Garry’s Service Center

Overall distrust. You know that feeling when you leave and then you realize, oh my gosh, I was just screwed. That’s the feeling you might get if you visit this place.
What kills me even more is that I know a fair amount about cars, but my level in trust in people is too high and that’s where things went astray here.
The reason overall why I am upset with my visit is because I told them the sole purpose of my visit was because the car was not tracking straight. (needed alignment I thought)
But I had already taken it somewhere to align it twice and they agreed they’d look it over to see if there was «something preventing a good alignment.» Their word, not mine.
Instead, they aligned it and also tacked on more work and diagnostics without any of my approval. They assured me, «we’ll take good care of you».
This is my fault for not asking them how much it would cost but also their since they did not have any prior approval, even verbal from me to do anything else other than alignment «if they thought it would help» and also the diagnostic plug-​in.
To summarize, given the chance (and I gave them the chance) this shop uses deceptive and distracting tactics, such as quoting me $ 1,400 for a part of the car that does not even relate to the alignment and then distracting me from calling Bu#@ $hit on them due to the shock.
I will probably call them tomorrow to see if there is something they can do — but overall people should still be warned of this place. An honest shop would have charged me for the alignment and maybe half hour’s labor rate because it was only in there for a total of maybe 1.5 hours, MAX. 9AM — 10:30AM; no parts changed. That’s a pretty profitable hour and a half I’d say, wow!

Very friendly and knowledgeable. A previous shop had done some shoddy work and Garry’s took care of me and at a reasonable price. It was close to the end of the day and they still took my vehicle in. They also had a free loaner vehicle for me to use while mine was being repaired.
If I am ever in the NH area again and need any vehicle work done, I will not hesitate to patronize Garry’s again.