Office Depot

If I could leave a zero or negative feedback rating I would. Since this store was merged with Office Max the variety and most certainly the customer service has taken a nose dive.
I was just at this location to purchase a printer for my daughter’s college dorm room. The desk clerk was busy, but called another sales staff member to come answer questions. They were busy and short handed. We waited for him to help the elderly couple purchase an office chair for 20 minutes. This sales clerk then proceeded to take a personal phone call on his cell & walked to the back of the store. When he finally came back to the front, Instead of asking who had called for help 20 minutes ago, he walked right up to 2 men who had just walked up & helped them before us and was going to check them out. I guess 2 women (us) did not look like we needed to buy anything. Needless to say, I was really disgusted that we were not even acknowledged having stood there forever. We purchased the items we already had in hand and left. This store lost a printer sale because the store clerk was a complete idiot. Other employees in the store stood by and watched. No one seemed to care. I won’t be making any more purchases here, & I live here in the neighborhood right behind your store. I’ll go to Best Buy where they don’t ignore their customers.

Every time I come to this location, the employees are so inattentive and unhelpful. When asking where a certain item is that just say «over there on the wall» or when you ask if they have something specific they say «we only have what is on the shelf.» OKAY well I don’t know anything about this store! Isn’t it your job to be helpful?
This is the 4^th or 5^th time that this has happened here and even though we live only 0.7 miles from this location, we will NEVER be back.