Golie’s Alterations

I’ve gone to Golie’s twice now for bridesmaid dress alterations. It’s been a pleasure both times and the finished products were perfect. She is very personable and always happy when I see her. I would highly recommend this place for any and all clothes alterations!

These folks do excellent cleaning and alteration work. Today my comment is regarding integrity. I brought in a faux fur throw for cleaning. The owner explained that dry cleaning would not do the trick, that the item had to be cleaned with water. She could have easily taken my money and dry cleaned anyway, but she was honest and told me that dry cleaning would not remove the offensive odor from the item. I appreciate her honesty and wish that every business owner were like this!

Don’t go here they ruin your clothes! This place has the rudest customer service I took over $ 190 worth of dry cleaning here most were vintage items. Come to find two cotton t-​shirts now had blue stains on them. Both shirts were completely clean to start off with NO STAINS! They did not call me to tell me what happened, they did not tell me about it when I picked up my items, and they made me pay for them. When I went right back inside the girl behind the counter told me I had to come back and speak with Golie the next day. Next day Golie was completely rude telling me I probably washed the shirts… NOPE! All she did was give me $ 10 back I’m thinking of suing this place. I paid over $ 78 for each shirt.
Please don’t waste your money or time here find a place that actually holds them self accountable for their mistakes and treats you like a decent human being. Learn some customer service!

We have used them twice and so far so good. They returned our items when promised and the prices aren’t bad.

After a significant weight loss, I started getting rid of a lot of (now) ill-​fitting clothes. I didn’t have the heart to get rid of a few pricier items, so I thought it was worth looking into alterations. I gathered up my items and dropped in here. I was helped right away and found Golie to be delightful. Although I am far from an alterations aficionado, I found her prices to be fair. It was during the holiday season and she was clear about a realistic timeline and she stuck to it. I plan to return here for any future alterations.

THE BEST ALTERATIONS IN THE WORLD!
Golie is your gal she is sweet and timely with her work. I love her personality and I hope more people learn about how great her business is. She has high integrity and is reasonably priced for alterations and cleanings. Go Golie :) I have a bridesmaids dress and I didn’t fit into it. She is innovative in that she opened the back for me and kept the dress the same so when I lose weight I can put the dress back the way it was and wear it again!

I told the person helping me that i needed my suit cleaned and picked up by Monday evening. She assured me that the suit would be ready and put a rushed order sticker on her tag. Went in on Monday evening and was told by another lady that the order had just been sent out to get dry cleaned off site. I was beyond furious. Ended up having to by a suit that night for an early morning interview. I go back a couple days later to pick up my suit, charged me over $ 30 to dry clean a 2 pc suit and white shirt. Are you kidding me!!! Never will go there again. Suit and shirt came out clean though.

Golie is wonderful. The best seamstress in the area. Thank you so much for going above and beyond and repairing the zipper in my daughter’s shorts… especially because I showed up at the very last minute ! Very reasonable, entire staff is very friendly and so sweet! Thank you again!

Golie was very sweet upon arrival. We wanted two children’s vests to have alterations done to them. We dropped them off Saturday and we were told they would be ready by Wednesday (a week). They told us the cost would be around $ 20 – 25 for both. I stopped by to pick them up for my mom and she was not even aware that they were due. She hadn’t even touched them. She began to explain that we had to give her more time and that we just thought it was easy. She had to pull it apart, make the slits for the holes for the buttons, etc. She was blaming us for her not doing them. I began to tell her she had a week. That was the time frame they gave us. Since it is her business she should know how long it would take her. She wouldn’t take responsibility for her mistake. And then she said she would have them both done at $ 50 each since she was being rushed. I’m sorry you had a week to sew some material to the front of a 12 months vest and a 4t vest and could not handle doing one or even cutting into the material. I would not recommend her at all. If she wanted to keep her clients she wouldn’t over charge to compensate for her own mistake.

This place is really as good as it gets! They hemmed my pants with original hem, which is the only way to go, and they look perfect. They were also able to remove a stain from my silk shirt that I was certain would not come out. I am more than pleased. Thank you!

I just picked up my wedding dress from Golie’s for my wedding that is tomorrow. It was supposed to be ready last Monday ⁹⁄₂₉ and actually the tag that she gave me has a pick-​up date of almost two weeks ago. Although apparently that just meant it was ready for me to try on again. Anyway, to start from the beginning, I brought my wedding dress to Golie about three weeks ago for hem and bustle. She gave me a price of $ 200 and said that would include however many bustles she ended up having to do (2 – 4). I told her this was $ 60 more that David’s but that because of the timeframe she could do it in, it was worth it. She assured me it would be perfect and, «even though none of her brides are ever unhappy, if they were, they don’t pay». I came for the second fitting we discussed length of the different layers and the bustle, she said it would be done by 9/​30, at the latest. On ¹⁰⁄₁ I call and her helper tells me she took the dress home to work on it and it will be ready on ¹⁰⁄₂. This was later than expected and at this point I am getting a bit stressed because it was getting pretty close. Which is fine, even though a call would have been nice, as long as it does not need any last touches. So I come in on ¹⁰⁄₂ to try on; I come in the afternoon when Golie wasn’t there and Unfortunately, the dress hem on the under fabric that the tulle lays on was shorter than I had expected; not too big of a deal because I can wear flats, but then if I wear flats the tulle overlay is too long. So, at this point, since my wedding is in a couple days, I don’t have many options, but the helper tells me to come in the morning on ¹⁰⁄₃ to talk with Golie who will be able to do something. So here I am on ¹⁰⁄₃ and I start to explain to Golie what is happening and she interrupts me to tell me I was wrong, that to her the dress is perfect. Basically a nightmare situation. She didn’t even wait to see the dress on to discuss, just went right into defense mode. Finally, after I raised my voice (which I rarely ever do), she had me get the dress on. Then when I had the dress on she continued to tell me that «to her, it was perfect.» At this point I am in tears, the day before my wedding day, because she is just so adamant that it is perfect, even when I am showing her exactly what is happening. I told her I was unhappy and even though she had told me before «if you are not happy you don’t pay» she did not even offer a discounted price. She did offer to cut the tulle overlay shorter so that I could wear my flats instead of heels, but my wedding is tomorrow and my family is in town – I can’t be spending the day at Golie’s waiting for my dress. I just became so upset and frustrated, that I just paid the full $ 200 and left. She maintained her attitude that I was wrong and even tried to tell me I needed to pay for a suit that I picked up and never paid for – what??? Then acted like she was doing me a favor by not charging me for this mysterious suit that I somehow walked out the door with without paying (I can only assume she means my fiancé’s suit?!? But he picked it up and definitely paid for it). Also, while, the dress is not ruined or anything (thankfully) and I am sure no one will even notice but me, her attitude about what I was trying to say was horrible. She basically just thought there was no way she could have done anything less than perfect. She basically waited till the last moment to get me my dress so that I just had to pay and leave. No discount, no apologetic words, no understanding, nothing except that I was wrong. She even told me I said a bunch of things that I didn’t, so maybe she mixed me up with another bride? I should have taken pictures of my fitting but I didn’t; Golie’s assistant did and was supposed to them to me but never did. There were actually a number of other communication/​lack of follow through/​charging too much type of complaints I could make since most of my wedding party used her, but the bottom line is that Golie’s customer service skills, ability to communicate clearly, listen/​hear what I was saying, and ability to follow through on what she promises were the worst. I feel like she backed me into a corner and then the only way out was to pay and leave. So that’s what I did and this Unilocal review is my only recourse.

Absolutely love Golie! She is amazing. Has worked on several of my dresses and did a great job, and we have been going to her for maybe a good 15 yrs, my mom took her closes to get cleaned like every other week growing up.
She did a great job at altering my senior prom dress, and a dress i wore for a friends wedding. and also did great at taking in a few dress. and is also fixing my moms dress for my wedding because the stupid dress store ordered her a dress that was 2 sizes too big! And we cant wait to see it when its done!

A plumbing issue at my house caused my washer to back up so in the mean time I took a load of laundry here since it was close to my house. It ended up taking two days and costing me $ 70 for ONE load and now all my clothes are a size smaller. Not recommended for laundry service, at all!

I have been going to Golie’s for at least five year’s now. They are very friendly, always remembering me even though I do not go on a frequent basis. They are reasonably priced and are always willing to expedite should I need it. I have also had alterations done there as well and have been happy with the results. Golie even fixed a sweater for me for free that I brought in to dry clean and when I was turning it in to them I noticed a tear in the sleeve.

Excellent customer service this gifted and amazing seamstress has been in business for 23 years .She went above and beyond !! Her prices are great and service is excellent !!! She has got a forever customer here .I was so impressed with my dress alterations !!!

Golie is such a pleasure to work with! She was patient and detailed as we worked out the alterations to my wedding dress and was so helpful when I rushed back with jitters about the fit! She made my dress fit amazingly and I felt so comfortable and beautiful on my wedding day. Plus, she also did the same for my husband and her prices are beyond reasonable.

I found Golie to be arrogant, pushy and unprofessional. She was unable to start a project for more than two weeks and never bothered to tell me. I thought she was working on the contracted item the two weeks I waited for her to contact me. When she didn’t call after two weeks I went in and she sheepishly said, «Oh I didn’t get to it.» Nice one! End of story. I retrieved my material and moved on. I wouldn’t count on her.

I actually found Golie’s from Unilocal and it was close by my house. I had gotten my wedding dress from a store and when I heard how much they wanted to charge to alter my dress I almost wanted to pass out. I understand it a lot of work but when all i needed done was to add a button in the back to hold the train up and taken up maybe an inch I thought the other price was high. I’m so glad I came to Golie’s she quoted me way under and had my dress done in the time she quoted me for.

Golie~
Thank you SO much for doing such a fantastic job with all my many alterations, and dry cleaning! Your work is amazing and perfect EVERY time!!! You got magic fingers! You definately have a customer for as long as your in business!!! Five stars is too low to rate… I want to give you a ten!!!
See you soon!
Thanks!

I Bought my dream wedding dress form
. I called the alterations department at the Walnut Creek store and explained what dress I had. They told me they knew what I was talking about and that they would be able to alter the dress. They said they would need one week to complete the work I was asking them to do.
Three weeks before my wedding, I took my dress to the alterations department at the Walnut Creek Nordstrom for alterations only to be turned away. The lady told me she had no idea who would have told me they could alter that dress but what I was asking was impossible.
I knew what I needed was intricate and somewhat complicated, but not impossible. She called in her boss to come and take a look and he said that they could do what I was asking but it would ruin the dress and look awful so they couldn’t in good conscience agree to it.
I was devastated but I trusted what they told me. I set out to find a dress even though I knew another dress just wouldn’t do. I had my heart set!
My mom had had some alterations done by Golie in the past so she suggested I take the dress to her and see what she could do.
It took Golie 1.5 weeks to alter my dress. I picked it up today and my dress is amazing. She had to basically take the whole dress apart and put it back together and the dress looks flawless.
I’m so happy I get to marry the man of my dreams in my dream dress. My wedding is in two days and I will post photos as soon as I have them.
Thank you so much Golie for putting so much effort and attention to detail into my dress. You are truly talented.