Rally’s Hamburgers Dba Altes

This place is terrible, last year I went here to buy food my pregnant wife was craving. When I got home we were surprised to find a nail cooked into one of her fries. When I called to complain the staff accused me of lying, I attempted to sue them but I paid in cash, and didn’t receive a receipt. They claimed they had no video and also that they never sold me any food that night. They got away with it too.

Went here today, the parking lot was still covered in snow like no one even bothered to plow or salt. It’s a little ridiculous, since it was noon. Went inside to their tiny window to order because the line was 7 cars deep and and I had 3 orders. They have been advertising a philly cheese steak sandwich but the manager told me they didn’t have it, and they didn’t have the other sandwich I wanted either. I kept having to lean back in the cold front area to look at the menu and he was rolling his eyes at me and mostly ignoring me. He was in such a hurry, and I know it was busy, but he kept saying things like «come on» and «well?» and was so rude. I get it, you’re busy and it’s loud, but I am about to spend money in your business and you can just chill out. Food was cold, and service was awful.