The Disney Store

I am a big fan of the Disney Store. They will make almost any kid smile (or adult) (: they have a great variety between costumes to stuffed animals. They are slightly expensive but totally worth it for a birthday present or anything like that

This store is closed until Spring of 2015. It will reopen as a new concept store. It is supposed to include new features available only in a few stores around the country. So Disney lover be patient — it will reopen.

WHY IS THIS STORE CLOSED?
This was the only Disney Store in the area for the longest time and I hope they come back (maybe a remodel?).
Although the store itself is small as compared to other Disney Store locales, they had good customer service reps and they seemed to keep the same employees for long periods of time.

For the longest time I never bought anything from here. Not that I didn’t want to, I just found what I liked at the parks, and being a former cast member and someone who visits the resort yearly, that was good enough for me, or maybe I would do ebay for Disney stuff (esp. pins).
The store used to be entirely kid-​oriented, but they have added some adult stuff recently, primarily T-​shirts, and I like how you can save a few bucks if you buy two shirts or similar items. Their selection is not huge but you do have more than before. And they have always done those discounts on the plush toys and beanies, which will allow me to shop for my nieces and nephews for less than before. And they had Doug from UP! I thought I would have to order that online or go to the park to find him.

I’m giving this place an extra star because I know that this store is a test store for new products not available in other Disney stores. So that was a plus in my books. They were having a sale at the time so there were lots of people inside the place.
The staff was friendly, and the place was relatively clean.

I love the Disney Store but find it a bit lacking of merchandise and space. They have great deals on dolls but don’t have enough plush compared to the amount online. Also, their store is tiny.
Once in awhile, the store has great activities for both children and adults, depending on their theme like Earth Day, or the time they had arts and crafts as a promotion for The Muppets.
Pro: Returning things from the online store is a piece of cake and Cast Members are extremely nice.

I love the Disney Store. I always find great deals here for my sister and cousins! The dolls right now are only $ 10 as well as their clothing sets! Shirts are $ 8 and they have a huge special on their PJs! Go Go Go!

I love this store… I feel like a little child when I am in here. Donna T. and the manager Alex are both really nice and knowledgeable. i purchased my Disney babies «Let’s Nerd Out» small tin lunch box. I really wanted the Hello Kitty «I love Nerd’s» tin lunch pal but I actually like this one better. Please give both Donna and Alex a big smile for me when you see them. I would also smile at the other workers there as well.

This store is my daughters favorite store in the mall. It’s probably the smallest Disney Store we ever been to, but it will do since it’s closer to us. They sometimes don’t have my daughters size in stock and we always have to come back another day. But the last time we were here I bought her a swimsuit on sale for less than $ 12, towel for $ 7, cover-​up for $ 14. Very cute and very affordable. My daughter likes all the Disney Princess’ but her favorite one is Jasmine and they never seem to have any clothes or accessories of her. Some employees here are nice others look like they don’t want to be there. Lol.

Meh.
Hrmph.
Sigh.
Disney, seriously?
I am all for things Disney but this store is so sad nowadays. Back in the day when the concept launched the «cast members» would wear neat Mickey Mouse Club-​esque sweaters and they’d cheerfully walk around the store making sure everyone was taken care of. Now the whole store has been changed to resemble a ‘Made In China’ plastic paradise. Nothing is sacred I guess. Oh well if I need my Disney fix then it’s down to SoCal for me.
Sigh.

So the magic of Disney has been reignited for me since my daughter has gotten old enough to know and fall in love with the characters. She absolutely loves coming to this store. Seeing the wonder and excitement in her eyes when she sees her favorite characters is priceless. Usually when we go to the mall and we’re inside a store, she’ll say ‘I want to go out there!’ (meaning out to the middle of the mall where we walk around, and, at this time of year, to gaze at Santa’s Ice Palace). But when we’re in the Disney store and we’re about to leave she cries, ‘I don’t want to go out there!‘
This is your run-​of-​the-​mill Disney store. The selection is okay, and they have good deals all the time (last week it was buy one get one free pajamas and plushies). They didn’t have a lot of plushies left, but I did get two sets of pajamas for my nephew for around $ 15 (cheaper than old navy)!
I had one negative experience here a couple months ago: I had bought a set of pj’s for a friend’s child (yes, I buy pj’s for kids a lot. if you didn’t know, they’re a great gift) and when I got home I discovered the girl who rang me up forgot to put the pants in the bag! Not a big deal, but since I live all the way across town, it was a bit of an inconvenience. I didn’t even go back to the them until the next day.
Other than that one incident, I think the customer service here is decent. I will definitely be back here… if not by my choice by my daughter’s :)

My son recently dragged me into the Disney Store as part of his obsession with all things Tron. In earlier days, it might have been my son throwing a fit about a toy not purchased. However, through «battlefield experience» this parent has learned how to control and frame the toy store experience. Hence, my son and I were in and out of The Disney Store in about 10 minutes (with no drama). The «Cast Member» who checked us out was also very nice and helpful.
Past that, I try to avoid going into stores of this genre like the plague. It’s overstimulating (and expensive) and all the product tie-​ins to various shows (like Tron) becomes borderline offensive after awhile. Then of course there are the parents who can’t or won’t control their precious little darlings…

If you ever want to go somewhere to actually see really terribly behaved children in action. Then come on down to the Disney Store!
You actually feel bad for the employees working here who have to deal with the children and the parents who obviously don’t care about behavior either.
There was a kid lying on the ground SCREAMING and doing what amounted to the «Curly» from the 3 Stooges walk spinning on the ground. The cashier said that they pretty much go over to make sure that they’re not getting stolen or murdered when they hear that.
So, we took the plunge and ventured in to see what kind of Nightmare Before Christmas stuff they had. And they had a really great selection.
During the year the selection isn’t that great but around Christmas they really stock the shelves. There were some really great figurines, statues and little nick knacks.
The NBC clothing is quite extensive too. For adults that is. When you glance in you really only see walls of little girl princess costumes. But try and venture in and you’ll find the adult stuff too.
We found a great Christmas gift for a family member that was really reasonably priced.
While we were standing in line an associate came over took our gift and put it in the original box behind the counter before we got up there to pay.
Customer service is really nice for how hectic it is in here. I couldn’t imagine having to deal with annoying families and children all day on this level. I feel really bad for them but really appreciate them when I’m here.
If you don’t mind the screaming or want lessons in «How Not To Raise A Child» this is your place.

THIS PLACE IS SMALL!
My sister and I were browsing the store and when we got to the end, we both said, «that’s it?» Yup, that’s it.
Time to take a trip to Downtown Disney and check out World of Disney!

Cute enough, clean enough. Ok selection. The nightgowns were pretty picked over and they had NOTHING for Princess Jasmine.
The Manager who checked me out was polite, but not overly friendly. Not a bad experience, but not one that made me jump up a down.

We love this store! When we visit the Concord mall we always stop in…(my 4 year old LOVES this place) Great place to give the «kids» a break from all the shopping and tagging along they do while we grown ups shop.
The service is GREAT… they have toys behind the counter and my little guy always gets to try them out! He loves doing that and it’s a great sales idea ;)
Great sales, fun store, (most) the staff is wonderful & patient with all the kids!
Erin, the manager is SOOO awesome… she always makes us feel «special» and welcome when we come in! When she is there, we know it’s going to be a FUN visit!
Fun place to stop in if your in the Concord mall!

Not the best disney store I’ve ever been in. It was clean but there is no customer service. The selection was ok but really lacking in what i was there for (plushies). What they did have looked as if it’d been played with a ton of times.

This seems to be a well run Disney Store, the service that I have received here has been wonderful, the store is clean and well stocked.
It is nice to come in here and just walk around and look at the cool Disney stuff that they have seeing that I am a little bit of a Disney fanatic. The inventory changes pretty often so there is usually something new every time that you go. It is geared more toward children but there is some stuff for adults and a few decorative things for the house.
I always stop by here before going to Disneyland to get shirts and sweatshirts because you get similar stuff but for a much more reasonable price.