Concord Auto Service

I Tooke my BMW for brakes repair to Concord auto service, MR. ken the owner was not there, his helper said that he will come back soon. I waited 30 minutes and the owner never show up. I returned the next day because I want to use a coupon that was given to me. Finally they worked in my car, when I pick up my car the steering wheel was so dirty, my drivers side floor mat was had dark colored marks, and the charges were off by $ 80 from original estimate. There was a noise when braking from the wheels that scare me when I drove my car the next mooring. so I Tooke my car to the BMW dealer, and they found out that concord auto service has installed after market brakes, and very inferior quality. the dealer replaced my brakes with less money that I pay to MR. ken. I do not recommend this shop.

Ken replaced the electronic 4×4 transfer case motor on my 1998 f150. In and out the same day! Great work and fair price. I will be back. Thanks

Great service and Ken’s a good guy. Helped me out with a last minute mechanics check when I was considering a vehicle from a nearby dealership. Thanks!

My car was making a squeaking noise when I would break and drive around. So you know what that means. Break pads and maybe rotors need replacing. Found Concord Auto Service on Unilocal and called to make an appointment. Spoke to Ken and made an appointment for a Friday morning. Ended up that I had to reschedule for the following Monday. Ken was very accommodating to the schedule change. Brought it in and turns out it was just the rear brake pads and rotors. He even showed me what needed to be done and told me that my front pads are good for another 20,000 miles. He was even able to pick me up from my house when the car was ready. Would I go back to him for other repairs? Yes! Would I recommend him? Yes! Thanks Ken for being an honest mechanic and not ripping me off!

My car was over heating pretty bad & I didnt know what was wrong with it, KEN found out fast & even showed me the problem. He was extremely nice and got the job done.

Absolutely a wonderful business!!! I brought my Highlander in for a 100,000 mile service on the recommendation of a good friend who has had Ken work on their Highlander.
The service I received was extremely professional, prompt, and friendly. Ken explained all of the things he was going to check for, said he’d call over to Toyota to double check what they recommend for 100,000 miles and then called me later in the day with recommendations.
The price was way better than the dealership and you can’t beat quality service these days. I will not be taking my car anywhere else other than Concord Auto Service from now on!

I had my coil-​over suspension system installed here. When I arrived to chat with Ken to get things started we had a look over at everything to make sure we knew what the job would be. Ken asked me various questions about how I wanted these installed. On hearing my answers he came up with a clear picture of what he thought I actually wanted and we discussed a bit. I put full trust in him to get things right and he hit the nail right on the head.
Additionally, they give rides to and from bart and Ken noticed a noise coming from the front left of my car. He called me and let me know that he took a look and couldn’t find the cause of this noise and that I could take a gamble and replace two parts to see if that helps. How many people would tell you that they don’t know what the problem is for sure?
Ken and his team are a genuine bunch of people. During our various exchanges while he was trying to understand the settings I wanted he said, «I just want you to be happy». That really made it clear to me that he cares about his work and making sure his customers are happy. I highly recommend these guys, I’ll be coming here for other work I need done on my car.

Got my oil changed here. Right when i arrived he immediately started working on it. Made sure tire pressure was good and quickly scanned everything under the hood just to make sure everything was in order.
I will definitely come back!

Great service, friendly staff and reasonable prices. I am very happy with my visit. I wasn’t talked into anything that I didn’t need or want. And I will definitely go back.

I’ve been taking my car here for years and they take pride in what they do because they’re efficient and most importantly, they are honest! GREAT CUSTOMER SERVICE and no BS. Check them out if you haven’t already!

Ken is down to earth and no-​nonsense. He gives you options and good advice. He has serviced my Cadillac CTS and husband’s Toyota Avalon, and is always fair and does excellent work. Totally recommend Concord Auto Service!

This was not an easy location to find. The parking lot is small and shared with another shop. We were charged a diagnosis fee even with a referral. It’s hard finding a mechanic/​auto shop that you can depend on but I guess they are not in the market of earning your business. I ended up going elsewhere and so glad I did because I saved a ton of money, with a shop in WC.

I finally got around to getting my squeaky brakes fixed a few weeks ago. Ken was able to accommodate my busy schedule and get my car in on short notice. The work was fast and efficient! Thanks again!

Ken is easily one of the most trustworthy guys in the industry.
You can count on him to be fair, honest and tell you how it is. My 2003 Mitsubishi Eclipse GTS has sat collecting dust for the past year. My clutch was fried, I knew Iit had some considerable damage from all those years and miles. She was long overdue for some major TLC.
Man, did he treat her like it was his baby. He did her right. She hasn’t been better. My car purrs, still has great pick up for a car with well over 220k miles. The suspension and steering is tighter and really handles well. As always I am impressed with the work they have done with my car, especially for a project such as this!
I had worked with Ken on a couple of other occasions and I have always been impressed with his demeanor and forthright discussion. He also has a fine staff working with him, always helpful and friendly! I trust him 100% with my cars!

It’s been a while since I wrote a review for anyone, but this had to be done!
With the new car, (well… new/​used) there’s really no one else i absolutely trust to touch this car but Ken! Especially for big things like tune-​ups including the more recent thing my clutch. It FINALLY went out. I tried to baby it for as long as I could, but it just didn’t want to work for me anymore. I’ve gone to Ken plenty of times before for my oil changes so when my clutch went out, he was the only one I thought of bringing my car to.
Ken is VERY knowledgeable, honest and his prices are better than anyone else’s to boot! So, if that doesn’t entice you to go to his shop and use his services for you auto’s needs then I don’t know what to tell you.
If you want GREAT work and an HONEST opinion from someone about your vehicle, give Ken a call! I guarantee you will not be disappointed!!! :D

Wow! I just had my car treated to the best spa day every and its working so well for me know. I love it thanks to Ken and his caring experts at Concord Auto Service.
Ken was exceptional, and he took me home from the shop to drop off, and picked me up from Bart to go back. I only had to have my partner take me to bart once the whole time my car was in the shop. How convenient is that. Talk about putting the customer first. Ken is top notch! he really deserves 5 stars with a Triple AAA on the end. Thank you Ken. Happy New Year. Service 12÷28÷12. Looking forward to my next service, I don’t have to worry about missing work, and the cost was reasonable.

Hard working, Honest and Fair!
Doesn’t get better than that!
Thanks Ken!

It’s so hard to find an honest mechanic. When my clutch went out I took it to a place closer to my home. They quoted me over $ 1000 more than what people on google had said it’d be. When I balked, I was told, «oh it’s negotiable». But, they were so out of the ball park, I left in disgust.
I then took my car in to Ken at Concord Auto, and he was initially hesitant, since I have a hybrid. But, after doing some research, he said no problem. He was upfront about the costs, and once he received all the parts, he had it fixed immediately. And, it was still $ 1000 less than the first quote I had gotten. Ken and his mechanics are great at what they do. They’re honest and reliable, which is so rare these days. Now that I’ve found him, I won’t go anywhere else.

I bought a Groupon for oil changes to Concord Auto and was really glad I did.
This is a small shop and they do good work. I was in and out pretty quickly and really had no complaints.
Not much to say– good work, good people, happy customers.

I brought in my Dodge Stratus after the ABS light had been on for a couple weeks. Ken had it up on the rack and diagnosed in an hour or two. Apparently, when I drove with chains on the tires up in Mammoth the chains had torn the wire to the ABS sensor. Oof.
On top of that, the brake pads on the front tires were worn down to an eighth of an inch, and the brake pads in the back were completely gone, so it was just metal on metal. OOF!
Ken was frank with me, not just offering the best brake pads, but also the cheaper ones. He was clear that they weren’t as good, and wouldn’t last as long, but he understood that times weren’t so easy. I was ready to go for the cheaper ones, but my dad rolled in like a knight in shining armor and bailed me out.
Even though he had to specially order the ABS cable, I was still able to drive my car out of there the next day. Next time I go to Mammoth, I’m renting a car!