Service King Collision Repair of Conroe

Beware had my car repaired there after I was hit by another car. The other drivers insurance company requested I use them. When I picked up my car after repairs completed. I took it to my mechanic to check out because I had a vibration. I was informed by mechanic that my car was not assembled correctly. To take it back to service King they say life time warranty on repairs. I took it back and spoke with their GM Dan. He inspected my car and also discovered my radiator was now leaking. He informed me he would schedule insurance adjuster to look at car. He would cover the cost of the rental car until adjuster could come out. I questioned him by schedule insurance adjuster, when it was service King fault for now assembling car correctly. He inform me not to worry about it. He was covering all cost until adjuster came out. Insurance adjuster denied claim as I thought he would. I now receive a call from the rental car company requesting payment for rental car. I called and spoke with Dan the GM of the location. He informed me I misunderstood he was not covering the rental car cost. I would have never left my car there if that wasn’t the case. Beware cheats and liar’s. I will be filing complaints with bbb and state agencies

I am confused, why it takes 3 weeks to complete a repair job that was only suppose to take 3 days. I was informed the part needed was hard to find, well should you not have the part needed before you get the vehicle? If I am wrong someone please tell me? I am so glad that the insurance company is paying for this because the rental car is costing more then the actual repair job of $ 700. I would not use them unless someone else is paying. I was informed on Tuesday that my car would be done Thursday, call today to find out when my car would be ready, was informed that it would be Monday??? no manger there no account manager this is not how we take care of business.