Excellent customer service! Manuel Coronel went the extra mile and helped with my Voucher unlike other Red Wing Stores. If in search of a work boot or biker boots, this is the store to go to! Huge selection of shoes. Make sure to ask for Manuel.
Steph C.
Rating des Ortes: 1 Norwalk, CA
Bad customer service. We called from the Torrance store and put a pair of boots on hold at this location since they had one pair in the size that my fiancé needed and when we got there they had sold them. They tried to pressure my fiancé into buying something he didn’t want. Also the staff lacks knowledge on their merchandise and they claim hunting boots arent really hunting boots. They said that Redwing does not make slip resistant boots, which is not true. It was a bad experience at that location all together. Will not be returning to this store. If u want to visit a location near commerce and have a better experience, I recommend Whittier and Norwalk.
Elizabeth A.
Rating des Ortes: 5 Bell, CA
Awesome customer service… I went in to buy a gift for my husband about 20 minutes before the store closed. I had a few questions regarding the styles and exchanges but the guy that helped me was very nice to answer all of my questions. I wasn’t rushed like some stores do when they are about to close. Went in Sunday for an exchange and was able to do it with no problem. Very convenient location with lots of parking.