an itchy desire to move one’s legs about when sitting in your standard run of the mill seating.
When I see run times of more than 2hrs plus, I tend to pay a little more for a nicer experience.
I can’t say that I ever found myself at Marcus prior to this past weekend, so I can’t honestly rate my experience of how the place used to be setup, but surely, it has improved. They have opted for the leather, electric reclining seating, but what I enjoy about this location as opposed to most AMC’s is that their leather chairs don’t constantly produce a farting noise when hitting the reclining button. (A real distraction during important or serious parts in a movie. Haha.)
The only thing that was a slight drag was their lobby. I don’t mean that it was horribly dated, or dirty, but it’s sooooo cramped. If you’re stuck here when a showing lets out, and you and a large amount of people are attempting to retrieve their tickets/​purchase, then God have mercy on your soul.
I will say, Marcus has a very nifty mobile feature when retrieving tickets… Just purchase, have your tickets sent to your phone, then show up at the theater and have the attendant scan your Q-​code on your phone. NIFTY! It’s a good idea to purchase your tickets a head of time online via their website… I mean, if you don’t want to risk being sat in the very front row, or if your group doesn’t want to be split up. There’s a small service charge, but holy crap – The tickets are not terribly priced by any means. You can grab a Matinée for under 5 bucks. Evening prices are around $ 10.
Bathrooms – They kinda suck here. Women’s is on one side of the building, and Men’s is on the other.(At least the closest bathrooms to the lobby)
Sexist!
Just kidding, but it is really inconvenient trying to dodge around people walking aimlessly, random children spinning in circles in the lobby, and spilled popcorn, because my screen is on the wrong side.
All in all – I’ll be back. There’s no major grudges here. It’s a nice theater. I just can’t believe it took me this long to see a movie here.

First time trying out the large recliner seats and thought they were great! They were spacious, comfy and cozy.
I will optimistically choose to believe in the dark that they were also clean, ha.
The food and beverage offerings were more plentiful than I’ve seen (full pizza and the like), which is a plus.
Side note: I will never understand who or why people order the jumbo popcorn. Unless it’s being split 10 ways.
Additional side note: Star Wars lived up to expectations given the pressure to deliver to both old and new fans alike.

I’m not going to say anything that others haven;t already said about this place. From the leather reclining seats, to food choices, to $ 5 Tuesdays etc… What prompted me to post is that no one had mentioned that if you get their rewards card; they will waive the service charges when ordering online. That is a winner in my book! If you are a Marcus employee reading this, NEVER change this and you’ll always win over your competition when you are on a level playing field with them on amenities.
This location is a 5-​star in my book with one exception and that is the bathrooms. They are atrocious beyond words most of the time. And honestly, I can deal with no hand towels and no TP in the stalls because you get that most anywhere that is busy and employing teens to man the business. The reason I am docking the star is that ALL the men’s rooms stink like dried urine, and that is a management oversight issue. This location would improve above their competition if they put a weekly deep steam/​bleach cleaning of their restrooms on their 2016 budget to reduce the repugnant stench that you are greeted with upon entering the restrooms. This location has three men’s rooms that I have found and they all suffer from the same fate.

Comfy recliners, reservation of seats ahead of time, and $ 5 tickets on Tuesdays. Snacks seem cheaper here than other theaters too. My go to theater in Columbus.

Definitely going to be our go to place for movies! Clean. Great snack choices. And the best auto recline seats. First time there last week!

I recently went to Marcus Crosswoods on two separate occasions to see the new Bond movie «Spectre» and the Hunger Games «Mockingjay Part 2» (on the large screen). The theater itself is great. Seating extremely comfortable. Very clean. Should be a great experience, right?
The only problem was both movies appeared to not be at an optimal brightness in picture quality. Both movies have scenes in darker environments and, at times, it was so dark it was difficult to see what was happening. It was almost as if the projector brightness was turned down a notch or two. The movies themselves were pretty good and my wife an I were certainly able to discern what was going on in each darkened scene. But it was a detriment to the overall movie experience and since it happened twice on separate occasions, I am wondering if this a consistent problem with this theater. Hopefully this problem will be rectified or it was just a two time anomaly at my expense.

Awesome seats. Clean. Lots of food choices. Really prefer this theater to Easton. Thursdays 5 buck any movie all day

Although this theatre is out of the way I will always try to go here! The prices are great and the seats are amazing! We bring a blanket and get to recline and relax seeing our shows in cozy seats that make you forget you’re in a public movie theatre.
Also love how it’s not in a mall so parking isn’t usually bad. Plus lines for food and drinks go by fast and you’re still spending less than if you go to a movie theatre that has those old cloth seats that you can never get comfortable in. Definitely recommend this place!

I love this movie theater. Huge comfy reclining seats, full bar, pizza, and endless popcorn. Hands down best theater in the area. $ 5 Tuesday’s and $ 5 Thursday’s for students! Can’t beat that deal.

New to this area and this place has ruined me for average theatres! The seats are magnificent! No more putting your feet up on the back of the chair in front of you. ;-) love the $ 5 Tuesdays — by far the best deal EVER!

They have certainly stepped up their game over at Crosswoods cinemas. This place used to be positively mediocre, but the renovations they’ve made are pretty fantastic. Reclining seats, bar, self-​serve soda fountains and pretty deco-​chic décor. You get to reserve your seats as you check in, which I appreciate. Then you enter the theater and see stadium seating (of course) and these overlarge plush seats that look like they may have simply come in and ate all of the old-​school theater seats that used to reside there. And they recline. Not just look-​my-​seat-​moves-​back-​a-​few-​inches-​like-​an-​airline-​seat reclining, but full out ‘my-​feel-​are-​now-​parallel-​to-​my-​nose-​reclining’. They’re definitely competitive with Easton, but only about ¹⁄₃ as busy on the nights we’ve been there and cheaper to boot. $ 5 movies on Tuesdays.
They also serve random concessions like Oreo churros and White Castle cheeseburgers. I want to pretend to be disgusted by such things, but I’m just impressed.
The downside: The location. While it’s only temporary, the amount of US 23 construction traffic that has plagued the Crosswoods area makes it a journey only undertaken by the brave of heart or by the poor souls who live in that area already.

Way too many previews and crap before the movies. But lots of great eye candy if you know what I mean…

For a movie theater, this place has everything I could ever want. Cheap tickets, comfy chairs, and FREE POPCORN (on certain days). It’s in a weird spot, but convenient for me because I work at Polaris. I have been here many times, and I now hate all other movie theaters. If you don’t have leather reclining seats, don’t even try to compare. I’m not sure, but it seems like this place has been around for a good while and I don’t think it’s going anywhere. $ 5 tickets on Tuesdays, and $ 5 on Thursdays with a student ID. Or you could go somewhere else and pay $ 11 for a ticket plus $ 5 for popcorn… No thanks! Marcus Theaters will have my business as long as I live in Columbus.

I love going here for the $ 5 movie night. The reason for my poor rating is due to the customer service and cleanliness. The lines are always ridiculous, which is understandable, but waiting 20 minutes in the concession line after another 20 minutes for tickets, seems a little much to me. The bathrooms were horrendous and had no toilet paper in every single stall. I let someone know, but nothing was done the entire time I was there (before and after the movie). I love the reclining chairs but it almost isn’t worth the chaos of the lines and poor service.

My husband and I recently went back to the Marcus Crosswoods and dam! Was that man happy! He was like this is so much better than the AMC Dublin with the additions they’ve been adding to the theatre like the bar area.
Oh and by the way you can bring your drink into the movie and they have a table now built in for you to put your food on. Just like at Easton but for so much less that your wallet will thank you. That boy was on cloud 9 since his last experience at the AMC was not that pleasant as the staff tried to move us around while we were watching a movie.
Plus the benefit of this theatre compared to the AMC is that I don’t have to worry about anyones tall heads in front of me since I’m a shorty. Being a shorty is not easy people, if you can at least give me the benefit of the doubt with seats that are awesome like the Marcus I will write rave reviews for you, just like this one. I should not have to wear high inch heals to a movie theatre just so I can see above someones head that does not care.
Marcus Crosswoods you guys have definitely rebranded yourselves and I’m very proud to see what you’ve done with it. You have definitely won me over from the AMC movie theatre.

Wow, the theatre in here has lazyboy type seats which you can recline – a first I’ve seen this for all of the seats. The sound and screen image where perfect. Plus, before 6:00pm it’s only $ 5. What a great place. We’ll be back!

I have to be honest, due to my busy lifestyle, I don’t go out to the movies much anymore, and when I do, I usually go to either Easton or Dublin Village (both AMC owned)
I remember the days where I used to LOVE to go to Marcus, for at the time it was the only place in Columbus to have an IMAX theater (which also at the time, was the only way to watch a real passive polarized 3D movie and not a crappy 3D movie with those crappy red/​blue lenses), then the IMAX theater opened at the Easton AMC
Not long after the IMAX theater opened at Easton, Marcus dropped their IMAX theater in favor of their «Ultra Screen» theater, which not only lacked the 3D of IMAX (at least in my experience) but also screen size, it was akin to being used to watching TV on a 55″ HDTV, then having that TV replaced with a PSP, there was nothing «Ultra» about it, it was only slightly larger than their other screens with a HUGE border/​scrim surrounding the projection, eck!
Then IMAX started focusing more on the larger screen aspect of it and pretty much dropped the 3D anyway, to the point that in order to be sure it was 3D, you had to look for «IMAX 3D» and not just «IMAX»
Now, being that nearly every theater in existence has upgraded to digital DLP projection, capable of RealD 3D, there really is no point to IMAX or Marcus’ «Ultra Screen»
Don’t get me wrong, Marcus Cinemas is still a nice theater, and still offers things that other theaters still don’t offer, but but it’s no longer worth the trip when there are closer theaters, or theaters that have other things to do near them

Here’s the thing about Marcus Crosswoods…
It’s like a place that businesses go to die. It’s such a weird, under-​visited area. Von Jazz used to be over here. Random night clubs pop up and go under. Random restaurants pop up, get rave reviews, and slowly die. It seems the current mix has been consistent in the area.
And then, there is the theatre. I went with a friend for the first time, and it was like a major discovery for a cinephile like myself. I’ve come here for their smaller screen to catch films solo.
I’ve had exactly one bad experience: the leather recliners are awesome, except when you sit down and discover the last person had a love affair with their popcorn, and you feel like they decided to share their love of salty butter with the arm rest.
Bring napkins so you can be sure you can wipe down the oilled armrest.