1-800-GOT-JUNK? Greater East Bay

These people are amazing! Clarity, efficiency, reasonable pricing, followed through, communicated well, so happy.

Cory and Chopi were great! Professional and curtious from begining to end.

Rolando and Andres just left my house. They called an hour ahead of the 2 hour time window, and said they would be on the early side. They showed up right on the hour. They were extremely polite and friendly. They were kind to my dogs. They understood the 5 items I wanted taken, and efficiently moved them to the truck.
This is the second time I have used this service. The last time was 7 years ago, and I had a good experience then too.

Eric and Andre just left my house. They called ahead to let me know when they’d be here, and were here *exactly* on time. I got a predictable and accurate quote, and they worked tirelessly until everything was in the truck. I actually enjoyed hanging out and chatting with these guys while they loaded up the truck.
Fantastic experience! I’ll most certainly be using them again!

First crew on Tuesday; one was awesome one was awful. Quoted price increased to $ 60 for a heavy bin. Agreed to pay. Bin was left but pricing wasn’t adjusted. You already know I called headquarters for resolution. Second crew today: awesome, ethical and on point. Hauled off bin left from last «pickup and reduced my price and credited me for pickup. This business does old school business and in a fan and customer for life! Thanks, Junk!

I called Got Junk this week for our home in American canyon. Jeff and Mike from the company were awesome. They called in advance to see if they could arrive early. They were professional, helpful and very nice. I would use their services again without hesitation!

Today Cory and Aaron came to our home and did an awesome job in removing our Cal King Casper Mattress in Castro Valley. They were very careful and removed their shoes without even asking, they took a look at our floors and decided to be extra careful. These guys ROCK. Their initiative helped my experience with Casper Mattress and Got Junk a great relationship. Plus the customer service was excellent. I was quoted between 8am-​10am, and they were here on-​time. Thank you again Cory and Aaron, and keep doing it right. Blessings!

This was about about 3 – 4 months ago but I wanted to mention Rolando and Corey for coming out to my place in San Leandro and doing an excellent job.
I had just closed on the house and was getting ready for a house warming party.
They were quick, clean, professional and chill. Made the whole thing very easy.
Thank you.

JOSH and MIKE were great. Totally professional and super nice.

I’m trying to get my apartment ready to host Thanksgiving. Which has been hard with the old mattress and box spring I just replaced cluttering up the living room! I didn’t have the time or the upper body strength to haul them to the dump myself and charities rarely take beds. 1800GOTJUNK to the rescue. Josh and Mike gave me a courtesy call at 730, showed up right on time, gave me an upfront price and hauled everything away, all before 9am! Now, if I can just figure out where I stashed the turkey fryer!

If I knew then (before I scheduled an appointment) what I know now I would have done things very differently so I thought I should leave a review so that someone else doesn’t make my same mistake.
Their website mentions numerous times that they recycle the majority of the items they pick up, so when we moved instead of selling or donating some items (TV’s, furniture we’ve had in our family for over 100 years (literally), a ton of clothes, and other good usable items we just don’t want/​need anymore) we were pressed for time so I decided to have the Got Junk guys pick up everything we were not taking with instead. Wow, what a mistake. They charge by volume no matter what they take so we ended up paying over $ 600.00 to have these items removed from our old house. Wish I would have at called Salvation Army to give all the good stuff to and saved the actual «junk» for these guys instead.
Another reason they’re only getting two stars is that we scheduled for morning «between 9−11» but they did not show up until almost 1:30.

The guys were hardworking and courteous, but I wasn’t able to know the cost till the end. They come with a truck that’s way smaller than I expected so it filled up quickly and they charged for a full truck plus they had to bring in another one that filled halfway. It was extremely expensive. Almost 1,000.00. I got rid of a TV and they charged 20.00 extra for that. then there was a sectional sofa, treadmill, four wicker chairs, bed frame. actually a lot of this they probably sold and made money off of it. I would not use them again. Way too expensive…

Josh and Harry did a great job I had pile of junk and they got rid of it quickly. On time actually a bit early but made sure it was ok first. They worked hard and got the job done quickly. Price was more than fair and would recommend to anyone trying to get rid of there junk. This was the first time I used 1800 got junk? And I will continue to use them in the future. Thanks guys…

Great service! Rolando and Harry are both professional and extremely helpful. Great guys! Took just a few mins. Got in, got my junk, got the job done. Would recommend 1800 got junk and these guys.
Thx!

Pros: Very professional and personable helpers. Appreciated Eric and Andre’s help in getting us the quote and our 14 doors plus wood casing rumble removed. They even let us get rid of some personal trash free of charge! The service was great and sweeper everything in the garage up after they were done!
Cons: we called for a quote and was given a «it depends» answer when clearly there was a chart with a range of prices. Having a ballpark idea would have been helpful.
Overall: highly recommended! Reasonable price in the east bay with superb service!

Eric and Andre were early and called to ask if it was ok to come by early. They were courteous and professional. They worked hard to clear all that junk out of my garage and the price was very close to the estimate. I’m happy with the service and would use them again.
I do caution, as other reviewers have, the the truck is smaller than you would think and that affects the pricing.

Rolando & Andre made short work of my big piano. The guys were extremely polite and courteous. They just made my worries disappear as well as my piano! They called me twice before they arrived, which was right on time. I know who I will use in the future!
Thanks for the excellent work guys!

Thanks to Cory and Eric for a great job today.
Third time using Got-​Junk this year and never disappointed. Worth a good tip. These guys work hard, on time, polite, call ahead, and efficient.

Great customer service! Fast & friendly. Highly recommend.
Thanks Andre & Ron!

Wow is all that I can say!!! Made an appointment last Saturday for a Monday afternoon pickup. Cory called prior to them arriving letting me know what time they would get here, and they were right on time. When the truck arrived, Kevin confirmed that we had more than a truck load, quoted the price, less than I expected! Once we agreed, they went right to work loading. In less than 45 minutes they carried a whole truck load on a flight of stairs, and the truck was loaded! I know as we continue to pack our house to move, we will have more to dump! We will not hesitate to call 1−800-got-junk next time! Hopefully they will send Kevin, Cory and RJ back! These guys rocked it!
Thanks!!!