Sephora

I love Sephora I go there at least once a week and spend thousands and thousands of dollars there (vib rouge) I went there an hour before closing time and wanted to do the Color IQ test and when I walked in there were two girls sanding there talking. Immediately one girl had a rude look on her face and just walked away. I asked one of the girls if I could get my color matched, and she just kind of looked at me and was like «well what kind of foundation do you use now» and I told her, then she just kept asking me about if I liked my foundation and then I realized she had no clue what I was talking about so I pointed to the color IQ thing and was like «nooo I meant if I could see what my skin color IQ was» and then she proceeded to tell me that she would have to take off all my makeup and that it’s not 100% accurate and then they would have to moisturize me then re do all my makeup… This isn’t my first time I have done the color IQ test, all they have to do is take a little makeup off on your cheek. They don’t have to do anything else. It was pretty obvious they did not want to be bothered. I told the lady it was fine and just never mind and walked away. and while I was walking away the other lady walked pass me towards the woman I was talking to and she literally gave me the bitchiest face I’ve seen before. She could obviously see I was agitated. Now if this was the first time this has happened to me I wouldn’t be making a review. But since the lady who gave me the dirty look had done this to me before (being rude, snarky remarks, not helping what so ever, pretty much just not wanting to be bothered) I felt I should write one. It’s honestly super annoying when I have a serious stressful job and I just want to relax and spend some money. The people who are suppose to be selling me products, don’t even want to sell me products. I had the intentions of walking in there and buying whatever they convinced me to, or whatever caught my eye just to try something new, but they obviously didn’t want to be bothered so I just left. ANDDDD while I was walking away almost immediately after they started talking about me. This girl there needs to be fired. She always is upset rude to me up until she sees I spend at least 200 $ everytime I go in there. I am so annoyed only because this is not the first time the same lady has been extremely rude. And this is why I’m thinking about just shopping at Nordstrom instead or ordering straight from the retailer. Only reason they got two stars is because I honestly love Sephora. Just hate some of the extremely rude woman that work there.

This location has an excellent sells staff that are very knowledgeable. I would highly recommend this location!

I’m not much of a makeup person so I like coming here to get tips and be shown how to apply makeup. They have a great variety of products and even though they are stingy with it, they will send you home with product samples to try out. Sometimes I think a lot of people come in here just to try on makeup (which you can do).
The staff is usually very helpful (some more than others) but when it gets crowded in there — it can be packed to the point of not wanting to wait in line that long. They do have a rewards program where you accumulate points and can redeem them for these little sample size products or save them up for bigger sample sizes.
And they also send you a card around your birthday to get a free product. It’s a good place.

I have never walked in here and left dissatisfied with the excellent service I always leave happy because these people know what they’re doing! I have gone in with questions and questions and they answer them beautifully! I love that I know quite a few people there they remember my name and become familiar with me I’ve gone there for three years and I love working with three people specifically Maddie and Maggie were my first people and a girl named Jules but she left and now I really enjoy carolina these girls are wonderful!!! Seriously I always Wait for them I don’t trust anyone else… sometimes when I have a mishap and I need to fix something if I’m in the area they’ll fix up my eyebrow or eyelash cause I accidentally pulled part of it off haha and it’s free of charge yay they’re pretty friendly here and I wouldn’t trade this location for any other Im sad because I’m moving and this place feels like my second home :(but I WILL be back when I’m in town! Thanks for everything keep it up guys!

I love Sephora. Once I moved to Columbus, OH I started shopping at this one since it’s across from where I worked. They have great non-​harsh non-​chemical makeups for my sensitive skin and now I buy all my face creams here. The staff is so accommodating and knowledgeable about new products as well as what works for sensitive skin like mine.

Let me start off by saying, I love sephora. I shop here frequently, and usually spend a lot of money here. When I first started shopping here the associates were friendly, and accommodating. As I became more familiar, I feel that they get put out by questions & giving me samples. I’m not a sample addict either, I usually just buy it. Until I feel like I get better service I’ll be buying at jcp sephora, or Easton. It seems like the better employees left to go to Easton, and the rude ones stayed at Polaris.

Just stopped in today looking for a smaller size of my newly found favorite scent and guess what the lovely Sephora rep did for me? Gave me a sample! This perfume line typically doesn’t offer samples… at all. I had stopped by three prior stores and looked online at multiple stores… no dice. I walked in to Sephora desperate for a sample to ensure that the scent will stick with me all day before dropping $ 100 on it and finally! I got my sample size. Sephora rocks! Not just for perfume… but for makeup and all your beauty needs :)

This is probably the address of the store that is situated in the mall area, not the one inside JCPenney, which I go to to avoid the crowds. So in general, I will say I love this store regardless of which one it is! :)

I never thought I’d review a store at the mall but here goes…
I love this store. Seriously. The staff is always helpful (although, frequently very busy) and the quality of products on the shelves is overwhelmingly stellar.
This past weekend, I went on a new foundation safari and got very lucky. I had been in a few weeks ago and was recommended a product, wore it home and decided it wasn’t for me. So I was back to try again. And, I wish I knew the guy’s name because he’d get a shout out here. He understood my garbled and confusing description of what I was looking for and pointed me towards the absolute right thing. And that’s the beauty of this place. The staff knows the products they sell and they listen to you what you’re looking for and find the products that will fit your needs.
My only quibble is cramped the store is and just far a little extra space would go towards making it not feel so busy.

Every once in a while I need some makeup so I come here. But, I have to say, this place STRESSES ME OUT. It’s always packed when I come and I never feel like I can relax and browse.
I wish the place was bigger and the product more spread apart so one can breathe in there.

Is this what Heaven looks like? To us women, heck yes it is! Sephora has been hurting my wallet for the past few years. I do not need to walk the streets of NYC to have my wallet stolen by a snatcher, Sephora does that very well on it’s own.
I have been researching, blogging, and watching about the cosmetics industry for about 3 years now, and Sephora is my staple. You get makeup, skin care, hair care, nail care, and fragrances all in one place! Score!
I can rave and rave about their collection of brands all review long, however… since this is a review on a specific location, I’d rather give my commentary on the staff.
Many of those who work there are not very skilled at makeup. Heck, I know more about the products, brands, what works with what, skin tones, and skin types than these girls. However, there are gems inside who are actually veterans who take pride in researching and learning just as I do. Many of the crew members will be all up in your business from the moment you arrive in the store, and no where to be find when you have a question for them.
3 stars due to the customer service in the store. Sephora is a 5 star company!

So, I typically dont go to makeup stores but after being pulled into here on a few occasions I now tend to stop in without a female companion. The staff is very friendly and they really go out of their way to help, especially if you’re as out of place as I usually am in here.
There is a whole wall of cologne for guys as well as a great supply of cleansers, lotions and other products for keeping oneself clean and smelling nice. I would say if you are interested in getting close to someone stopping in here is a great way to not only get that person close but keep them there.

You know that thing that makes you dizzy and weak in the knees?.. . Clouds your ability to think reasonably?. .. Makes the heart go pitter patter?
Love?.. . Better.…Sephora.
Oh Sephora, where do I start? My first experience was about 5 years ago for my wedding. Since I was getting married abroad (Key West is abroad, right?) I wanted to do my own makeup but needed to get some help and some new products. I went into sephora and had my makeup done, purchasing all the products and brushes they used. I learned techniques that I had never heard of or considered before. (Learning to apply dark eyeshadow with an eyeliner brush literally changed my life.) The cost was about $ 250 for everything but many of the products lasted quite a bit of time. In fact, several months ago my rust Stila eyeshadow finally ran out and I realized that the eyeshadow lasted longer than my 2 year marriage did.
Speaks volumes about the quality of Stila products OR my inability to pick a life partner? You decide.
The best part about Sephora is you can try EVERYTHING on at these little makeup stations. There is no excuse to leave with something you do not love. The sales people are always extremely helpful, although sometimes seem to push products that are outside of my budget. I don’t care if that $ 84 lotion will make me feel *energized,* unless it also heats my house for 60 days, it’s not going to happen sista.
Although I cannot say enough good things about Sephora, I offer you this disclaimer: Because everything is so magical and expensive, your perception can become dangerously skewed. After spending 30 minutes looking at blushes that cost $ 30-​$ 40, you can suddenly find one that costs $ 24 and you think you’ve hit the jackpot. No matter what, remember chapstick should not cost $ 13. Bobby pins should not cost $ 11. Do not let the spell of Sephora fool you into thinking you had stumbled upon the makeup equivalent of a sample sale. Always know what you want to spend before you enter the store and stick to your budget.
I have walked out of Sephora, too many times, with an itty bitty eensy teensy tiny bag and an inability to pay my car payment. In love, and in sephora, be responsible.

Sephora is a store that all ladies should check out. I’m a big «try before you buy’ fan when it comes to makeup.
A larger similar store is coming to the Polaris area in November called Ulta.

Sephora is a necessary evil in my life, what with the skin temperament of a teenager and all. I use Bare Minerals make-​up because yes it IS worth the $ 28 dollars for foundation that lasts three months, doesn’t make my skin break out, and yes which now comes in matte. Okay and yes, if there are some lapses in my Marxist ideology, those come in the form of cosmetics consumption.
In Chicago, I always shopped at Ulta, but I’m pretty sure there is no Ulta in Columbus. When I first moved here, I used to buy said make-​up at the Bare Minerals store, but the sales people can be really unhelpful — not mean or anything, just not very on their game. I’ve always liked Sephora anyway because it has more of a variety of products and aside from makeup also sells perfumes and nail polishes (also, I love nail polish…). ANYWAY.
I drove to Polaris today, something I put off as long as possible because malls skeeve me the hell out, because I needed perfume and foundation, and ended up having an interesting experience. Since it’s summer, my foundation tone changed (cuz I spend time outside… something I’m surprised more of my friends don’t actually do, BOO!) and so I asked one of the sales people for help. I picked said salesperson because she was young and tattooed and it’s nice to have a fellow freak help ya at a very normative store, you know? As it turns out, she was just a normal salesgirl with tattoos — our conversation was minimally helpful and fairly vacuous. I ended up figuring my question out myself while she informed me that she was the rep for a different product line but tried to help me anyway. Sigh.
When I went to pay for my products, I got That Salesgirl, you know the one — who tries to relate each of your product choices to her life so you can be BFF forever. This sort of strategy is tiring to me. Come on, it’s Sunday afternoon, I’m hungover and only just had my coffee, and I really don’t like being in malls. I’m wearing a metal band tshirt and jeans and no make-​up. Just let me buy my stuff and leave instead of having to make half-​hearted convo about how awesome gold nailpolish is (it is, but still. vacuous discussion…). I realise this is their job, but this is also why I dislike stores in the mall so much.
Whatever, Sephora is great, but the salespeople lack. I think that’s the moral of the story. Now, where’s the ibuprofin?

Love the sephora brand mattifying powder, and the Tarte brand brow pencil. Other stuff is good too, but I always come back for my eyebrows. Believe me, I look crazy without…

I don’t get up to Polaris that often, but when I do, if I can only go to one store, this would be it.
I’m a makeup junkie and this provides me with my fix. I waited so long for there to be a location in Columbus, and in the meantime I would stock up on my visits to St Louis (usually in the $ 1,000 worth for my entire year). Now that there is one near me, I somehow don’t seem to go as often and order online more now.
This might be because I’ve discovered what I like so now I don’t have to go to the store to sample the products but its still a fun trip. I took a friend here who wasn’t that into makeup and now she’s a convert. Thank God for Sephora!
The staff here has always been friendly and they seem to always have the limited edition stuff in stock.

I must admit that I’m a bit intimidated by the massive size and selection of Sephora’s anchor stores at Polaris and Easton so when a friend told me that there was a smaller version of Sephora in the upstairs entrance to JC Penney I thought I would give it a go. I shocked (in a good way) to see literally a mini version of the mecca that is Sephora and was much less overwhelmed. I was greeted right away by a clerk who knew exactly what I was looking for (a hard-​to –find perfume) and promptly showed it to me and offered to make me a sample.
While they certainly don’t have everything you would be accustomed to finding at the main Sephora store, this is perfect for a quick grab-​and-​go minus wading through all the people. in addition, the customer to clerk ratio is much better and you are more likely to walk out happy as apposed to flustered– with a bag full of things you didn’t intend on buying.
I really liked this location and now that I know it is there, will be much more likely to frequent this location first prior to going to the others.