Residence Inn Charlotte Concord

Very impressive hotel with a great staff. I will definitely be back. Rooms are large and clean with a nice pool and a fire outside. Also an outside basketball court.

Rooms are clean. Very dog friendly. Staff very friendly. The breakfast area us nice and clean and big. Will stay here again for sure

Our stay at this hotel was superb from our room (king studio) to the breakfast. All of the employees that we encountered were more than helpful. The pool is fully equipped with handicapped stations which will accompany that individual with getting in to and out of the pool which has warm water along with ample steps and ladders to get «in to» and «out of» the pool. Also security is superb around the place. Although it’s a pet friendly hotel, we rarely heard the dogs and actually we only heard them when they were being walked outside. This hotel is only blocks from the Charlotte Motor Speedway and Hendrick’s Motorsports & Museum. Highly recommend!!!

This is my second or third stay here & i must say i really love this hotel it has everything me & my son need for a stay. Billiards room, Basketball Court, swimming pool… right in the middle of a great shopping area, with many food choices available. And a multiplex movie theather. And don’t forget Concord Mills speedway & go-​kart amusement center

After a four night stay at the Marriott Residence Inn on Scott Padgett Blvd in Concord, NC, we left disappointed. Having given the management an opportunity to address the concerns we had, they failed miserably to uphold the standards expected by their customers. While not a major issue, it was somewhat uncomfortable, when using the elevators, having to shift, to accommodate a member of the housekeeping staff, head phones in place, as they squeezed on to the occupied elevator car with a mop and bucket of dirty water. What was a major issue, though, was requesting that housekeeping provide service to our room only to discover they neglected to do so. The night clerk’s defiant attitude, rude behavior and total disregard for the basic tenants of customer service exacerbated our frustration. The hotel manager’s defense of this poor service then proceeding to contradict our version of events, added further insult to injury.
Additionally, along with a number of the other guests staying here on this particular weekend, we selected this hotel due to proximity to Charlotte Motor Speedway. What would have been nice for Guests Services to convey, is that crowd control following the scheduled Coca Cola 600 race would drastically alter the traffic pattern on the road where the hotel is located. Apparently the locals are all too familiar with the upcoming road blockages and traffic diversions yet Marriott failed to provide any warnings for their guests. What originally should have been a one mile trip, ultimately, was 15 extra miles on unfamiliar rural roads, after leaving the speedway.
Returning to our room with the basic amenities absent and a hotel staff that blames the paying customer for their ineptness all the while other guests drunkenly partied loudly on the grounds, within ear-​shot of the hotel rooms of most who were trying to sleep, was a graphic lesson on the need to choose wisely when planning out-​of-​town stays. With so many other lodging options, a number within walking distance, travelers would be well-​advised to avoid this facility as they truly are not adequately staffed, current employees lack thorough training on how to provide professional customer service and the upper management is totally uninterested in rectifying any of the issues that matter to travelers looking for something more than just a place to stay. Certainly fellow race fans would be well advised to avoid the Marriott Residence Inn, sparing themselves from the poor hotel customer service inflicted on our party, during this recent trip.

Great hotel! Good size and layout of the rooms. Very clean and the staff is friendly. A lot of nice amenities– pool, workout, fire pit w grille, picnic tables and even a putting areas. Def recommend for a family or work stay!

Newer prototype of this extended stay concept. I don’t like Residence Inns that are set up in townhouse clusters, but this property is set up like a traditional hotel with interior hallways, club house, evening meal and outdoor activities. Great location near Concord Mills with tons of shopping and chain restaurants. Friendly check-​in, clean room, new furniture and décor. Great spot with much cheaper rates than you will find as you get closer into Charlotte.

This hotel was perfect for us! I loved everything about it. I was impressed from the time we entered our suite. The living space was open and clean with mix of modern and traditional furniture/​décor (sounds weird but it works), complete with a fireplace and mounted, flat screen TV. There was a full size, stainless steel refrigerator in the kitchen area along with a full size dish washer. The cabinets were stocked with utensils, plates, glasses, cookware, etc… There was a full size stove (not one of those funky little stoves with two burners) as well as a microwave and of course, a sink. All counter tops are granite, all very clean!
The bathroom space was also very open and well lit, with the toilet and shower separate from the sink area (with a door vs a partition) — that was a plus. The counters space was pretty large and there were ample towels, in all sizes, available for our use — another plus.
The bedroom was very cozy and welcoming. The lighting set-​up worked well because the lamps were built into the headboard versus sitting on a side table. In some cases, when lamps are placed on the side table they’re usually too far out of reach for one to comfortably reach over and switch them off — that’s not the case here. Just reach up and flip the switch. There was a flat screen TV in the bedroom as well. My husband was really pleased with their channel selection because he was able to watch the football game! The bed was very comfortable!
We loved every aspect of this hotel… ESPECIALLY the cleanliness. Our room was PRISTINE!
We didn’t stay long enough to try out any of the amenities, services or food. Maybe next time! If so, I will update this review.

Loved it! It was a suite and for the same price as a regular hotel room. It was clean, quiet and had a huge television. It was a welcome respite for the business trip we completed. We wanted to stay another day because we liked the room so much. My only suggestion is to expand the vegan food options at breakfast.

Nice new and clean. 4 stars due to fact that I’ve been in a dump. This seems like paradise.
close to many chain restaurants and the speedway.