Ted Miyasaki, OD

I gave Optometry Doctor, Miyasaki 3 stars.
He did his job okay but lacks customer service skills. He needs to improve on that! I’ve seen other optometrists at Costco that do have good customer service skills.

I wanted to find a place to get an eye exam + contact fitting without pressure to buy products. I don’t have insurance and am planning to purchase eyeglasses and contacts online as needed.
I am not a Costco member but you can get an exam without a membership (also, I ate free samples on my way out, is that bad?). I was hesitant to try Costco because of some of the reviews posted but decided it was worth a chance.
I had a quick, efficient and pleasant experience with Dr. Miyasaki. I made an appointment the day before and arrived a few minutes early. Checked in, did a couple quick tests, and then after about two minutes of waiting went in to see Dr. Miyasaki. He was personable and friendly but not overly talkative (which is great, because there’s nothing worse than having to make too much small talk while focusing on those fuzzy little letters). Checked «no» on the $ 25 pupil dilation test and was never asked about it.
I had some minor updates to my prescription and was out the door within 20 – 25 minutes. No pressure to buy glasses, no pressure for additional tests, just a quick and easy eye exam.
Because this office is not officially part of Costco, I even got to pay with a credit card.

Good service and exam. I was able to have my prescription adjusted to what I needed. He too the time to explain the exam and what my results were.
I disagree with other posts here that he was rushed. He was thorough and got the job done.

Wow… I was apprehensive after reading the mixed reviews.

Well, I just returned from Costco after having my eyes checked by Ted Miyasaki, OD.
Here’s my experience:
I arrived at Costco about 11AM without an appointment and immediately when to the optometry dept. counter. They were able to serve me immediately. I don’t wear contacts, so I opted for the eyeglass check/​prescription ($ 54), which includes a basic check for eye health (incl. glaucoma), but I also opted for the more in-​depth Dilation Exam ($ 25), since it had been a few years since I had a thorough exam for glaucoma, cataracts, etc.
Dr. Miyasaki treated me professionally and courteously. He clearly explained what he was doing, each step of the way. At no time did I feel rushed, and he repeatedly asked me if I had any questions or concerns throughout the exam.
I left feeling that I had received a thorough and professional eye exam… at a fair price. I can’t think of a single suggestion for improvement. I will certainly recommend Ted Miyasaki, OD to others, and I will return in one year for another exam, where I expect to be treated in the same professional and courteous manner as I was in this case.

I think the Doctor is very professional, knowledgeable and extremely patient. All of my visits have been positive. I have been going to him for about 3 plus years and I have zero complaints. I must admit I was totally surprised to see the reviews that were less than favorable. It’s unfortunate.

Agreed that this OD is not a people person. Doesn’t like to explain things, gives partial instructions expecting patients to understand what he fails to communicate… Needs to find a more solitary line of work.

I have been seeing Ted Miyasaki for several years. I have taken both of my sons to see him as well. He is always very prompt, professional and extremely courteous. I have a complicated prescription (+9.5) and an astigmatism. Dr Miyasaki has helped me get great fitting contacts and glasses. Also, I appreciate the fact that you do not have to wait weeks to get an appointment to see him. I would most certainly recommend him.

Wow, I don’t know what the deal is with that previous reviewer — but Dr. Miyasaki was AWESOME with me. Totally chill, very thorough, took his time, and did a great job. And frankly, I am a very demanding patient with a lot of issues to address — astigmatism, myopia, presbyopia… you name it. He examined me for both glasses and contact lenses, tried a whole mess of different kinds of contacts until I was satisfied, and was unfailingly patient, kind, and respectful. I have recommended him to others and will continue to do so.

I love Costco and I love almost every single product they sell. However, i dont love their optometry dept. Ted Miyasaki, OD is a complete jerk. He is condescending and rude. I went in for an appointment on ²⁄₂₉ and before he took me in for the exam I knew he had a chip on his shoulder. He was really rude to his receptionist before he took me into the exam room. My experience with him was terrible and I recommend to anyone thinking about making an appointment here to think twice. I went here because of cost but I truly regret it. I was trying to save a few buck but after experiencing this i honestly would rather pay more for better service.
A few words to Ted Miyasaki: you need customer service training ASAP and cut the attitude.