The UPS Store

The staff has been friendly, straightforward, and helpful any time I’ve come in. It’s the closest UPS to my place so it’s convenient for me, but can be tricky to park or get out of if traffic is busy

These directions take you to the wrong location. Just an FYI.

Terrible experience.
Notary service is available there according to their website but the guy at the counter refused to do it when I visited because «he is not comfortable». Fine. Then I asked him whether he could explain it to my counterparty who was on the phone with me, as I did not really understand why he couldn’t it, and he said «no it is none of my business». He is just RUDE.
Got document notarized in a different store without any problem later.

Efficient shipping and friendly staff
I’ve only been here once, but my experience was pretty fantastic. I had to send a prepaid package. The gentleman that helped me was extremely friendly and helped get the proper labels on the huge, oddly shaped box. As they say, you attract more bees with honey than vinegar. He taped that baby up and I was on my way!

Horrible! Crazy outrageous cost. They dont honestly tell you the cheapest/​best package deal. USPS is much cheaper. Not a one time occurrence.

Came here to drop off a pre-​paid package to return it to an online retailer. It is what it is. Quick efficient drop off with no hassle. Easy parking. friendly staff.

Mistakenly walked in with a FedEx label on my package, I was returning a purchase & thought they had provided me a UPS label. Apparently, I’m an idiot for thinking this & the guy at the counter with earings & spikey hair made sure I was aware of it.

Two days this week I tried to go when they opened to mail a package back to amazon. I arrived 5 min before they opened and waited for 10 min past they opened and no one showed up to open.

Whoa! Fastest service ever. Sure the time didn’t hurt… Little past 9am on Wednesday.
I went to drop off a return to Amazon with opened box (I surely don’t have those industrial tapes laying around, do you?) and shipping label in hand. As I walked in, got greeted right away. The phone rings as I and the clerk approaches the counter. He apologizes and gets the phone. Something about notarizing. Apparently he is a notary. While still on the phone, he looks at the box. Looks at the papers I am holding. Gets the paper from me. Puts the bar coded paper (if you ever returned anything to Amazon, you know what I’m talking about. If you haven’t, don’t worry about it, it doesn’t pertain to this review.) in the box, tapes the box, folds the return label to fit the sticky label holder thingy, label the box. and BOOYA! I’m done.
In and out 1 minute flat.
Thanks!!! :)

Shawn was incredibly helpful!!! I had to pack and ship some large, awkward audio equipment to Florida from OH and he just made it really easy. The store was very busy and yet everyone was taken care of in a timely manner. I read the previous reviews and was shocked. My experience was incredible. Thank you, Shawn!!!

I went to this store to ship an AT&T U-​verse receiver. The guy behind the counter was very curt. He took the receiver in back and left the AT&T’s shipping box on the counter. I threw the box in the near by trash can while I waited for my receipt. He returned from the rear with the receipt and asked what I did with the box. I told him I threw it in the trash can. If you don’t know anything about these receivers … they are very small. He dug the box out of the trash can and insisted I take it home with me.
I thought you got be kidding! Are you telling me your trash cans aren’t for customers scrapes? Do you expect all your customers to take their scrap trash home? This is a cost of business to provide trash receptacles for customers. I could have just walked out without taking it, but I complied. I called the store later to discuss this ridiculous policy with the owner. He told me it’s the store policy and HUNG UP THE PHONE ON ME!
This store is not customer oriented. I would give it zero stars if Unilocal would allow. Find another UPS store to use. Or better yet .USE FED EX STORE ! ! ! They know how to provide customer service.

Pack it. Wrap it. Stuff it. Ship it. All of it. Here.
For some reason I also assume if I have to send something I have to go to the post office. Really? I have no idea why I always think this.
So after having a gift in my car for a total of 3 months — I’m not even kidding — I was driving by the UPS Store and thought to myself «It’s now or never.» The post office was already closed, and come to find out, this place is open until 7pm! (Mon-​Thurs.)
I walked in. I told them what I had to ship. And viola! I was out of there in under 10 minutes (packing included.)
Sending stuff internationally, which is what I was here to do, isn’t cheap these days so I was a little shocked that it cost $ 40 to sending something small overseas, BUT I do believe it’s comparable to other locations. Greatest part was that I had options, which the employee ever so kindly explained and let me opt for the cheapest (no tracking though) option that saved me well over $ 60.
It’s not the fanciest place, and there aren’t a ton of options when it comes to shipping «containers» but if you are looking for a nearby place to send your stuff from point A to point B for a reasonable price, and with attentive help, you found it here.

I usually use the UPS location at 605 High St (which is fantastic) but had an Amazon return to drop off and was going to pass by this location so decided to drop off here. Although parking was easier at this location, the service was not up to par. Upon entering, I was greeted and I mentioned I had a drop off. She just took the box (not scanning it) and said thanks. I then asked for a receipt showing it was brought in. They said they are too busy to give a receipt and that it is there policy not to provide one. There was no one else in the store and the one employee was just standing at the register when I entered so they didn’t seem busy. I again asked if they can give me anything to show it was dropped off and they again declined saying they disabled drop off receipts in their system. Yes, UPS would track it with the tracking number on the label but what is to say something happens to it before it is entered into the system when picked up by the driver? They did not scan it in when I was there so how would you prove a loss if you have no proof of them accepting the package? I found this unacceptable and will not return to this location. One note about the difference between this and the High St location. The High St location staff have always provided me with a drop off receipt for all packages. I didn’t even have to ask, they just did it. They have always been friendly, professional and very helpful. If you have a choice between locations, go to High St. As I said before, the only thing that can be a pain at the High St location is the parking at times but the exemplary service is definitely worth it.

Clean, efficient, friendly, affordable & lots of parking. What more could you ask for?