Four Paws Inn

My husband and I LOVE this place! We were one of their first customers. We have two labs and a cat who get boarded there when we go out of town, which is approximately 3 times a year. The place is clean and organized. The staff, from the owners on down, are friendly and greet our guys and gal by name. We cheerfully drive the 30 minutes it takes to get there and back. I would not go anyplace else for boarding.

I recently boarded my very healthy dog for two weeks at Four Paws Inn. The day we brought her home, we noticed that she refused to eat (which is extremely odd for her) and she was very lethargic and would not drink or play. At 2am that night we woke up to the sounds of her coughing, gagging and throwing up so we rushed her to the vet the next day. She contracted a virus while there, similar if not directly connected to kennel cough. As a courtesy to Four Paws Inn, we called to let them know what had happened to our dog so they could notify other pet owners just in case. After all, we spent $ 300 there… The woman that answered the phone took my information and told me she would have the inn owner call my husband and I back. It has been six days since we have been home that she has been sick and three days since making the phone call. There have been no attempts of them calling or leaving any messages with us and we have already spent a lot of money at the vet’s office for medication and testing. I am posting this not to bash this company but to make sure that you were aware of this HUGE oversight and to seek boarding elsewhere. We are terrified to ever board our dog again and likely never will after this experience.

Staff is not friendly. Every time I spoke to the receptionist. She was acting like I was bothering her n would give me attitude and hang up. I took my dog here. Ended up paying extra vet fees. They said he tried to escape. Broke 2 teeth and almost all his nails to the bed. I tried to ask simply what happened. And two staff members jumped down my throat. I’m not sure what went wrong. My dog is very mellow and calm. I even spoke to my vet, and she said it was so unusual for my dog to do that. He always goes to converse pet hospital for boarding but they were booked and went here instead. Big mistake! The vibe there was awful and not pet friendly. I ended up paying double the amount and now more vet bills. Usually every time i pick him up, hes so happy. When I picked him up from here. He was depressed. I will never go here again!!!