This place is very good food and decent price and the service was good… bad side is don’t order a drink from the bar cause it takes way to long for a drink from the bar
K M.
Rating des Ortes: 5 Columbus, OH
As long as you don’t mind waiting an hour to get a seat, Cheesecake Factory is always a win! The food is amazing, the portions are ridiculous, and the service has always been stellar. Even though they are always slammed, they always seem to have enough staff to accommodate the mad rush. Oh, and the avocado rolls are a must have!
Linda C.
Rating des Ortes: 1 Delaware, OH
We tried to book my daughter’s bachelorette dinner here but was told they couldn’t accommodate us. They told us that we were welcome to come in and out out names… all 20… on the list and they’d be glad to accommodate us. It would take about 2 hours. They said they were quite busy and this would accept their sales. Don’t worry! We wouldn’t want to affect their sales… they just lost a guaranteed party of 20′
Kevin C.
Rating des Ortes: 5 Columbus, OH
Birthday date night with my wife. We arrived Friday night about 6:50p and were seated at 7:35. This place was packed and super busy, but the service was top notch, and the staff were very attentive. It’s somewhat dark which makes it a bit hard to see the menu, and the menu is 19 pages long! That’s a bit overwhelming, however there are only about 4 pages that are specific for food and the rest is appetizers, desserts, and other things. Once we figured out the 2 pages that interested us we decided quickly on what to eat. I chose the Chicken Madeira which according to the menu was sauteed chicken breast topped with asparagus and melted mozzarella cheese, covered with fresh mushroom madeira sauce and a side of mashed potatoes. This meal was very tasty and the portion size was rather large. I was able to take home half of my meal and have it for lunch the next day. We shared the Adam’s Peanut Butter Cup Fudge Ripple(Cheesecake with Caramel, peanut butter, Butterfinger and Reese’s peanut butter cups). What a wonderful piece of heaven this cheesecake was. The food is very good and the portion sizes are very large, however the price for the meals and the cheesecake are also high. I would like to see a place like this reduce the size of their meals, which would allow the price to come down as well. We had a wonderful visit and enjoyed our date night.
Joe R.
Rating des Ortes: 1 Columbus, OH
Our first trip tonight, we’re excited to try it. Will be our last. Start out with being told a 40min to 1 hr wait. That alone isn’t to bad, but they have little room to stand and wait, so we head over to Barnes and noble to kill some time. 20 min later, we are back, standing in the long hallway waiting for our buzzer. 40 minutes of that sardine can joy, an hour since we checked in originally, I check in again. Lady at the front counter had attitude, said we must have been paged while out of the building. We took our reprimanding, decided to wait for that next available table. 30 more minutes, this time standing right by the counter, the attitude lady realizes we had been paged again, but it never went off. This is where it went south. Only a lip service apology, and we still had to wait, because others who had a similar issue were all trying to get seated at the same time. Finally get a table, the booth for two is cramped. Waitress asks how things are going, but shrugs off our complaint. Decided to avoid us since we were grumpy, our service was subpar, even though we cheered ourselves up and became pleasant to be around. Then the food came out, and it was very average at best. The crusted parmesan chicken was way to salty, the egg roll appetizer was pretty good, the eggplant Parmesan was very plain and average. Took nearly 45 minutes to get dinner, and with the slow service we skipped desert. After all, just going out to dinner on date night took up almost 4 hours. But at least we had those 20 minutes at Barnes and noble.
Zach A.
Rating des Ortes: 5 Polaris, Columbus, OH
Foods decent, one of the employees, Justin McNeal, makes the place worth going to. You can’t beat hard work and dedication, honestly the only reason I would gonback
Yetunde O.
Rating des Ortes: 1 Hilliard, OH
I was very disappointed by the manager’s way of handling a mix up with my meal. They did not bring out the correct order until our table was done eating. The manager basically told me they gave me more shrimp than I should have gotten and a lame apology. I think I will spend my money somewhere else next time. on the other hand our server was nice.
Suzanne F.
Rating des Ortes: 3 Columbus, OH
Well what can you say about a place that’s corporate. It’s opulent and nicely decorated. It’s roomy and has a nice bar, place to get to go cheesecake and cake slices. Then there’s the spacious dining room. I ordered the fried zucchini with marinara as ordinarily it comes with ranch. I also ordered off their«Skinnylicious» menu where items have 600 calories or less. I got the Asian chicken tacos that utilize lettuce as their shell then chicken, bamboo shoots, Asian slaw and chopped peanuts. It’s served with two different sauces that include a peanut sauce and a ginger sauce. I like them both. Alas you can’t forget the complimentary sourdough and pumpernickel bread served with butter. My friend ordered the crab bites which are little mini crab cakes and they weren’t too bad. She also got their corn chowder soup. Our waitress was pretty efficient but hard to understand at times as she had a thick accent. I’d go here again if in the area but I wouldn’t go out of my way as it’s just usual corporate fare.
Josh K.
Rating des Ortes: 3 Mount Vernon, OH
I am not a fan of chain restaurants. This place is average. I would really give it 2.5 stars. The bang bang chicken is a good dish. Not being a fan of cheesecake may have something to do with my rating. Service is generally very good.
Trina T.
Rating des Ortes: 1 Columbus, OH
I’ve been here quite a few times even when it was extremely busy but today I was very disappointed today. I went in with my parents around 4 pm an it wasn’t even crowded. The hostess asked how many and my mom said three and she said it would be a few minutes. I was extremely pissed off when there were other people that got seated and even a party of nine that just walked in got seated before us. The restaurant wasn’t full at all. I asked to be seated and I was told that it would be another few minutes. Those extra few minutes turned out to be a full wasted 15 minutes. I hope that the manager reads this because I was highly displeased. I won’t be coming back to this location because of this experience
John M.
Rating des Ortes: 2 Dublin, OH
Went to the Polaris location for my daughters birthday dinner. Disappointing to say the least. Service was marginal. Silverware was dirty. Left a spoon and knife on tables edge for replacement. Server never looked at it. Finally, pointed it out and he did not replace. Food was OK. Burger was overcooked. Chicken in salad was horrible. Fried shrimp was very good. Worst of all was the dessert. Found a long piece of paper in the cheesecake. Server saw it left on plate and said«was that in the cheesecake?» When we answered yes, he said nothing further, shook his head and left. Will not be returning…
Paul T.
Rating des Ortes: 1 Columbus, OH
Had really bad service & food today. I felt like only this location(Polaris) though. The one in Easton is constantly good never had a problem. Polaris location is unorganized & you have to get on their case before you get service. I don’t like to input bad reviews but if it gets really bad I have to. Not coming back to this(Polaris) location.
Garrett Y.
Rating des Ortes: 4 Milton, MA
This review is for this location. One can never go wrong with the Cheesecake Factory. We came here for dinner this evening(Saturday). There were 7 of us, and we knew there would be something for everyone here. We ordered the buffalo chicken blasts, tex mex egg rolls and the guacamole egg rolls as appetizers. All were yummy as usual. For dinner I had the southern fried catfish dinner. The fish was nice and juicy, and not too doughy. Strawberry lemonade was fantastic! My family ordered dessert but I didn’t try any as I was full from appetizers and dinner. Service was excellent… Thank you Megan! As we can here later in the evening(around 9:30 pm) there was ample parking. However, I am sure parking is scarcer during peak dinner or mall hours.
James C.
Rating des Ortes: 4 Cincinnati, OH
Was very impressed with the brunch. The mimosas were flowing and the Huevos Rancheros was delicious. Black beans and melted cheese made this breakfast experience perfect. Would defiantly recommend this brunch to anyone looking for a quick b fast fix!
Lori G.
Rating des Ortes: 2 Dublin, OH
Very disappointing, wont return. Prices were too high for the quality of the food. The cheesecake was the highlight though. The server was nice but food… no Bueno! Menu is too big to execute at high quality.160+items. I ordered a pasta dish that was priced at $ 17.95. The shrimp in the pasta were«bay» shrimp… very small that are usually used for shrimp salad, some were over cooked. Sent dish back and got meatloaf… tasted ok, not great, but portion size was huge… id rather a smaller portion for less money. Husband ordered a French dip sandwich… usually on a baguette of sorts but came out on a sesame seed bun, like a burger bun, which the menu did not state, and my husband cant eat seeds. Our bill was over $ 100 and when we left we were very disappointed. Next time we want a nice dinner we’ll stick to Bravo and Hyde Park.
Dave S.
Rating des Ortes: 4 Dublin, OH
A very nice restaurant uniforms are nice u come down a long hallway leading to the hostess stand if the line is back at the front door it’s busy. Walking down the long hallway is nice stone is all around u. Marble or granite or looks like it. on ur right the slices of heaven. In front of u the dining room low lighting is good they have it. They have nine types of cheese cake maybe more drinks are good food is a lot your going to take some home. I know they aren’t the healthiest of places to eat some times u might over indulge” eat this not that” the books don’t like them at all so maybe read some of he menu before Going out but other then that a great place to eat and sample some slices of heaven!
Cathi H.
Rating des Ortes: 1 Delaware, OH
3rd attempt at the Polaris location last night .We had a party of 5 and luckily found 2spots at the bar to wait. The bartender(I did not catch his name because I’m not sure he could speak) was rude and completely ignored us. The other bartender had to stop what she was doing to wait on us. our waitress was pleasant but could hardly hear us. The accustics in that building are awful! I ordered a chop salad. Chopped is right! It was chopped so fine I couldn’t tell what was in it. My husband got a filet. It was cooked perfectly but a 30 dollar steak, you would think it would have come with a side? nope, just a hunk of meat on a plate! We spent $ 100. 3rd time NOT a charm. Won’t go back… OK maybe for cheesecake.
Michael N.
Rating des Ortes: 4 Bowling Green, OH
A quick note here: Eat at the Easton location if you can. Polaris has the worst layout ever. I won’t go back again if I can help it. I’ve always enjoyed this restaurant. This time around was no different. The server was a super friendly & attentive Eastern European woman — best server I’ve had in a while! I love the bread, but it wasn’t as hot & fresh as it should be(on every refill). My dish was very good(spicy cashew chicken). It was well cooked & presented. Could be spicy for your average joe, but I’m a spice freak, so I would’ve preferred more. My Sam Adams seasonal beer was very crisp & refreshing. For dessert, I got the strawberry cheesecake. It was absolutely to die for. Thick, rich body, fresh strawberries in a sauce, thick & generous whipped cream, & a tasty crust. Overall a good experience. Another note: they don’t take reservations on the weekend.
Michael G.
Rating des Ortes: 3 Columbus, OH
Ugh. I stopped reading the menu on page 10. The good news, our waiter was well trained and he knew the pages cold. Really do you need such a huge menu. Ugh. It was a Saturday lunch and the wait approached an hour. Where do they come from. I opted for a garden salad. It was huge and delicious. Good choice. Of course cheesecake, regular NY style. Delicious. I’m not sure what i think of CF. What I had was 4*. Cheesecake 4*. Menu 1*. My server 4*.
Bryant M.
Rating des Ortes: 3 Columbus, OH
***3.5 stars*** It’s not local… I know I shouldn’t be here… I’m full of shame… BLAHBLAHBLAH. I haven’t been to a Cheesecake Factory in at least 6 years. It’s not that I hate it; it’s just not really my thing. Big portions, big chain, big prices, etc. Well tonight I was at Polaris mall getting a massage at Comfort Zone(trust me – don’t judge), and the Mister and I needed dinner. He wanted pasta, and since I have this wheat thing, he rarely gets it. It dawned on me that CF probably had a gluten-free menu, so I gave them a quick call – and they did! I placed our order, and then they told me I could PARKOUTSIDEANDTHEYWOULDBRINGMYFOOD. What?! Maybe I’m just easily amused, but the Cheesecake Factory impressed me tonight with their GF menu and the way they let me be lazy. As for the food, it’s your typical CF fare. Everything was good. Not amazing, but still tasty. I definitely don’t think I’ll wait another 6 years before heading back!