Box-n-Go

This is the 2^nd time I’ve used Box-​n-​Go and all has been well. Didn’t realize they moved, so drove in circles for a bit before I could access my units.
My only «complaint» is that I would like to have a way to view my entire billing history online. I’m still not sure I’ve received all the credits I was due.
The staff is friendly and my units have always been ready when I’ve requested them. Nothing broken, which is always a plus. I have recommended to several people when they needed storage. I think the rates are great.

They have great inventory and cheap.

I had an awful experience with this company.
They ripped a huge hole in my couch. I contacted the customer service line and they were completely unhelpful. They then tried to say it was my fault their moovers ripped the hole.
This is a very unprofessional company, and I am very disappointed in their service.

I don’t quite understand the good reviews. The prices aren’t that much better than a «real» storage place. Even though I had packed my boxes very carefully, a lot of the items were damaged when I received them.

Very convenient and affordable storage solution. Works great if you won’t need to get into your storage unit very often. We loved it.

Reliable, super easy and no issues! Great way to save time, energy and moving putting your belongings in storage without the extra trip! The customer service is awesome. Just call them and they’ll help you find the best option for your needs.

Its time to move again, and Frank at Box n go has made it considerably easier to adjust into my new home. He has great customer service skills and the best part about it is, there are NO HIDDEN FEES! I would recommend Box n go to all of my friends.

Box N Go is reliable and has a very competitive pricing since they pro-​rate after the first month! Moving can be stressful and expensive but fortunately they have a great team, especially Frank, who has been so helpful and friendly. I definitely will use Box N Go again.

I have used Box-​n-​go for a year now and am very pleased with their customer service guy, «Frank». He is ALWAYS helpful, happy, and makes sure we have had all our needs met each and every time. We rent two units for storage and keep them at our home because we have the room and we have a lot of stuff we need room for.
Thank you, Box-​n-​go for providing a great service with great customer service representatives.

So far so great! On time service and Alex was amazing and professional. Frank was also great at customer service and made me comfortable about my choice to use this company. This was my first time using any Storage service. Thanks guys!

«Box to go» is «the way to go» if you need to move last minute, can’t afford movers or both.
You receive the empty storage box and need to fill it up with personal belongings. You have like 2 days or so depending how long you request. And after that you set up a day for them to pick it up and delivery at your next location. FYI you need to buy your own lockers and make sure they are strong to lock the box. The service was great. Punctual. For pick up and delivery. The parking is a little tricky. Since the box needs to be in the street for a day or more you need to make sure it will be OK there. Think all those things before hand. Also pack the box smart. You are responsible of fitting everything in the box so be wise and logical with the measures of the box. And make sure nothing breaks. Overall we were glad we used this service. It could have been 3 times more of we hired movers. But hope you have some kind friends like we did that helped us pack and unload the box. We were exhausted at the end but it was a good work out ;)

The customer service has been fantastic! Thank you Frank for making this move less stressful than what I expected it to be!
He was super informative with how many boxes I would need. He was very helpful with how to schedule the box.
We are off to a great start!

I have had a great experience with this company, especially with Frank who remembers my name and who I am each time I call or visit. the customer service has always been exceptional. Great value too!

Great service, straight forward and no bs. shout out to Adriana who waived my late payment fees. Thanks again!

Word to the wise — they moved without telling anyone. The address posted here as 7265 E Slauson Ave is wrong.
Instead of calling two hours ahead to get access to your storage unit, you now need to call 24 hours in advance.
I signed up for 6 months and I’m not seeing any discount for the inconvenience of not being able to access my unit and switching addresses without any sort of notice.

I am exceptionally satisfied with Box-​N-​Go. My first experience with them was so simple, easy, convenient and hassle-​free. The company is very reliable, affordable and provides remarkable customer service.
I’m one to move quite often and it’s always such a long and stressful process and the need of having to load and unload more than once is tedious. Luckily I found them and this last move was the easiest, most convenient, and stress-​free move I’ve had thanks to their service.
I was so impressed with their professionalism and the quality of customer service I received. Every staff member is very friendly, helpful and they go out of their way to assist you and accommodate your needs. When I retrieved my belongings from the location, Gabriel and Freddy were so kind to help me make sure all my stuff was safe, secure and properly tied on my truck. I will definitely be using Box-​N-​Go for all my future moving and storage needs.
I highly recommend!

This is a very subpar company– zero customer service and no professionalism.
We paid for our storage unit to be delivered on a Monday, it didn’t show up so when we called they of course had no idea what was going on. This woman named Ashley told us she would get us an expedited delivery on Wednesday that normally costs 119 $ and that they would waive the fee due to there own incompetence. They ended up charging us the extra 119 anyways and when we called to ask about it they said there was nothing they could do. I recommend highly not to use this company, go with Pods they are way more professional and aware.

I’ve used BoxNGo twice thus far and would definitely use them again for any of my storage needs. I spoke to Frank over the phone for my initial scheduling set up/​questions. He was extremely friendly, able to answer all of my questions, and accommodating to my scheduling requests.
Drop off and delivery of my unit went very smoothly. The estimated pickup time they gave me was from 8−9am. I was getting a litter nervous that I wasn’t going to have my pod packed up on time for pick up, so I called to see if I could get a later time. The person I spoke to checked the schedule and was able to give me the approximate time of pick up (which was later than 9am) so I could get an idea of when I needed to be done. He even had the driver call me an hour before pick up to make sure I was ready to go .
Great service!

I was so happy that they understood my situation to have to pack and leave quickly. They gave me great service, great price, and all promise were fulfilled. Also thank you Frank because you checked in with me to make sure I was comfortable with my order… Thank you so much

I have had my things in this storage since 2009. My things have been kept secure for the entire time.
However, I recently visited and a lady was telling me she only pays $ 65.00 a month, whereas, I have always paid $ 72.00 and thought everyone paid the same price.
The lady said I needed to negotiate a better deal. Then I came on this site and I read about promotional deals to save money.
I am not complaining, just curious. I hope I will get to remove my things very soon.