We recently moved into a new house that turned out to have pigeons. Bryan took forever to send us a proposal but once we agreed to it they came out very quickly and thoroughly solved our problem. The guys were professional and friendly even cleaned up my yard just to be nice!!!
Terry M.
Rating des Ortes: 5 Foster City, CA
Pigeons be gone! Thank you to the team at Birds Away/Pigeon Away. Long story short, a pair of pigeons had nested under our HVAC unit on our deck. To say they took over and made a mess is an understatement. After researching pigeon behavior and that which comes along with the creatures, we quickly realized the cleanup and future deterrent needed to be done by professionals. We were not prepared to deal with the bugs, disease, dirty conditions and disposal of waste ~yikes, it is toxic! Staci, the office manager, was my first point of contact. She was professional, friendly, knowledgeable and empathetic to our situation. After speaking with her I knew my search was over and help was on the way. Brian was my next contact, he was slow to respond. I had to follow up with him a couple of times. He gave me an estimate and scheduled the technicians to come to our condo. Our technicians, Mike and Robert are my heroes ;-) They are very nice guys that take their job seriously. Mike assessed the situation, made a plan, and they got to work. I really appreciate how respectful each of them was of our home and property. In a couple of hours the filth was gone. It looks 1000% better; no bugs, no bird exhaust — no trace of the pigeon family. Mesh has been installed to deter the pigeons. It will take 2 – 3 weeks for them to realize they need to find a new home. In the meantime, we scare them away and wipe any«exhaust» up as quickly as possible. I spoke to Brian about our concern that droppings will get through the mesh. He suggested we put cardboard on top of the A/C unit at an angle to further deter the birds and keep droppings from going down. Time will tell, but we are very optimistic we have reclaimed our deck. Do not delay, make the call today!