A-1 Self Storage

I had a very good experience using A-​1 storage. The units were clean and easily accessible with excellent security. Mark was extremely helpful! I highly recommend them if you need storage.

After reviewing exceptional Unilocal reviews, I went to A-​1 Self-​Storage in Concord. Mark greeted me and professionally guided me through all of their offerings (units, boxes, locks etc). The entire experience was top notch. The Unilocal reviews were spot-​on. And, now, I’ll add my review to others’ positive experiences and confirm that this is the best place to store your belongings in the east bay! Thanks, Mark!

Nice Facility, excellent customer service, very clean and secure good prices. Good location

A-​1 Self Storage is great! I have used this facility on more than one occasion, and recommend them to anyone looking for a place to store your stuff. The rates are good, the staff is friendly, and even if they’re office is closed — They’re still open! The kiosk outside the office will allow you to handle all your needs… from renting a new unit, to purchasing a lock for the unit, to paying your monthly bill (if you’re not already paying it online, that is). All in all, a really great place to keep your stuff safe. Even if you forget to set the alarm code on your way out, it automatically arms your unit after 10 minutes, if the door has been closed! Talk about secure!

In March 2015, I was moving back to California from South Carolina and had a 5′ X 8′ U-​Haul trailer filled with my life. I needed to rent a storage unit with a company I could trust. I had used A-​1 Storage in the early 2000’s and liked the facilities because they were very clean, had easy access, secure, and trustworthy.
I called and spoke with Mark who arranged to have a unit ready for me when I arrived. To say that Mark is an asset to this company would be an understatement. I called him shortly before arriving, as I was a little behind and stuck in some traffic as I came through the Altamont Pass, to let him know my eta. He was so kind and understanding of this long journey I was completing and reassured me that he would wait for my arrival. Mark was true to his word.
Mark was extremely pleasant to work with, helped me upgrade to a larger unit the next month (I believe it wasn’t available the first month) and just did his best to make me feel at home.
If you want to store your life in a place that you can trust and is so wonderful to work with, give Mark a call at A-​1 Storage on Concord Blvd. in Concord, CA.
I’m so sorry I didn’t write this a year ago, it’s been nagging at me because it is so well-​deserved!

I just rented a space for the first time. Mark was amazing! He has outstanding people skills and made the whole process enjoyable as well as efficient. Mark walked me through the process of entering and exiting the facility and demonstrated the circular lock. He made sure I knew what was available if I needed assistance at any time. It was so nice to work with someone who is experienced and can answer every question clearly and completely. It is rare to hear someone talk about a business transaction being enjoyable, but it was. I would strongly recommend working with Mark at A-​1 Storage if they are looking for a space.

The reason I created a Unilocal account was to write these two reviews about two very different storage companies. My first review was towards the «competition» And if i could have given a no stars I would have. Mark was great! Informed me their ins and outs and security. I felt very comfortable in dealing with A-​1. My gut feelings didn’t pop up once. If you read my other review, it popped up a couple times while I was dealing with them. Mark reassured me of their business being completely on the other end of the spectrum compared to what’s next door. Very happy with the customer service and cleanliness of this facility.

This is a great facility offering different space options. Mark did an excellent job at explaining each one of them as well as showing us three sizes in order for us to make a sound decision. We made our selection and have to option to downsize whenever we want it. Mark explained thoroughly our contract and the payment options. A super place that we highly recommend.

Super clean and decent prices. No BS here just simple business. The place is super clean and super great location. I appreciated the straight forwardness with the gentleman who signed me up. A pleasure doing business with this place. I would recommend this place to everyone.

A-​1 Storage is the best experience I have ever had with storing my items and furniture during a 4-​month transition of selling and buying a new home. The customer experience and brand are excellent. I worked with Mark for renting two storage units and purchasing moving supplies. When someone’s car was in front of my unit, Mark was able to track down the person to move their car. Mark is very friendly, knowledgeable and made me feel secure about my personal items being stored at the site. Highly recommend A-​1 Concord for your storage needs.

A-​1 Storage is awesome. Very clean. I have a couple of complaints however!!!
One being that they do not provide garbage cans. I’m not saying dumpsters, but some garbage cans at each entry would be nice. For the money they get, that doesn’t seem like it should be a problem!!!
Next I feel that they should be accessible more hours. 7:00 is way to early to have people be out of the premises.

The experience we have had has been a long lasting relationship since 2001. The facility is extremely clean, consistently maintained and has 24 hour security which adds to our comfort with our items stored there. We have been dealing with Mark since he arrived there and we have found him to be very professional, courteous, helpful and knowledgeable. We will continue to use them for our storage needs and would highly recommend this company.

This is the best storage unit company I have ever rented from. They are prompt, trustworthy and precise. The customer service is amazing. This place offers great security. Mark from this place perfect. The property bathrooms halls and units are clean roomy… etc.

Great place for storage! Prices are reasonable. Mark is a great guy and really helped us find a storage that for our needs. Definitely recommend this place!

I love A1 Self Storage! This is the cleanest storage facility I’ve used. The staff is friendly and helpful. They have many payment options which includes a kiosk if you need to pay after hours. I highly recommend A1 Self Storage.

Excellent, quick service! I recommend to anyone in the area! Close to main roads and very convenient! Mark did an awesome job and was very helpful with everything I needed.

Awesome service! The property is maintained very well. So if you want a place that is very secure and has great customer service, then I highly recommend this place.

Great place. Clean, Safe and well managed. Thanks Mark for all your help! Easy access, bathroom (very clean), water and free chocolates in office
What’s not to like. Oh, take copy of home owners insurance with you to save on rental each month.
Dennis

I had the opportunity to visit this establishment 3+ times in April & May of 2013. We were staging our house & moving and I needed lots of boxes/​moving supplies.
I was so impressed with the level of service. The guy (I don’t remember his name) was really wonderful to work with; nice as can be and very helpful/​knowledgeable. Very clean establishment as well.
Plus, they have yummy candy!
Thanks for everything!

One of the reasons I was in the East Bay was to meet up with a friend and lend a hand as her recently widowed Mom downsized from her house to a senior apartment. She had a few pieces of heirloom furniture that her kids back east would soon be claiming as well as various painting she wanted to keep in the family and the usual assortment of boxes and what not.
She also had two movers who were about to cross into overtime. With one delay after another it was about 550 when we got to the storage place. I wasn’t really conscious of the time, but the guy who worked there (who was supposed to lock up and go home at 6:00 stayed around about twenty minutes showing my friends Mom the different sizes of units and showing how the security cameras worked. About 5 after 6, it was obvious that the first unit would be too small for her needs, so he patiently changed her to a bigger unit and let the movers do their job (as i watched) while my friend and her Mom did all the paperwork.