Discount Tire Store – Conyers, GA

These guys are great! Super customer service, fast and efficient. Just good people to do business with.

I called on the phone price comparing, and I was blown away. They took the time to look up what I asked about, then suggested an equally nice pair, with a killer rebate. Not only that, They were available. They stated they would have my tires on within 45 minutes on the phone, and I would say it was a shorter period more like 30 minutes! Great store, friendly employees. They have windows and stool where the kids can sit and watch the guys work. My little boys are really into the Disney movie Cars so they kept calling it the Pit Crew. They really enjoyed themselves.

Has the ABSOLUTE best customer service ever! Every experience at this location has been a pleasant one. Almost better than Chick Fil-​A :-)

Very we’ll run shop, excellent customer service. Tire prices are nearly unbeatable they will also price match unofficially.

Overall, I do agree with the positive reviews about this company/​location.
The problem that I encountered is that discount tire has a policy that is not posted or available in writing. If they take off your tire (s) and determine that they are «unsafe», they «can’t» put your tire (s) back on, because of safety reason. This policy forces customers into an unplanned tire purchase.
This is the situation that I found myself in during the purchase of four wheels. The management here told me that their policy is not available in writing or on their website.
I do give the management credit for negotiating with me on the price for the tires, resulting in a decent reduction.

Took my wife’s car here for a set of new tires and was most impressed.
First, I checked TireRack prices before departing so I had a good idea of what a good price was and I was pleasantly surprised to find that they are about in-​line with TireRack.
What I liked: The staff ALL seemed happy and very eager to please. They use a team approach to installing the tires, meaning that while one guy is taking the tire off the rim, another guy is working on the balancing, and yet another is putting the tires back on. This was impressive, they all seemed to be completely in sync and I was in and out in about 35 minutes.
Pricing, I’ve already mentioned that they are comparable with the best prices that I found online. Note however that they do include the tire hazard warranty as part of the pricing. On my set of tires, this was about $ 16 per tire, however when I asked them to take that off, they immediately complied.
I don’t know if this is a franchise or a chain store, but my complements to the manager or owner as everyone there was friendly, eager to please and very helpful.
Nice job and yes, I’ll be back

Excellent customer care, quick service, and their warranty coverage is unrivaled! I bought my current tires with replacement coverage a year and a half ago. Today I popped a tire so I put on the spare and drove to the closest Discount Tire (they are a national chain). They replaced the tire I popped for free. They also found a nail in a second tire so they repaired it for me free of charge too. :-)
I’ve been a Discount Tire customer for many years. Next time you need tires, at least call them. They are friendly, helpful, and you will save money.