Orkin Pest & Termite Control Pest Control

Orkin policy will not do an inspection and provide coverage for a homeowner who is selling a home, even if it has coverage today.

Have had orkin for a couple of years their customer service is awful. I had them treat house for external rat, spider, and ant issues. I will be getting rid of orkin as since they have been «focusing» on these issues it has gotten worse. Technician does not even look at the traps. Now they are getting in my garage and even in my car.
Orkin is pathetic at customer service and can not control any pest. For my Ant issue this summer I had to finally go to Ace and get spray and deal with it myself. if you call their worthless 24 hour line you are just told that they will «leave a message for your local office» and they cannot help as they are closed. Not sure what the point of the 24 hours number is for as a recording of the same would be just as useless as the phone techs.
They to date have never solved any of my pest issues.
Save your money use a different company. I am.

Just canceled my Service today Sept 18,2015 they spray water as it works for a few days and you see spiders!!! They take your Money and Run $ 70 and he only sprayed my Front Yard!!! Talked with a Supervisor today Maury and she was So Rude I canceled right away with her Attitude!!! Better off going to Home Depot doing it myself!!! I’ll eat the lost of $ 70 just to say Screw The Orkin Man… Don’t Do it they are the Worse…

Orkin is full of morons and I am going to tell you who to call instead. Just got excellent service for flea control one day after I called ELocal Exterminators at 1−877−673−9807. I asked them for a morning appointment since it’s been hot and I had to put my two cats out on my deck. Their guy called me at 7am and was all ready to come over! Orkin shows up with two cans of stuff that looks like you can buy at Home Depot. Elocal guy mixed chemicals right out of his truck and had on a backpack that looked like Ghost Busters! I mean they are serious about getting rid of fleas! He could not have been nicer or more informative, a real professional. I have called Orkin at least 6 times in the past. No one could ever find my info so I would get multiple calls trying to identify me even though they had sprayed my house at least 4 times already. Then, their guy would not call ahead of time so the minute he rang the doorbell, my 2 cats were would run under the bed and I wouldn’t be able to get them out so we would have to reschedule. This happened twice. Their service person yelled at me for this happening. The ELocal guy called me 30 mins. prior to coming over so I could corral my cats. Animals have to be out of the house for 4 hours. Orkin and Clark insist on a meeting ahead of time before scheduling service when you just want the job done. I’m sure they do this so they can upsell their services. I had an estimate for pigeon removal from Orkin for $ 1100. I wound up hiring a handyman that got rid of them for $ 200. And speaking of price, guess how much ELocal charged me to spray today? $ 29.95!!! Guess how much Orkin wants? $ 225!!! Now who are you gonna call?

I would give a negative star if there was an option.
My husband and I hired Orkin (Concord) services to maintain rodents, ants, termites, roaches and any pests away since we bought our home in San Rafael Sept 2010. Their services has been mediocre and lately terrible.
After the usual technician was covered by another server, we found out that removing spider webs from our house should be a constant. Our services should include a once every 3 months and he never came on time. Usually the bill reflected services that was not done. Eliminate small roaches from an old dish washer was such a big deal for this pest control company that we decided to remove the dish washer and replace it with a new one. Last long holiday weekend we had someone house sitting our home with the only goal to have a technician visiting our home any time from 8am till 12pm on a saturday (day & time that Orkin scheduled according to their availability). The server not only never showed up, but the Customer Services Call Center called me at 4:49pm that day, asking to reschedule our visit to 5:30 that night (!!!) Just amazing how clueless Orkin Concord is regarding Client Satisfaction and what it means!!! They lost our business and we are looking for another option. I’m sure we waited too long to dismiss this kind of services.