All Things Interior

I worked with all things interior on a complete staircase remodel. Everything was custom, the wood, the style, even the finish on the stairs and the balusters. They killed it (in a good way). John and David built the stairs and are top notch craftsmen that belong in the artist category. They have an amazing attention to detail and level of perfectionism that is really hard to find. The finishers took extra time and did research to make sure that the oil finish came out as good as possible (and it did). Extra thanks to Alex and Rodney for your precision work. Everyone that worked on this project had such a great level of professionalism. They all begin work by setting up an area that doesn’t damage floors and minimizes dust and traffic and they clean up everyday when they are done. Love. Everyone that came through the door cared about the end result, took great pride in what they were doing, and used their heads to question and assess things rather than just blindly working. I had a challenging project that required a lot of care and they really came through. The end result was the absolute best I could imagine and I feel good about every dollar I spent. My stairs are architectural art. Gina managed my project and was incredible. She really spent a lot of time getting it perfect from hand selecting the wood all the way through to getting the right wax and technique on the iron. They will be the first people I call on any remodel project.

Met with Michael (pronounced «Michelle» as she told me) arrived at our house to show us what she had to offer in the way of ideas based on an email exchange. She arrives in high heels and didn’t think to ask if it was ok to enter with them on. Most vendors ask these days. We had newly installed bamboo flooring. She proceeds to take out some samples of wrought iron bars from her posh little leather handbag (these bars were heavy) and in doing so, one of them almost fell out — luckily I caught it from slightly behind her. After showing them, she sets them on the flooring and almost trips over it while backpedaling a bit, but not before I warned her.
The consultation went as planned and she walked away with a couple of possible options based on both my previous emails and talked about ideas. A week later, I receive an email with 2 quotes for different options. Both were outrageously overpriced! I then began to look elsewhere and found another company for something similar. They came in $ 2500 lower!
The work is complete and is exactly what I wanted. I post about All Things Interior mainly b/​c of the consultation, outrageous pricing and lack of general follow up. For a small business who depends on potential customers like me and my referral, I would have thought to receive better customer service. Truth be told, I couldn’t get the consultation over quick enough as it was apparent that she clearly didn’t listen to my ‘wants’ and seemed too pre-​occupied with trying to sell me on her ideas. While at my home, she seemed very nervous and unsure of herself — which certainly doesn’t give me any kind of confidence in the company’s overall ability. Then, the lack of follow up and just emailing me a couple of (overpriced) quotes just didn’t send the message of valuing my business.

My decision to not work with All Things Interior had nothing to do with pricing. It was more to do with Lack of follow up and Professionalism of an employe. I started my review stating that I see many great reviews for Mike and Gina and I’m sorry that I didn’t have the opportunity to work with Mike or Gina.
I had one conversation about pricing of the glass railing option where I decided that it was too expensive and inquired more about alternatives. I called and emailed your representative several times with ideas/​pictures that I had, I kept at her. I don’t feel like I should have to constantly reach out to get quotes! All I wanted was my options and then what was your lead time on install. Yes there are two sides to each story and I truthfully stated my option of my experience. I wish you and your company nothing but the best.

Mike and Gina and the entire crew were extremely professional and trustworthy. They complete one stair case a few years back. We hired them again to update our other staircase and to build a closet at the top of the stairs. Stellar work and always excellent communication. They seek to make you happy and address all your concerns. I highly recommend this company!

We loved working with Mike and Gina. Great people and we are so pleased with the outcome. Rodney the «cabinet guy» did amazing work as well.

We had Mike and Gina replace 3 sets of stairs and make them modern looking. We are beyond happy with the results. Mike did a fantastic job and our job was not easy. We wanted a square look and wanted it enhanced with stainless steel schluter. We also had new handrails installed with a ultra modern look, and looks great!
We highly recommend Mike and Gina to all our friends. We are very picky and they were patient and did an excellent job.

Thanks again Unilocal!I am happy I found this family run business. Mike and Gina are very nice and reasonably priced.
There were only a few things that resulted in the minus one star, but not a big deal. Mike and/​or Gina showed up the first 2 – 3 days but were very busy to show up the rest of the days so we dealt with their daughter which didn’t know too much about fixing some small things. She was busy installing the balusters as well. I wish Mike or Gina themselves were around to manage on the last day to close the job properly. When their daughter and one guy left, the plastic covers were still on my furniture. And not put back in place. There were some chips, touch ups that had to be done when they returned to install the last 3 (backordered) balusters. I was happy to have Mike do the touch ups since he knows his stuff.
If I had another project like this again, I will definitely hire them. They are trustworthy. We were on vacation for the first 2 days and nothing horrible went wrong. They moved fast and was impressed how quickly our stairs looked only within 5 days. They got 99% done in time for our party. Overall, I highly recommend them!

Gina and Mike are amazing! They are with you on the job from start to finish. We had heard some horrible contractor stories and were a little apprehensive, but these guys exceeded our expectations. Gina explained everything during the initial consultation and Mike and Gina were both always available. Mike did most of the work on our project. We had a bit of a course correction in the middle of the project, and they happily accommodated the change even though it involved re-​doing some of the work.
One of the best things is that they really know how to customize the look and feel of what you’re looking for. They are true craftsmen and women and know how to customize and create something on their own if it is unable to be ordered. The level of detail and time spent is superb and they do not rush to finish because of a deadline or another job they have to get to. They are humble people and do not sugar coat their services. Clearly there is no need to do so because their work and professionalism speaks for itself. I would highly recommend them and their business is probably one of the best. Our staircase looks phenomenal and overall we had an excellent experience. We have some other projects on our plate and will bring them back when the time comes.

We definitely recommend All Things Interior for your stair project. They just finished putting new stair rails and iron balusters in our home, which included replacing what used to be an ugly half wall upstairs. Gina was very creative and patient with us as we are not easy clients and had some very unique requirements. We needed the rails stained to a custom color and the design to accommodate the automated stair lights that we just finished installing. The results are absolutely amazing. It is an incredible transformation. The quality of work and attention to detail is impressive and not something that seems very common these days.

The best kept secret in the East Bay! Gina, Mike and their crew did an absolutely gorgeous replacement of our boring old oak staircase and replacement of carpet upstairs with hardwood floors. Their attention to detail, responsiveness, professionalism, and desire to be sure customer is happy serves everyone well. When they tell you they will be at your home at a specific time, they are there. We hope to be able to use them for other remodeling projects we have in mind. We highly recommend them without reservation.

We had partial walls replaced with railings and the results were stunning! Mike and his crew were hardworking, conscientious, and trustworthy. They also made use of space to make an extra closet under the stairs and did a great job. I highly recommend them for any home project with quality work especially stairs.

Gina was wonderful to work with. We were looking for some design ideas for our stair rail project and she was the only contractor we got a bid from that brought actual material samples to show us and provided suggestions rather than expecting us to already know what we wanted. She was able to match the stain of our railing perfectly to our wood floors which was impressive. Her carpenter was excellent and worked quickly but efficiently. Even though we made a request for a change to the railing mid-​project they were more than accomodating and didn’t try to talk us out of what we wanted. We liked their work so much that before the stair project was completed we had hired them to install crown moulding in our living room and hallway that we had been putting off doing ourselves. The moulding work and stair rail turned out great, we couldn’t be happier with the results! We would definitely recommend All Things Interior/​All Things Stairs for quality work at reasonable prices.

We would highly recommend All Things Interior! This April, we changed our plain wooden balusters to black iron ones and it turned out beautifully. Gina was extremely helpful throughout the process and our installation went smoothly. I was afraid it might be a dusty process for my asthmatic family, but Gina reassured us that any dust would be minimized. Andy completed our installation on time, was pleasant & professional, and left our staircase virtually dust-​free. We really love the finished look and have already recommended All Things Interior to neighbors and friends!

Gina and Alex did an awesome job refinishing our stairs as well as our kitchen/​master bath cabinets. They were very courteous and even willing to work with my general contractor to work around our schedule. The end results look great and I would highly recommend All Things Interior for any cabinet/​stairs project!